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Audio cd disappears after confirming import

26059 Views 124 Replies Latest reply: Jan 23, 2009 11:32 AM by wolfcakes RSS
  • embchess Calculating status...
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    Jan 27, 2008 9:48 AM (in response to Solum Ipse)
    Am also getting the same problem on my new iMac (purchased with Leopard)

    Model Name: iMac
    Model Identifier: iMac7,1
    Processor Name: Intel Core 2 Duo
    Processor Speed: 2.8 GHz
    Number Of Processors: 1
    Total Number Of Cores: 2
    L2 Cache: 4 MB
    Memory: 4 GB
    Bus Speed: 800 MHz
    Boot ROM Version: IM71.007A.B01
    SMC Version: 1.21f4

    OPTIARC DVD RW AD-5630A:

    Firmware Revision: 1AHM
    Interconnect: ATAPI
    Burn Support: Yes (Apple Shipping Drive)
    Cache: 2048 KB
    Reads DVD: Yes
    CD-Write: -R, -RW
    DVD-Write: -R, -R DL, -RW, +R, +R DL, +RW
    Write Strategies: CD-TAO, CD-SAO, CD-Raw, DVD-DAO
    Media:
    Type: CD-ROM
    Blank: No
    Erasable: No
    Overwritable: No
    Appendable: No
    iMac 24" 2.8Ghz 4 GB, Mac OS X (10.5.1), New - Purchased 1/23/08
  • arfore Calculating status...
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    Jan 27, 2008 4:34 PM (in response to Solum Ipse)
    I have been experiencing the same problem as well. Unfortunately I cannot wipe the 15" MBP I use since it is also my machine for work.

    I don't recall having seem this problem prior to updating to 10.5.1. My Leopard install is a clean install from the 9a581 Developer Release Install (which is the same build as the final GM).

    I am running 10.5.1 on a 15" MBP Intel Core Duo 2GHz with 2GB of RAM and a HL-DT-ST DVDRW GSA-S10N optical drive. The full spec of the optical drive according to System Profiler is:

    HL-DT-ST DVDRW GSA-S10N:

    Model: HL-DT-ST DVDRW GSA-S10N
    Revision: BP10
    Serial Number: *removed*
    Detachable Drive: No
    Protocol: ATAPI
    Unit Number: 0
    Socket Type: Internal
    Low Power Polling: Yes

    Firmware Revision: BP10
    Interconnect: ATAPI
    Burn Support: Yes (Apple Shipping Drive)
    Cache: 2048 KB
    Reads DVD: Yes
    CD-Write: -R, -RW
    DVD-Write: -R, -R DL, -RW, +R, +R DL, +RW
    Write Strategies: CD-TAO, CD-SAO, CD-Raw, DVD-DAO
    Media: Insert media and refresh to show available burn speeds

    Andy
    MacBook Pro 15" Core Duo, Mac OS X (10.5)
  • StarDeb55 Level 6 Level 6 (19,685 points)
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    Jan 27, 2008 4:46 PM (in response to Solum Ipse)
    Let me repeat to all of the new posters in this thread, PLEASE, PLEASE send feedback concerning this issue to both the iTunes & Leopard teams. I have posted the links for both on the first page of this thread.
    iMac G5 2.0, Mac OS X (10.5.1), 160GB iPod Classic, 2G iPod shuffle, iTunes 7.6
  • Bruce Triggs Level 1 Level 1 (0 points)
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    Jan 28, 2008 3:55 PM (in response to Bruce Triggs)
    This problem continues. Oddly, I just inserted a CD by a friend's band that's not in the online database, so it couldn't find track names. But it imported the first time with no problem. Interesting. May be a problem with the the lookup process?
    Powerbook 15" (Al), Mac OS X (10.4.3), I had a Mac Plus, twenty years later I got a Powerbook Al. What's my next move?
  • Marakel Calculating status...
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    Feb 14, 2008 8:57 PM (in response to StarDeb55)
    I've reported. Just to reiterate--this happens on both my iMac, shipped with Tiger and upgraded right out of the box, and my Macbook, which shipped with Leopard.

