This discussion is archived
7528 Views 48 Replies Latest reply: Dec 10, 2007 2:53 PM by Jodes1976
Currently Being ModeratedNov 12, 2007 5:59 AM (in response to jmin)Here is what I do not understand about the incompatible-programs-are-causing-kernel-panic theory:
+Why do many people (myself included) have this problem even with no third-party programs running at Startup?+
Merely installing a program should not cause the problem, right. I checked the Force Quit list and only the Finder was listed. Yet, I have the same problem as before.
Is there any other list of hidden programs that are running in the background that I should know about?Macbook Core Duo, Mac OS X (10.5)
Currently Being ModeratedNov 12, 2007 8:37 AM (in response to alpaca09)Some progress:
*Is Double Command causing a Kernel Panic?*
After all the talk about Kernel Panic I decided to audit everything on my system and it turns out that a program called Double Command which allows keyboard remapping might be the culprit. Disabling it in the Startup Items list is not enough, you must delete the Preference Pane entry as well.
1. Restart holding down the SHIFT key.
2. Delete /Library/PreferencePanes/DoubleCommandPreferences.prefPane
3. Delete /Library/StartupItems/DoubleCOmmand
4. Ensure that your user /Library folder does not have any corresponding entries.
Thats it. So far I have not had any problems. I even re-installed the Nov 6 beta of Double Command (more recent that the one I removed) and still no problem.
Do check that you do not have any other little item installed like this. What I don't get is why my Erase and Install did not solve the problem? Can I be so addicted to Double Command that I re-installed right after Erase and Install? I just don't remember.
Anyway, check to see if this helps you. I will post if I find out anything else.Macbook Core Duo, Mac OS X (10.5)
Currently Being ModeratedNov 12, 2007 12:57 PM (in response to lensman2001)Me too. The only thing that I changed, to the best of my ability, was to delete Double Command. Kernel panics before and none afterward. That was the program that I believed caused the problem in my case.MacBook, Mac OS X (10.5)
Currently Being ModeratedNov 15, 2007 3:29 AM (in response to jmin)Hi all,
I was having the same problem and phoned apple in spite of having little hope, because it was driving me mad not being able to shut down.
We did a few simple steps and that seems to have solved the problem!
What I did:
- switched off mac with the button,
- removed power for ten seconds
- restarted while holding the following keys: command + alt + p + r. this makes your mac restart, hold keys until after the fourth restart
- waited for the startup to finish (took ages) and restarted from the apple menu (that worked, wow!)
- after startup, deleted the file com.apple.powermanagement.plist from the library
- switched off from the apple menu
Hope this isn't a temporary fix, but for now it seems to be working so I thought I'd share it!
Message was edited by: Lianne Alink
Currently Being ModeratedNov 20, 2007 5:13 AM (in response to Lianne Alink)I was starting to remember what a PC was like running windoze and having nightmares. I had lots of freezes on Leopard until I got rid of iDisk and also got rid of Time Machine. Once you have got rid of them turn on the locks so they don't come back of their own accord - they seem to have a mind of their own.
Now everything works PERFECTLY, just like a Mac should - it seems to run a lot cooler too - it was starting to smell of burnt plastic.24" 2.8 GHz Core Duo, Mac OS X (10.5.1), Radeon HD 2600 Graphics card
Currently Being ModeratedNov 20, 2007 5:51 PM (in response to Lianne Alink)Hi, where is the exact location of the com.apple.powermanagement.plist in the library? i couldn't search it in mine tho. Thank you.macbook, Mac OS X (10.4.9)
Currently Being ModeratedNov 23, 2007 9:18 AM (in response to lensman2001)This happened to me yesterday...I let my battery die while the computer was running. Now it will not shut down. Same problem as other users have described...wallpaper remains, spinning icon continues to spin, and never actually quits. No idea how to fix it, but it's really annoying.Macbook Pro, Mac OS X (10.5.1)
Currently Being ModeratedNov 24, 2007 7:02 AM (in response to lensman2001)I uninstalled DoubleCommand (1.6.5) and the problem went away. I'm quite wary about installing it again.
What would be a possible argument for it to work properly by installing it again?
