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303 Views 3 Replies Latest reply: Aug 19, 2005 1:34 PM by Ricktoronto
Currently Being ModeratedAug 19, 2005 11:23 AM (in response to Prisoner404)Whilst it would be foolish of me to ignore the fact that you are, quite rightly, hacked off with your new G5, going back to Windows is not necessarily going to solve anything except emptying your bank account still further! Similarly, there is no reason to assume that a DVD drive on a PC will not do exactly the same thing.
Assuming that you have not inadvertantly done anything to cause the drive to close, why not take your G5 back to the store where you purchased it (or call Apple), as this is certainly a problem that can be cured under warranty?
Naturally you are free to buy any brand of computer that suits you, but neither iTunes nor Apple are "stupid" - it is usually the user who may be inexperienced who causes the problems. Once you understand how to set up the correct preferences in iTunes, for example, you should not experience any problems with your iPod.
Best of luck!
Currently Being ModeratedAug 19, 2005 12:35 PM (in response to Prisoner404)The operative word being "should." Yeah, I posted before about what happened with my iPod. I got replies regarding preferences, but I already knew about that BEFORE the problem occurred and everything WAS set accordingly. Even though it worked fine before, for some reason, during that particular time, iTunes went ahead and 'updated' my iPod anyway.
As for the drive problem, I had Gateways in high school, and Dells and HP's after that, all with a drive of some kind. Never had a problem with any of those.
Yeah, it ain't Apple, just like those cubes that were returned en masse and soon discontinued because of the poorly designed on/off switch. It was the users, not the product. And how about that little problem some years back where Apple made those computers that had a chip or part that wasn't working properly? The solution? Dropping your computer from a few inches off your table to settle everything back in place.
Currently Being ModeratedAug 19, 2005 1:34 PM (in response to Prisoner404)One lost customer with a non-common incident is hardly going to make Steve Jobs lie awake at night. It sounds like the sensor that detect a push on the drawer is active and closing the drawer. I think if you dropped the CD in it won't do that or if it does the disc will not get mangled.
Ranting is pointless and since nobody else is reporting this is it not a product wide issue to resolve.