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Bought new iMac 20" Faded Screen

47232 Views 476 Replies Latest reply: Dec 10, 2007 10:43 PM by TallyHo RSS
  • capaho Level 4 Level 4 (3,650 points)
    Currently Being Moderated
    Nov 29, 2007 5:53 PM (in response to Kevin Horn)
    Ignore capaho's idiotic arguments....


    You used to be one of the more reasonable people here.

    1) the gradation is not normal for TN displays, just for this one.


    I have yet to find one, either iMac or PC, that doesn't have it to one degree or another.

    2) not even all of the iMacs have this problem so it is clearly a manufacturer's defect.


    I have two 17" G5 iMacs in my office and they both have it.

    7) Apple is experiencing record sales levels and has even jumped up to 8% of the computer market....


    Which may be an indication that it isn't a significant problem for most people.
    iMac 2.4 GHz Intel Core 2 Duo, Mac OS X (10.5), The more I think, the more I think I shouldn't think more.
  • The Looby Level 4 Level 4 (1,285 points)
    Currently Being Moderated
    Nov 29, 2007 9:23 PM (in response to capaho)
    capaho wrote:

    Plagiarists are people who publish the work of others as their own _for personal gain_.


    In that case, you should immediately notify The Infallibles that their Dictionary.app
    is seriously busted. ...uh, better make that: Dictionary > Search > *All Dictionaries*

    In this case, I just wanted to confirm whether or not you were aware of such documentation.


    ...but officer, I just wanted to confirm whether or not your RADAR was working,

    Looby
    White 20" C2D, Mac OS X (10.4.10), One measurement is worth a thousand expert opinions.
  • Qubic Calculating status...
    Currently Being Moderated
    Nov 29, 2007 11:04 PM (in response to capaho)
    capaho wrote:
    I'm sure we could all be spending our time more constructively elsewhere.


    HA! yeah, some more than others apparently : capaho Posts: 1,105++ Registered: 3/24/07
    Mac Pro, 2xDual2.66, 4GB, GeForce 7300 GT, 23" Apple LCD, Mac OS X (10.5), G4 Cube, Rev A/C iMac, NeXTCube,PwrMac8500,Quadras,SE30s,MacPlus,4 Apple IIs
  • capaho Level 4 Level 4 (3,650 points)
    Currently Being Moderated
    Nov 30, 2007 5:32 AM (in response to Michael415)
    Point taken but my reply would be if your using this for precision work and graphics your on the wrong machine to begin with.


    You'll get no argument from me, that does seem rather logical. I'm not a graphics designer, so precision graphics are not necessary for my work, but most of the initial complaints way back when were coming from people who claimed to be professional graphics designers.

    I can't speak to the needs of that profession, but I've gotten the impression that many long-time Mac users (other than users of 17" iMacs) had never used a TN panel display before this one was released.
    iMac 2.4 GHz Intel Core 2 Duo, Mac OS X (10.5), The more I think, the more I think I shouldn't think more.
  • vudutu Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 30, 2007 7:52 AM (in response to capaho)
    Thanks for everyones input, yes I am talking to Apple, a note, I am a major league Apple fan also, I have been selling, marketing, using or supporting Apples since before the first Mac, I have come to expect higher prices but higher quality also.

    "I've gotten the impression that many long-time Mac users (other than users of
    17" iMacs) had never used a TN panel display before this one was released."

    This I think is the core of the problem, we expect better and if they are going to lower that quality they need to point out the issues. Having been an Apple marketeer I understand the need to be competitive and to differentiate model lines. Part of the problem is a lack of a mid range box, the price disparity between the Mac Pro, more than most people need, and the iMacs is a large gap. The difference between an iMac and tower is double or more, this makes for tough decisions budget wise. We need a Mini tower or something similar. I have argued for a long time that the best box they ever built was a CI, I could pop it open and tear the whole thing apart in two minutes. Most people just need a couple of drive bays, a reasonable number of ports and RAM slots.

    FYI the link someone put up earlier is very helpful in understanding the problem.

    http://www.codinghorror.com/blog/archives/000991.html
    Xserve G5 Dual 2 gig CPUs A terrabyte, AFP, LDAP and networked home folders, Mac OS X (10.4.10), About 130 Mac clients
  • nout Calculating status...
    Currently Being Moderated
    Nov 30, 2007 8:19 AM (in response to Michael415)
    +And the easiest way to not tolerate lower quality products is not to buy them in the first place. If ppl were not buying the 20 iMac apple might rethink making such a low end iMac.+

    I am not sure what you mean by this, but if I am right you're stating a $1500 computer to be a low end iMac?
    Wow!
    I know the US Dollar is pretty low right now, but in Europe you pay 1500 in Euro's which is a lot more.
    For this kinda money the screen at least must have a similar quality than those you'll find with similar priced and many far lower priced PC's.