Message was edited by: oYxMacbook Pro 17" (Core 2 Duo), Mac OS X (10.5.1)
Currently Being ModeratedNov 27, 2007 1:46 PM (in response to lensman2001)Great post, and I believe this is the solution to the problem. Thank you so much!Macbook 2.16Ghz 1GB 120Gb, Mac OS X (10.5)
Currently Being ModeratedNov 28, 2007 1:56 AM (in response to elijah.marcel)Elijah,
I believe it was in user/library/preferences.
Seems it hasn't been replaced by a new one, however, as I can't find it now.
Hope this helps!
Currently Being ModeratedNov 30, 2007 8:13 PM (in response to Lianne Alink)Having the same problem as everyone else here, as well as logging off & force quitting-after attempting a force quit, the item remains in the list but disappears after several more attempts.
Haven't seen it listed but when the 'update window' appears and I press the 'install' button, nothing seems to install.
Will try what you mention and hope it works.
Has anyone else tried and successfully solved the problem?macbook pro, Mac OS X (10.5.1)
Currently Being ModeratedDec 2, 2007 9:57 PM (in response to alpaca09)I've had the problem on macbook pro. But I also had the problem before the Leopard upgrade. I did an archive and install and spent 3 hrs. on the phone with level 2 technical support. At one point they got my computer to restart but the Airport card was no longer detected. I rebooted in safe mode and the airport card was again detected but I could no longer restart or shut down.Intel MacBook Pro, Mac OS X (10.5)
Currently Being ModeratedDec 3, 2007 9:05 AM (in response to alpaca09)I have been having this same problem with Leopard (10.5.1) not shutting down and I seemed to have found a way to fix it -- my computer will now shutdown!
To solve this, I used the shotgun method (No, I did not take the shotgun to my computer. Even though I may have felt like it). I did a multiple things to my computer so I don't know exactly what I did that actually fixed the problem.
First, I started up from my Leopard install disk and from the menu I selected Disk Utility and ran "Repair Disk Permissions" and "Repair Disk". (Run each of these until you get no errors reported.)
Then, I ran Cocktail 4.0.1 (which has been recently updated for Leopard). From the Pilot tab, I checked the Daily, Weekly, and Monthly scripts, choose all of the System, User, and Internet caches to clear them all (but not the advanced caches), and checked "Repair Disk Permissions" on the problem startup HD.
SHUTDOWN PROBLEM SOLVED! (for now)
Let me know if this resolves the problem for others out there in the Macintosh jungle...
I am a big Mac advocate and I am sad to say the Leopard is unstable. Apple, you need to fix the bugs that are in Leopard! I along with many other also have the problem with Safari displaying the "You are not connected to the Internet" message. This bug has not been resolved yet and is very aggravating since the same URLs display fine in FireFox. I have been coming close to reverting back to Tiger with these serious bugs that are in Leopard but I don't want to because of the great, new features that are in the new OS. Apple are you listening?...Mac Pro 2 x 2.66 GHz, Mac OS X (10.5.1), 5 GB RAM, Radeon X1900
Currently Being ModeratedDec 3, 2007 10:14 AM (in response to Nelesh)I'm having the same problem which started after a clean Leopard install. Occasionally, the system hangs upon shutdown, leaving you to stare at the wallpaper with the rotating clockie. Nothing will shut it down except pushing the power button.
Since that time: never walking away from your computer before checking it's actually shutting down as you intended to...Intel iMac 2.16GHz 3GB RAM, Mac OS X (10.5.1)
Currently Being ModeratedDec 3, 2007 11:37 AM (in response to alpaca09)This may be related. I have had the file system (boot partition) corrupted 4 times and have had to erase and reinstall! The Windows side works flawlessly. I recently used the "security erase" tab that allows the user to perform different levels of partition erasure. I selected the "write Zeros to the partition". This took about 40 minutes on an 80Gb paertition. So far the computer is working properly.
I would suggest that you erase the partition this way, reinstall Leopard and reinstall all other s/w that you want to use, by hand. Don't use the *.DMG since it may have the 'illness' that corrupts the OS.
Let me know if this works for you.G5 (2004) & MacBook Pro (2006), Mac OS X (10.5.1)