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39362 Views 52 Replies Latest reply: Dec 12, 2007 5:25 PM by R Miller
Currently Being ModeratedDec 5, 2007 10:02 PM (in response to Silicondude)So is there a website that talks about Mac Pro smel issue and the point of manufacturing? If so please post it.Mac Pro, Mac OS X (10.5.1), 2-3.0GHz Quad-Core Intel Xeon,4GB, (2) 500GB internal drives, NVIDIA GeForce 7300 GT 256MB, 20" Apple Cinema,Two 16x SuperDrives,FCP Studio
If you get another stinky Mac, get another bird and then document the issue. I hope this is not going to be a big deal like sabotage or something. It's bad enough trying to work around basic software and hardware issues let alone toxins coming from your Mac Pro. Anyone know what the chemical used is? Maybe someone needs to do an investigation. Im sure Apple would never do anthing like this on purpose but working with people all over the world suppying parts and making these in different places makes for the potential of this problem.
Apple care knows about this! When I spoke with Apple care about some other things, I asked, What are your superiors telling to you do with smelly Mac problems?" She said they are being told to DOA them and ship a replacement. This seems to me that they want this problem over ASPA. I would assume it would be very dangerous for Apple to have this problem both financially and reputaition wise.
I will report back when my new one comes in tomorrow!Mac Pro, Mac OS X (10.5.1), 2-3.0GHz Quad-Core Intel Xeon,4GB, (2) 500GB internal drives, NVIDIA GeForce 7300 GT 256MB, 20" Apple Cinema,Two 16x SuperDrives,FCP Studio
Currently Being ModeratedDec 6, 2007 3:16 PM (in response to hanggliding)Got my new Mac Pro replacement. Came with Leopard. Both optical drives work & sound great. It's a new serial number so I did not get the same machine. Transfered Apple care to new machine also. And it's assembled in the USA. Some parts may be from elseware.
This one has a smell from the back powersuply like the last one but different smell and not so strong. Called Apple care and he said they all have a new smell at first and it should go away in a few days maybe 1 week. Said to call back if it doesnt resolve in a week. He noted my account.
I think this will be the case. It's not that bad and doesn't seem to give me a headache (yet). Everything else seems fine. I will update to Leopard 10.5.1 soon and set up everything.
Good luck to all other smelly Mac Pro users!Mac Pro, Mac OS X (10.5.1), 2-3.0GHz Quad-Core Intel Xeon,4GB, (2) 500GB internal drives, NVIDIA GeForce 7300 GT 256MB, 20" Apple Cinema,Two 16x SuperDrives,FCP Studio
Currently Being ModeratedDec 10, 2007 10:33 AM (in response to hanggliding)Hi all,
I bought a MacPro 4Core in September. It has always smelled a lot. I had the machine running with all CPUs full power for several weeks, hoping this odor came from the "new" odor. Then in mid-november it took it to service. They have changed the power supply unit, the heatsinks and the thermal paste. It smells as bad as before, and I cannot use this machine. What should we do? Hey, Apple come on ! This is a 6000 Euros machine, I don't want to have it in my office just for design and have to ask my boss to buy me the cheaspest PC. Please tell us how to fix the issue.Mac Pro QuadCore + MacBook Pro 17', Mac OS X (10.5.1)
Currently Being ModeratedDec 10, 2007 11:18 AM (in response to guillaume_c)I would ask again, and take it up with Customer Service as well as AppleCare.
A good air purifier can remove a lot of airborne particles and smell and help, especially in the winter when windows are closed. I have a 700 sq ft unit for general area and a 2nd smaller unit for office (designed for rooms up to 200 sq ft).
Someone else said theirs had excessive amount of thermal compound.
Does it help to force the fans to maintain 1000 rpm or higher (smcFanControl 2.1)?Mac Pro 2GHz 6GB WD Caviar 4 x 500 Cinema HD, Mac OS X (10.5.1), Nvidia 8600 GTS, Sonnet 2EP APC RS1500 Vista Ultimate x64
Now a couple days have gone by and the smell is 99% gone. I did the following:
Opened a window and ran the MO 24/7 for a few days. I also ran a program that loads all cores and a program that monitors temerature. All free and found in one of these posts. I think the one is called systemload. The controlls are very silly as it seem all you need to do is to start the program and slide a lever for 100% load. There is another button that looks like it is to start it but I have no idea. I also used another program to measure the system load.
I ran it like that full tilt for 5-10 hrs at a time. It apears to me that it burned off any chemicals. Now it just smells like a hot tv or hot computer. I conside this problem over! "
I don't need no stinkin Mac!" Hahaha!
(What movie is that from again?)
Currently Being ModeratedDec 11, 2007 1:58 AM (in response to The hatter)No it doesnot help to force the fans to maintain 1000 rpm or higher. It just makes the smell circulating more in the room. The thermal paste was changed one time already, and the smell is still here. Having the machine running with the 8 cores at 100% for weeks did not help.
Are all recent CTO MacPros smelling or have some people be lucky to have a normal one ?Mac Pro QuadCore + MacBook Pro 17', Mac OS X (10.5.1)
Currently Being ModeratedDec 12, 2007 5:25 PM (in response to guillaume_c)Please see this thread. The fix has been successful for many, both on and off of this board.
Good Luck!MacPro Quad 2.66 - 4GB RAM - 20" ACD - ATI X1900XT, Mac OS X (10.4.10), G-Raid 380GB - JVC BR DV600UA - Sony PVM/8042Q NTSC Monitor - Quantum DLT4000