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1905 Views 7 Replies Latest reply: Jan 5, 2008 5:49 PM by ekruB
Currently Being ModeratedDec 11, 2007 3:30 AM (in response to LilyBlossomTV)Has nobody else come across this problem? I'm not sure what to do, it's very frustrating that it's deleting all my old mail.Mac OS X (10.4.7)
Currently Being ModeratedDec 11, 2007 6:11 AM (in response to LilyBlossomTV)Have you tried reseting the phone? Hold down home and sleep/wake buttons at the same time until the Apple logo comes up
If that did not work try deleting the email account then add it backiMac, Mac OS X (10.4.10)
Currently Being ModeratedDec 11, 2007 7:55 AM (in response to LilyBlossomTV)LilyBlossomTV,
Are you using POP3 or IMAP? The behavior varies because of how POP3 and IMAP handle mail differently.
The setting is for when it removes them from the server.
For POP3, the trash is where it keeps track of messages you have deleted until it is time to remove them from the server. If set to never remove them from the server, it doesn't keep track of when to remove them from the server.
If you are using IMAP, the Trash is where it shows messages that are marked as "pending deletion" on the server until the iPhone or another IMAP client permanently deletes them from the server.
Hope this helps,
Nathan C.iMac G5 (work), Mac OS X (10.5.1), Home Built Athlon XP 2300+ 1 GB DDR XP Home SP2
Currently Being ModeratedDec 11, 2007 1:56 PM (in response to Nathan C)Hello,
Thanks for your reply.
I am connecting using IMAP, to my own mail server (Mac OS Server 10.4, fully updated) running on a Mac Mini G4.
Mail.app on my MacBook Pro (and other Macs) connect flawlessly and move deleted email to my Trash folder. I have Mail.app on all these machines set to 'Never delete trash'. I have therefore managed to maintain an extensive history of all my deleted email in my Trash folder without any problems.
However, the iPhone seems to move deleted Mail to the trash folder (correctly) but then deletes everything older than (roughly) one day old, even though "Deleted Messages" is set to "Remove Never".
If I set "Deleted Messages" to "After one month" they are not deleted immediately, I am unsure if they are then deleted after a month.
Any suggestions?Mac OS X (10.4.7)
Currently Being ModeratedDec 17, 2007 2:26 AM (in response to LilyBlossomTV)hi there!
i have exactly the same problem.
it seems that messages are deleted every night.
running the latest iphone firmware and OS 10.5.1 on my macbook pro.
both mail apps are set to 'Never' remove deleted messages.
looking for a solution …
paulG4 2x876 + MBP 15", Mac OS X (10.5.1)
Currently Being ModeratedJan 1, 2008 12:10 PM (in response to Paul Heyer)I have the exact same problem. I, too, keep an extensive history of my mail and archive the trash folder into a new folder at the end of every year. Today I noticed that all mail older than one week is gone, even though Mail.app and my new iPhone are both set to never remove messages from the trash.
I filed a bug with Apple, #5666028.
In the meantime, another thread in a different forum suggested using a different trash folder for iPhone Mail, which I've done. I think I will also simply try to avoid deleting messages on my iPhone, so that folder never has anything in it.PowerMac G5 (rev. B, dual 2.0), Mac OS X (10.5.1)
Currently Being ModeratedJan 5, 2008 5:49 PM (in response to LilyBlossomTV)So I'm not alone. I too prefer not to actually delete anything but obvious junk mail. I've got an iPhone 1.1.2 and I'm using Outlook for an IMAP account. Initially, I set the iPhone to remove mail after a day, assuming this meant it would purge deleted messages once a day. Oops. I soon discovered empty trash folders and quickly realized that "remove" means empty trash -- not purge. So, I switched both of my accounts on the iPhone to never.
Now the iPhone seems to be emptying my trash folder within minutes despite being configured to NEVER remove messages. Arrgh. It looks like I'll have to make separate trash folders for the iPhone and set the iPhone to remove monthly (so I have time to move messages) until this bug is fixed or there's a better workaround.