1 17 18 19 20 21 Previous Next 578 Replies Latest reply: Oct 5, 2008 8:07 AM by DSW73 Go to original post
  • 270. Re: Airport Extreme (802.11n) - Connection drops (no auto-reset)
    Takashi Yamamoto Level 2 Level 2 (385 points)
    Ultimately failed again. Had to turn off, and turn on Airport to make it work. Even logging back into the Airport network is an issue, since I have to attempt it three or four times. I get connection timeout errors. Eventually it lets me in.
  • 271. Re: Airport Extreme (802.11n) - Connection drops (no auto-reset)
    Ken30 Level 1 Level 1 (0 points)
    Working with no problems for almost 3 weeks. Still have the unit sitting on its edge with the "hot" part up. Mine seems to have been an overheating problem.
  • 272. Re: Airport Extreme (802.11n) - Connection drops (no auto-reset)
    JohnR7 Level 1 Level 1 (5 points)
    Same problem here with new GB Airport Extreme (7.2.1). In my case, when a wireless (n/b/g compatible) drop-out occurs, Ethernet connections remain solid. When APE restarts automatically, download speed drops from 6MegB down to 600K and stays there! Unplugging APE and then restarting USUALLY results in faster downloads. Then, another drop-out occurs.
  • 273. Re: Airport Extreme (802.11n) - Connection drops (no auto-reset)
    Takashi Yamamoto Level 2 Level 2 (385 points)
    Interesting. Not sure how that would only affect the G5 and not the others, but I'll give it a shot.
  • 274. Re: Airport Extreme (802.11n) - Connection drops (no auto-reset)
    ph0x Level 1 Level 1 (0 points)
    Hi,

    I'm experiencing the exact same problem. If I use the wireless, it hangs after 5-90 minutes. If I use the cable connection, it can go for a day or to until I need to reboot it.

    Is this the kind of quality apple wants to be associated with? They need to fix this NOW in order to regain my trust.

    I'm using Windows XP, Windows Vista and Linux on my computers, all sharing the same symptom. This has been working with Windows 2003+RRAS, with netgear router, with linksys router... but with Airport Extreme, it just doesn't want to work.

    I called the Apple Support and they told me it's a firmware problem. If that's the case, why isn't there any information posted here? And how come they haven't fixed this yet?

    I've been experiencing this problem since two weeks, and it started from the moment I purchased my unit.

    If they haven't fixed it before christmas, I'll return the unit claiming it's as defective as their support.

    /Angry swede
  • 275. Re: Airport Extreme (802.11n) - Connection drops (no auto-reset)
    cadman1 Level 1 Level 1 (0 points)
    My new Airport Extreme Base Station (flat top) does the same thing. It drops the Internet connection for all wired and wireless connections. The green light blinks just like it is working. Then it restarts by itself after a few hours. The cable modem is working correctly - I checked by connecting directly from cable modem to ethernet port. I went back to using the g version (round top) and it works perfectly. No network dropouts. Must be the new base station. Could it be from overheating as I saw in a previous post??????
  • 276. Re: Airport Extreme (802.11n) - Connection drops (no auto-reset)
    ph0x Level 1 Level 1 (0 points)
    Nah, I don't thinks it's overheating. Just crappy software inside, which they probably should fix soon. Quite irritating because it drops my PPTP connections frequently
  • 277. Re: Airport Extreme (802.11n) - Connection drops (no auto-reset)
    jackson3 Level 1 Level 1 (10 points)
    Just wanted to add another "me too" to the chorus of having this exact same problem. It started sometime after my upgrade from Tiger to Leopard.

