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Leopard - Keyboard Freeze?

22820 Views 205 Replies Latest reply: Apr 8, 2008 3:06 PM by alban Read RSS
  • D. Thomas Lamourine Calculating status...
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    Nov 30, 2007 4:49 AM (in response to bjocely)
    Well, I have had 10.5 for a day now and have found no problems. I have ben using it pretty much straight for 6 hours + with out a problem but I have been installing software so there is a lot of restarting.

    how many of you have trying calling apple or taken it to an Apple store? I'm asking because I read here one person called and Apple had him reset his "pram" and everything worked after..?

    *People with Microsoft excel and word... PLEASE PLEASE try Neo Office...!! IT'S FREE!!! and it does everything Microsoft's does and is cleaner running on your system.* About the only bad thing it does is it's a bit slower starting up because it doesn't bog the system don with start up items!!

    and as I stated above, try getting *Istat pro* for your widgets, open them and view FIRST thing when you start up your computer. when it freezes go straight to the dashboard and see what it says. It will more than likely tell you what is taking up all the processes and dogging your system if that is the problem.

    If you can't seem to get fixed, please call apple or take it to the store you purchased at.!!!
    I use both Macs and PC's on a daily basis and there is no way that a PC is better than a mac. I hope you all get this fixed.
    1.8 Dual G5 & PowerBook 1.5gig, Mac OS X (10.4.6)
  • Logica4d Calculating status...
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    Nov 30, 2007 9:14 AM (in response to mapexvenus)
    I thought I would at least add my voice. No solution. I have a brand new Macbook which came with Leopard. I maintain over 20 Macs so I will NOT be upgrading them to Leopard until this is resolved. That is the last thing I need is multiple people having keyboard lockups.
    Various, Mac OS X (10.5.1)
  • David Mader Calculating status...
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    Nov 30, 2007 9:54 AM (in response to Logica4d)
    What remains astounding to me is the absolute lack of response from Apple. Has anyone had success in having any Apple representative acknowledge this issue? I haven't had success with any genius bar (Arlington, VA or Austin, TX) or over the phone with AppleCare. They're not stonewalling, of course; they just aren't aware of the issue. But surely, given the number of posts on this and similar discussions - and the number of people who've come to read these posts looking for a solution - someone with Apple must be aware.

    Anybody organized enough to start an e-mail or online campaign to bring this to their attention? It would be enough for me just to hear that they acknowledged the problem.
    Macbook 2GHz (MA255LL/A), Mac OS X (10.5.1)
  • carol suzannah Calculating status...
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    Nov 30, 2007 3:11 PM (in response to D. Thomas Lamourine)
    My macpro is 3 days old and the keyboard started freezing after I began to download epson picture mate drivers from the epson site a few hours ago. I've since deleted the drivers (I couldn't install them because the keyboard was frozen) but the keyboard won't unfreeze. I am so disappointed.
    How do you download I stat Pro?
    mac book pro, Mac OS X (10.5.1)
  • Robin7218 Calculating status...
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    Nov 30, 2007 3:45 PM (in response to mapexvenus)
    I was seriously thinking about buying myself a macbook for christmas but after reading about all the problems with keyboard freeze with leopard I think I will wait and see if Apple will respond and do something to fix this problem. I am currently a PC user and was looking forward to my first Mac. Hope this gets fixed soon.
  • newonethree Calculating status...
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    Nov 30, 2007 4:10 PM (in response to mapexvenus)
    I have had the same problem. Plus today my Mac just quit - that's right in the middle of an Excel spreadsheet the screen went blue, the 10.5 screen came up, my log in screen came on and I had to start again. 10.5 is taking me back to system 6 or 7! Luckily I've got the family pack and haven't put it on any of our other Macs. Not going to until the system gets re-done. Is Steve Jobs taking us back to 2000?
    Intel MacBook Pro, Mac OS X (10.5.1)
  • Matt95 Calculating status...
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    Nov 30, 2007 4:22 PM (in response to newonethree)
    There is another thread about this issue, and Apple IS aware of this problem, as they have it documented with a "bug" reference number. The word out is they are working on it, and it may be several days, to a week to get a fix for it. Its a problem with the keyboard driver in Leopard.
    Macbook, Mac OS X (10.5.1)
  • Logica4d Level 1 Level 1 (0 points)
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    Nov 30, 2007 6:30 PM (in response to mapexvenus)
    I am not certain if it is a coincidence or not but my keyboard freezing began immediately after I launched Time Machine for the first time. No it is happening frequently. I have been trying to find the Time Machine preference file so I can delete it but to no avail.
    Various, Mac OS X (10.4.10)
  • axelle bockrath Calculating status...
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    Nov 30, 2007 7:29 PM (in response to Logica4d)
    After upgrading to Leopard when it came out, everything worked great. The keyboard freezing problem only started today. The only things I recall doing recently are:
    1. starting to use a blue tooth mighty mouse
    2. put in a fresh new battery
    3. used timemachine a few days ago for the second time on an external hd.

