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Apple I pod " required disk cannot be found"

11600 Views 33 Replies Latest reply: Jan 24, 2008 10:12 AM by lambertd RSS
  • Hasnofaith Calculating status...
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    Dec 15, 2007 9:53 PM (in response to spacelog222)
    I have narrowed down the problem to an iPhoto origin. Everything would sync except the iPhotos. It was one of my photos that caused this message to stop the sync. In particular certain wallpaper I had down loaded on the net. So I eliminated the wallpaper photo and now my iphone syncs perfectly. No more error message “required disk cannot be found”.
    PowerBook G4, Mac OS X (10.4.11)
  • lprevost Level 1 Level 1 (0 points)
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    Dec 25, 2007 6:38 AM (in response to spacelog222)
    I'm having the same problem. I can download a little over 100 songs at a time and then get the error. I've got a +1G movie that I cannot seem to download completely.
    HP Media Center, Windows XP, itouch
  • German hacker Calculating status...
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    Jan 18, 2008 10:15 AM (in response to spacelog222)
    iTunes 7.6 and firmware 1.1.3 do not fix the problem !!!
    Unbelievable, what a shame !!!
    The problem is known for such a long time and no solution in sight! No answer is coming from Apple!
    Thank you for your great help !!! 

    Let me summarize again the problem:
    Now I have a second iPod touch and on one computer, the problems like described above always coming up.
    All other iPods (nano 2. and 3. generation) are working well with this computer. Also I have really no problems with other USB devices.
    I have reinstalled ITunes many times, the device driver is working well, all diagnostic information from ITunes are fine and I also installed a new Adaptec USB 2.0 card to try other USB ports.
    Nothing does solve the problem, I am really frustrated !
    I really hate iTunes because it also has many other bugs which I do want to list here. Apple should think about it to develop it again from scratch by using other good developers. The iPod Touch is a wonderful device with a great firmware, but iTunes is destroying everything…
    Medion PC, Windows XP, XP Home Edition
  • lambertd Calculating status...
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    Jan 24, 2008 10:12 AM (in response to spacelog222)
    I had the same problem after moving my iTunes library away from my user folder. Although I had specified the correct path to the library in iTunes’ preferences, I got the message that “The required disk cannot be found” when I tried to synch to my ROKR.

    What solved the issue for me was dragging the folder +/Music/iTunes/iTunes Music+ onto the iTunes icon.
    iMac 24" (2006), Mac OS X (10.5.1)
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