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1866 Views 11 Replies Latest reply: Feb 8, 2008 9:35 AM by Merged Content 1
Currently Being ModeratedJan 25, 2008 11:00 AM (in response to Merged Content 1)Im very sorry to hear that, very unfortunate and ridiculous.
(btw id suggest reporting the serial numbers of the computers & displays to any local pawn shop, computer store, online ad posting, look out on ebay or any place else that might distribute apple systems...just in case something shows up)
but as far as i know my local audio lab uses these for MacPros & G5's:
the loxbar tower case.
for monitors, im not 100% sure as i havent been able to find anything reliable or decent for them, try that out an dsee if that will work for your lab.
goodluck with it all!!MacPro2.66 : : 2GB : : 500GB : : ATI X1900XT // MacBookPro 2.2 : : 2GB : : 120GB, Mac OS X (10.4.9), XP Pro Sp2 : : 500GB / / iPod 30GB 5th Gen. Black
Currently Being ModeratedJan 25, 2008 12:29 PM (in response to AppleNewton)Thanks for the help and suggestion. The police didn't find any prints (as the cases that were left and keyboards are horrible or keeping prints on them).
We're going to be using heavy duty club cable locks and a dvr camera setup now, hopefully this will deter more thefts.
Aside: This is the third case of macs being stolen in the university in a month, so now it's getting really ridiculous.MacBook Pro, Mac OS X (10.5.1), B&W G4/500
Currently Being ModeratedFeb 7, 2008 12:48 PM (in response to Merged Content 1)Just some updates for anyone who may end up in the same boat.
We're looking at this software: http://www.orbicule.com/undercover/ . It's $250 for a 25 computer site license and it's pretty nice. If anyone has used this program before, please let me know your thoughts.
Also, we have a development, our computers had SMARTReporter installed, which detects any SMART errors on drives. Turns out, one of the stolen computers has a dying drive, which e-mailed us this weekend, from a Queens, NY address (not too far from here). This case is getting good. So, if you ever have a computer stolen, SMARTReporter can be a really bad, round-about way to get info on it's location;)MacBook Pro, Mac OS X (10.5.1), B&W G4/500
Currently Being ModeratedFeb 7, 2008 1:43 PM (in response to Merged Content 1)Cool program! (Undercover)'08 Mac Pro - 8 Core - 3Ghz - 2g RAM, 17" iMac G5 - 2.0Ghz - 1g RAM, Mac OS X (10.5.1)
Currently Being ModeratedFeb 7, 2008 2:11 PM (in response to Drooparus)that is a really cool program - the picture taking for the laptops is just amusing.....Mac Pro 2.66GHz Intel Quad-Core w/ 3GB RAM, Mac OS X (10.5.1), PreSonus Firepod Audio Interface
Currently Being ModeratedFeb 7, 2008 2:19 PM (in response to Merged Content 1)i just installed SMARTreporter and i was wondering how you configured it to send mail?
Are you saying the thieves are hooked up to the net and SMARTreporter is using their email account or yours? I mean did you check off
"use the preferences of Mail.app" or
"use the following SMTP setup" ?
I ask because i don't use my ISPs email service, but rather the free web-based services and i don't think SMARTreporter could use that.
John, when you say that your computers emailed you from a queens address, you mean internet address, yes?
Did the police say that this was going to be useful?
As far as the undercover software, seems pretty good, especially with their money back guarantee. Makes me want to install it on a used cheaper computer just to follow it with friends, like instead of watching a mystery movie. Especially with the camera phone-homes.
My only question is, how many computers are resold as is, and how many are 'prepared' for resale, maybe with a clean install of the system, so as to 'cover their tracks'.
The web site mentions that FBI statistics reveal that 97% of stolen computers are never recovered. We know that 70 to 85% of all crime is related to drugs. Now i would tend to think that those thefts done by addicts in need of cash for an immediate fix don't concern themselves with such questions, but those to whom they sell might. And we know that sometimes things are specifically 'ordered' by fences. That kind of preparation implies more organisation. Maybe more diligence to cover their tracks and knowledge about the systems in question.
Currently Being ModeratedFeb 7, 2008 3:12 PM (in response to l_elephant)Well, our SMARTReporter is setup using SMTP through our server, not a free client or any other service.
When it mails you it gives you the computer's IP address (or host address), so I'll get something like 220.127.116.11 reported an error, or "Missy@blah blah.blah" reported an error. So the address we were given was an IP address which was traced back to a Queens, NY cable modem. No actual address yet, but the police claim they will attempt to track the origin.
The program runs silently, so any normal means of getting rid of it are useless. If you lock your firmware with a password, you can stop people from formatting the drive, or even booting it from another drive or net boot. The only real way to get rid of it would be to replace the drive of course. If they're smart enough, they would do that of course, but some people aren't that smart.
In all honesty, we did not expect any leads on this, and we didn't expect to get the computers back, its very difficult to track stolen computers, but with this e-mail it may be a different story.MacBook Pro, Mac OS X (10.5.1), B&W G4/500
Currently Being ModeratedFeb 8, 2008 9:14 AM (in response to Merged Content 1)Have you tried improving physical security, other than the cameras and the 'club'? Better doors, better locks, cameras outside the room, that kind of thing?iMacG5 2.1GHz 2.5GB RAM, Mac OS X (10.5), eMac 1.25 GHz 2 GB, assorted Windows boxes
Currently Being ModeratedFeb 8, 2008 9:19 AM (in response to Charles Dyer)This is something that we really do not have control over. This is a university lab room. The building has 24 hour security, and cameras outside. Apparently, no one heard or saw anything. This makes me believe it's an inside job, as this is not the first time something like this has happened. On other occasions, doors have been unlocked (with a key) and things have been stolen from rooms before, and nothing has been done.
The door is pretty hefty, and the lock was not bad, the door was crowbared open, and the cameras inside the university (only on the first floor, my lab is on floor 2) are not installed yet.
There's only so much we can do.MacBook Pro, Mac OS X (10.5.1), B&W G4/500
Currently Being ModeratedFeb 8, 2008 9:32 AM (in response to Merged Content 1)It looks as though you've covered everything, except firing the old guards and replacing them with new ones, which isn't something you can do.
I agree that this looks very much like an inside job. At least it would be very hard to convince me that someone on the guard force wasn't compliant. At the very least the outside cameras should have shown someone carrying the computers outside. That you're on the 2nd floor makes it even more obvious that someone on the guard force is involved. No physical security method will work if the guards aren't trustworthy.iMacG5 2.1GHz 2.5GB RAM, Mac OS X (10.5), eMac 1.25 GHz 2 GB, assorted Windows boxes
Currently Being ModeratedFeb 8, 2008 9:35 AM (in response to Charles Dyer)The police told us they were going to be checking the outside camera tapes. If nothing is found, then we know the computers are still inside (even though we were told a building wide search was going to happen). The facilities department is the prime suspect of many here, they have access to many hidden places in our building.MacBook Pro, Mac OS X (10.5.1), B&W G4/500