    Hope they come up with a fix soon.....
    MacBook, Mac OS X (10.5.1)
  • newtomac70 Calculating status...
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    Dec 1, 2007 8:03 AM (in response to Matt95)
    Where is this other thread? Would like to see what they have to say about this.

    Purchased first mac (since '90s) 10 days ago and am finding this (and a few other issues) very frustrating. Bought the mac because it was supposed to "just work" right out of the box. Am having issues with trying to receive WMA streams (needs workarounds), viewing RTF files (they distort in TextEdit and become unusable in Pages), and of course the now classic "keybored" problem. I was quite excited to convert over to mac, having heard so many positive things, but am now considering returning the thing (have 14-day unconditional returns policy) and trying my luck with Vindows Wasta.

    ps haven't used time machine at all yet. Trial versions of Office c in variable use. Have WMP 9 for mac and Flip4mac installed. Firefox. Otherwise as out of the box. Mostly happens in Safari, may be because it is what i use the most.

    Message was edited by: newtomac70
    MB 2.2 4GB 120, Mac OS X (10.5.1)
  • Al Swartz Calculating status...
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    Dec 1, 2007 8:53 AM (in response to jco88)
    This is not an Office issue. I loaded Leopard and let it run for a while using only Apple software. Keyboard freezes, iPhoto crashes, iCal didn't work (it was fixed in 10.5.1 but that 'update' brought other woes), etc.

    I've called Apple. They say they acknowledge the problem(s).

    I've used a Mac since Mac II and never seen issues like this. I've reinstalled Tiger and I'm (sadly) just going to wait for a 10.5.3 or 4 release. Maybe they'll get it all fixed by then.

    Note that Apple seems to have pulled their Mac-PC Vista commercial; at least I haven't seen it for a while.
    PBG4-14, Mac OS X (10.4.10)
  • Logica4d Level 1 Level 1 (0 points)
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    Dec 1, 2007 9:57 AM (in response to mapexvenus)
    Since I disabled Time Machine and removed every file (cache, Application Support, etc) I could find related to it, I have had no keyboard freezes. I also uninstalled Growl as well.
    Various, Mac OS X (10.5.1)
  • David Mader Level 1 Level 1 (0 points)
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    Dec 1, 2007 6:33 PM (in response to Matt95)
    Could you post a link to this other thread? I can't seem to find it. I've also now heard that Apple is recognizing the issue - my girlfriend has had this issue since she got her macbook two weeks ago (she just traded it in for a second time), and only last night did someone from apple recognize that it was a Leopard problem. (They said it was a problem with the leopard keyboard driver.) But it would be nice to see something in writing from Apple, which is why I ask about the other thread. Alternatively, is there a Leopard 'known issues' page?
    Macbook 2GHz (MA255LL/A), Mac OS X (10.5.1)
  • axelle bockrath Level 1 Level 1 (0 points)
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    Dec 2, 2007 4:35 AM (in response to Logica4d)
    Worked for me too (so far)! Turned off 'time machine' and restarted the machine and so far, no more keyboard freeze.....
    MacBook, Mac OS X (10.5.1)
  • KianABC Calculating status...
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    Dec 2, 2007 11:23 AM (in response to axelle bockrath)
    Time machine and keyboard freezing are unrelated. I've never even clicked on the Time Machine icon and I get the keyboard freezes after Deep Sleeps. I installed a fresh copy of Leopard on my 2.2 SR MBP. 10.5.1
    MBP 2.2, Mac OS X (10.5.1)
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