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Address Book Syncing Problems and Won't Restore

356 Views 1 Reply Latest reply: Feb 4, 2008 8:31 AM by dvb RSS
Tom964 Calculating status...
Currently Being Moderated
Nov 19, 2007 2:57 PM
I sync address book between two computers using .mac, and also publish it for another family member to use. This was working fine under Tiger, but I've recently noticed some issues in Leopard. Occasionally, instead of merging records, it will double them up. This morning, I noticed I had twice as many contacts as I should. For some reason, it added my entire .mac address book again back to my computer. Other times it had done that with only a few of the contacts.

Fortunately, I had done an Archive my address book just the other day. Unfortunately, it didn't help. I went to restore from the Archive using "Import" and "Address Book Archive". It warned me it was about to replace my entire address book with the Archive, but then nothing happened. All my contacts disappeared, but then all of them came back again, still doubled. I know it was not doubled when I did the archive, so it didn't really restore my Archive.

I finally fixed my doubled contacts problem by doing a one way sync from my second computer (which had not yet been affected by this) to .mac and then a one way sync from .mac to my laptop. I then turned off .mac syncing.

Then, a little while later I had 20 more contacts! I realized that this came from the fact that the address book is published and the subscriber has editing rights. But she did not add them. It was again a doubling problem, this time in the sharing function. So I turned off editing in sharing.

All is back now but I won't turn .mac syncing or shared editing back on until I understand what happened.

Anyone else see these issues?
MacBook Pro, Mac OS X (10.5.1)
  • dvb Level 1 Level 1 (5 points)
    Currently Being Moderated
    Feb 4, 2008 8:31 AM (in response to Tom964)
    leopard 10.5.1 on macbookpro. instructions to fix missing sync for my treo 650 including backing up (exporting) then restoring the address book. i also am unable to restore.

    the backup archive shows 6 MB.

    i click import, choose the archive, verify that i want to replace all. the address book then shows only the address that was highlighted before import, still shows 1152 cards, but no other cards are visible. verified the search box is empty.

    if i quit and restart address book, the original version of the address book is still there. apparently unable to import address book.

    -db
    powermac g5, macbook pro intel core2duo, Mac OS X (10.4.10)

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