    At first it was happening with my UFO-shaped Airport Extreme base station, so, thinking it was just the years-old hardware giving up the ghost, I bought a new flat-top "n" one. Same deal; dropouts every few hours, where the signal just disappears to all computers, and nothing, not even hardware resets or power cycling, can fix it... you just have to wait it out 'til it decides to come back on its own, usually 20 minutes or so.
  • 278. Re: Airport Extreme (802.11n) - Connection drops (no auto-reset)
    newtwomacs Level 1 Level 1 (0 points)
    I was having most of the problems you guy's are having here: drop outs, full lock-up which required unplugging to reset, always green light but no connection, etc. I down graded to Firmware version 7.2 NOT 7.2.1 !! It's worked flawlessly for over a week now. Hope that info helps someone. It sure fixed mine & Apple sent me a replacement with the same problems on ver 7.2.1.
  • 279. Re: Airport Extreme (802.11n) - Connection drops (no auto-reset)
    ph0x Level 1 Level 1 (0 points)
    http://www.macfixit.com/article.php?story=20070612233454417

    Follow those instructions, and everything should work like a charm
  • 280. Re: Airport Extreme (802.11n) - Connection drops (no auto-reset)
    boomhaueruk Level 1 Level 1 (0 points)
    There's another thread here:

    http://discussions.apple.com/thread.jspa?messageID=6132811#6132811

    Which has similar problems, I'll be trying the fixes.
  • 281. Re: Airport Extreme (802.11n) - Connection drops (no auto-reset)
    Peter Paul Level 1 Level 1 (5 points)
    I had the same problem with my Airport Extreme (802.11n) base station as thousands of others have outlined here. My Internet connection dropped, to my 3 Macs on the network (2 Tiger, 1 Leopard), every few hours, Sometimes it only lasted minutes and once it lasted almost 2 days, but I altered some settings an have now been 'up' for over 7 days. I gathered these ideas from posts within this thread and sincerely hope that they work for all of us.
    Running Airport Utility 5.2.1 I made the following changes:: Clicking the 'Manual Setup' button I first set the 'Channel' to 4 from the setting of 'Automatic' within the 'Wireless' tab of the 'Airport' section.. I next chose the 'Advanced' section and 'IPv6' tab and set the 'IPv6 Mode' to 'Link-local only'. Finally I downgraded the base station firmware to 7.2 (from 7.2.1). This is done by running the Airport Utility and from the 'Airport Utility' menu hold down the option key (control key in XP and Vista) and choose 'Check for Updates...' Place a check mark next to the version you require and click 'Download'. Select your base station and from the 'Base Station' menu choose 'Upload Firmware...'.
    Obvious you should power down and restart everything (including your cable/dsl modem). This fix works great for me (7+ days) and I hope it helps all that read this.
  • 282. Re: Airport Extreme (802.11n) - Connection drops (no auto-reset)
    der4160 Level 1 Level 1 (0 points)
    Thank you for this great step by step! I've done two out of three (Channel set to 8 and IPv6 to Link-Local only) about a week to 10 days ago. When I try, however, to download 7.2, I get a message that says an error occurred while trying to download base station firmware. Do I need to be connected by ethernet cable for this to work? I think I've read that somewhere on this thread.

    Honestly, the two steps I've taken have really added a good degree of stability. If a connection drops, it's only for a second or two and the base station will now reconnect automatically. In the past week, I've had 3 drops, which is amazing considering what I had before taking these steps. I'm so thankful for the smallest improvement...what a commentary that is on how bad things had gotten. Shame on you, Apple, that the fixes found here are even necessary.
  • 283. Re: Airport Extreme (802.11n) - Wireless connection drops
    pfriedman Level 1 Level 1 (0 points)
    I must add myself as a "me-too"... I'm trying the ipv6 change and the resting the device on its side, and we'll see how long that works. My old netgear was quite dependable as a router, but failed to keep up the wireless connection to my wife's iMac. I have checked her airport card, and replaced my airport extreme by returning it to Apple. Now having read this long tale of woe, I have my fingers crossed.
  • 284. Re: Airport Extreme (802.11n) - Wireless connection drops
    K. Sear Level 1 Level 1 (0 points)
    It appears that I was just struck by this as well. I've had my AEBS for months without any problems until tonight. The only difference I can think of is that I installed 10.4.11 yesterday.

    I would try the fixes that have been suggested but can't even get my Macbook Pro to find my AEBS. Restarting the router or the modem make no difference. Curiously, when I first unplugged the ethernet cable so that I could come here to look for some help, my book found the station but as soon as I plugged the cable back in, the connection was lost.

    Any suggestion on how I can at least get the two to communicate so I can try the fixes?
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