    So why didn't I buy a PC then? Because I like OSX much better and iMac's look pretty darn good and this hasn't anything to do with the plain fact the screen is of low quality.

    Yes mine has a faded screen as well and I am really having a hard time deciding if I'll return this iMac.
    For the rest this computer is superb, silent, fast, stable and gorgeous to look at.
    Maybe I am an Apple fanboy, but I will never defend poor quality and especially not if subpar quality comes at a high price.
    iMac 20inch, Mac OS X (10.5.1)
  • AceDew Calculating status...
    Currently Being Moderated
    Nov 30, 2007 1:18 PM (in response to nout)
    I've taken a 3 week hiatus from my discussion threads here and I can't believe this argument is still going on.

    Bottom line is, all 20" iMacs have this problem, because, as Looby has pointed out, *no one* has posted a single picture of a screen without gradation. If you think you have seen an iMac without the problem, what you have actually seen is a calibrated iMac with a color profile that minimizes the issue to the point that it is not noticeable in every day work, and you are viewing the monitor straight on. Either that, or you just aren't so picky that you care.

    If you are one of the people here who has posted about the atrocious state of the iMac's screen and how it's unacceptable "even for emailers and internet surfers", as Capaho has pointed out, some people have no problem at all with the screen, have calibrated it and don't even notice the problem. I am one such person, and I have a Dell UltraSharp 24" for work, so please don't tell me that I just don't know a good screen from a bad one. I prefer working on my iMac in all it's glassy/reflective/gradient glory. If you think the iMac screens are that bad, you either truly got a deffective unit, don't know how to calibrate your screen, or are just too picky to own a 20". It's okay to be picky, just go buy something else and quit complaining here, the problem is well documented.

    I think this issue has been sufficiently raised, so in the event that Apple does care and monitor these threads, they will have taken note. What is the point in the continued back and forth here? The only thing that should be posted on this thread is "Are the iMacs fixed yet?" and "No, mine's week XX and it's still got the gradient issue", and you should post pictures to allow others to pass judgement on this subjective topic! If you want to talk about the horrid state of Apple's quality control and whether or not they're the next Microsoft, can you just start another thread for it?

    And since I'm replying to nout with this post, you'll spend more on a Gateway One than you will for a similarly spec'd iMac, so I'd say yes, iMacs are low-end All-in-One's. Well, I'd more say they're a great bargain, but they certainly aren't the elitist machines that the gradient-haters on this thread seem to expect them to be. Maybe that's the real issue.
    20" Aluminum iMac, Mac OS X (10.5)
  • wemakethings Calculating status...
    Currently Being Moderated
    Nov 30, 2007 1:40 PM (in response to AceDew)
    AceDew wrote:
    And since I'm replying to nout with this post, you'll spend more on a Gateway One than you will for a similarly spec'd iMac, so I'd say yes, iMacs are low-end All-in-One's. Well, I'd more say they're a great bargain, but they certainly aren't the elitist machines that the gradient-haters on this thread seem to expect them to be. Maybe that's the real issue.


    Previous generation (white) 20 inch iMacs have higher quality screens than this most recent generation. We all have that standard in mind, so to see the aluminum iMacs take 2 steps backward in that regard makes us a little angry. And its not like this problem only exists on the cheapest model only, it exists on the mid priced ($1500) model as well. So your statement is a little ignorant and no different than the fan-boy literature of Capaho.

    Older (white) 20'' iMac Display *greater than* Newer Aluminum 20'' iMac Display

    Thats an equation no one should have to live with. This is actually really similar to the whole Windows XP instead Vista debate/issue. Users are going back because Microsoft decided glim and glamour was more important than a stable product. If Microsoft and Apple were ever the same, this would be a situation where thats actually true.
    iMac Alum. 20'', 2GHz, Mac OS X (10.5.1)
  • AceDew Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 30, 2007 1:57 PM (in response to wemakethings)
    And its not like this problem only exists on the cheapest model only, it exists on the mid priced ($1500) model as well. So your statement is a little ignorant and no different than the fan-boy literature of Capaho.


    My statement is not ignorant, check yourself. Even the $1500 model is a better deal than a comparable Gateway One. I was referencing both the $1200 and $1500 model in my statement and I stand by it. How am I an Apple fanboy for saying that iMac's are no more elitist than Gateway One's?

    As to your comments about the older version vs the new, I'm not arguing. I simply said the issue has been raised and there's no need to argue about it anymore. Go get a white iMac like Looby and be satisfied. There's no need for you to be angry over this, unless you are an Apple fanboy and you're upset that Apple quality isn't what it used to be.
    20" Aluminum iMac, Mac OS X (10.5)
  • wemakethings Level 1 Level 1 (0 points)
    Currently Being Moderated
    Nov 30, 2007 2:19 PM (in response to AceDew)
    Yeah, I don't care about gateway. And no, I'm not a fanboy. And yes, I have every right to be angry. Spending money on computers may be trivial for you, but for me, my career depends on the equipment I use. I'd researched the iMac before purchase, but obviously not enough to realize I was buying a screen that doesn't even meet the standard of the older generation.
    iMac Alum. 20'', 2GHz, Mac OS X (10.5.1)
  • capaho Level 4 Level 4 (3,650 points)
    Currently Being Moderated
    Nov 30, 2007 5:55 PM (in response to vudutu)
    Part of the problem is a lack of a mid range box, the price disparity between the Mac Pro, more than most people need, and the iMacs is a large gap.


    That's a very good point. Even among iMacs, I think a somewhat broader range would be better. I was originally intending to buy a 2.8 GHz, 24" model, but when I looked at them I just couldn't stand the thought of craning my neck in front of that 24" monstrosity for many hours a day every day. I decided to buy the 20", 2.4GHz model instead because the system power and the graphics were still quite suitable for my needs.

    Considering that the previous generation 20" iMacs had S-IPS panels, it was a bit of a dirty trick to play on previous users to quietly switch the new 20" iMacs to a TN panel. A more rational iMac line might include an S-IPS panel in the 2.4 GHz model, leaving just the 2.0 GHz model with a TN panel for the cost-conscious. I suspect that wasn't done in order to keep manufacturing and logistical costs within a certain range.
    iMac 2.4 GHz Intel Core 2 Duo, Mac OS X (10.5), The more I think, the more I think I shouldn't think more.
  • Zulkifli Calculating status...
    Currently Being Moderated
    Dec 1, 2007 1:42 AM (in response to johnyq)
    Heya

    Just an update,i SWITCHED..LOL

    Anyhow,i bought the 24 Inch 2.4 gig and a 750 External HD.

    Color look good,i tried the test as was shown on You Tube.

    Cross finger,but i will take a picture with my HP and upload it here and let me know if it is OK.
    Imac, Mac OS X (10.5)
  • TallyHo Calculating status...
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    Dec 1, 2007 3:44 AM (in response to Zulkifli)
    Zulkifli wrote:

    Color look good,i tried the test as was shown on You Tube.

    Cross finger,but i will take a picture with my HP and upload it here and let me know if it is OK.


    Hi, hope your screen is OK! In my experience, I wouldn't pay too much attention to the, ahem, experts, on here. If the screen looks good to you (as mine does to me) then great!

    Some people on here apparently use their imacs by sitting in a darkened room looking through a digital camera at their imac screen displaying a grey image with the screen brightness turned down, and they have problems with the screen using this work method. This is bad for them, and I hope they can find a solution that works for them. As I don't have the need to turn the screen brightness down and I usually look at the screen with my eyes rather than through a digital camera, I haven't had any problems. I have looked and looked and looked and I really really really can't see any difference in brightness across my screen (given that this computer cost well over a thousand pounds, I was very keen to make sure it was not defective).

    The reason I'm assuming there hasn't been a mass protest about the new imac screens is because the workflow mentioned above (darkened room, screen brightness turned right down, solid grey screen, view through camera rather than directly with your eyes) is perhaps an approach to using computers that is adopted only by quite a small minority of computer users. Perhaps the imac is a computer for the rest of us?
    12" Powerbook G4 1.5GHz 1.25GB, 24" 2.8GHz iMac 4GB, Mac OS X (10.5)
  • The Looby Level 4 Level 4 (1,285 points)
    Currently Being Moderated
    Dec 1, 2007 4:19 PM (in response to TallyHo)
    TallyHo wrote:

    Some people on here apparently use their imacs by sitting in a darkened room looking through a digital camera at their imac screen displaying a grey image with the screen brightness turned down, and they have problems with the screen using this work method.


    Some people on here apparently haven't noticed that "on here" has a solid-colored background -- 'zactly like 99%+ of all text-centric apps or web pages you're likely to see. However, these folks have replaced their default solid-color Safari backgrounds with pinup photos of Steve J., so they're totally unfazed by thermonuukuler \[official TX spelling\] hotspots and massive color non-uniformities.

    ...denial is not a river in Egypt,

    Looby
    White 20" C2D, Mac OS X (10.4.10), One measurement is worth a thousand expert opinions.
  • Washac Level 3 Level 3 (835 points)
    Currently Being Moderated
    Dec 1, 2007 5:31 PM (in response to The Looby)
    YAWN, ZZZZ, ZZZZ, ZZZZ, ZZZZ, ZZZZ

    Wake me up when he has stopped posting..............................................
    iMac Alu 20inch, Mac OS X (10.5), eMac
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