    I have not tried to feed a disk after 10.5.2, so I don't know what effect that may have had.
    iMac; Macbook, Mac OS X (10.5.2)
  • bfreeby Calculating status...
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    Feb 22, 2008 10:41 AM (in response to StarDeb55)
    I just got a brand new 17" MBP yesterday. Leopard was pre-installed and I've run all appropriate updates. I'm having this issue too. I've sent feedback to both the Leopard and iTunes teams. Hopefully they'll get a fix in soon!
    MacBook Pro 17", Mac OS X (10.5.2), 2.4GHz Core 2 Duo
  • Marakel Level 1 Level 1 (10 points)
    Currently Being Moderated
    Feb 25, 2008 3:22 PM (in response to bfreeby)
    Did anybody ever find a fix, or get feedback from Apple on this bug?
    iMac; Macbook, Mac OS X (10.5.2)
  • StarDeb55 Level 6 Level 6 (19,685 points)
    Currently Being Moderated
    Feb 25, 2008 3:51 PM (in response to Marakel)
    As far as I know, there has been no fix. Apple's policy is that feedback that they receive will be reviewed, but you will not receive any acknowledgement.

    I did see one report today in these forums that someone had upgraded to 10.5.2 in the past couple of days, imported 10 straight CD's without a problem. I have seen no other reports to confirm this & I, personally, can't as I just don't have any CD's to import at the moment.

    Message was edited by: StarDeb55

    Message was edited by: StarDeb55
    iMac G5 2.0, Mac OS X (10.5.2), 160GB iPod Classic, 2G iPod shuffle, iTunes 7.6.1
  • fyngyrz Calculating status...
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    Feb 25, 2008 5:33 PM (in response to StarDeb55)
    No, I have 10.5.2 and the problem is evident 100% of the time.
    2 Mini PPC, 1 Mini dual-core, 1 Macbook Pro, 1 Mac Pro, Mac OS X (10.5.2), I also run linux and windows
  • Eric Jenkins Calculating status...
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    Feb 26, 2008 5:34 AM (in response to fyngyrz)
    The problem still exists for me too.
  • Eric Thompson Level 1 Level 1 (15 points)
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    Mar 3, 2008 8:55 AM (in response to Solum Ipse)
    Does the same on mine. 10.5.2 was installed with the Combo update and after a "safe" restart as per MacFixit recommendations. Here is my drive's info:

    MATSHITADVD-R UJ-85J:

    Capacity: 468.1 MB
    Model: MATSHITADVD-R UJ-85J
    Revision: FM0S
    Serial Number:
    Removable Media: Yes
    Detachable Drive: No
    BSD Name: disk2
    Protocol: ATAPI
    Unit Number: 0
    Socket Type: Internal
    Low Power Polling: Yes
    Media Name: Little Village
    Mac OS 9 Drivers: No
    Partition Map Type: Unknown
    S.M.A.R.T. status: Not Supported
    AL iMac, Mac OS X (10.5.2)
  • philipwr Calculating status...
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    Mar 9, 2008 7:15 PM (in response to Eric Thompson)
    I am having the same problem. I have reported to Apple iTunes and OS X. I have an iMac with Superdrive.

    MATSHITA DVD-R UJ-85J:

    Firmware Revision: FCQ5
    Interconnect: ATAPI
    Burn Support: Yes (Apple Shipping Drive)
    Cache: 2048 KB
    Reads DVD: Yes
    CD-Write: -R, -RW
    DVD-Write: -R, -RW, +R, +R DL, +RW
    Write Strategies: CD-TAO, CD-SAO, DVD-DAO
    Media: Insert media and refresh to show available burn speeds
    iMac 20" 2.33 GHz Core 2 Duo, Mac OS X (10.5.2), iTunes 7.6.1 (9)
  • Bill Hahn1 Calculating status...
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    Mar 14, 2008 6:56 AM (in response to Solum Ipse)
    Just adding to this list of people experiencing the bug. I upgraded my iMac to 10.5.2 and see the same behavior. I have already reported to the teams mentioned above.

    *Hardware Overview:*

    Model Name: iMac G5
    Model Identifier: PowerMac8,2
    Processor Name: PowerPC G5 (3.0)
    Processor Speed: 2 GHz
    Number Of CPUs: 1
    L2 Cache (per CPU): 512 KB
    Memory: 512 MB
    Bus Speed: 667 MHz
    Boot ROM Version: 5.2.5f1

    *ATA Bus*:

    MATSHITADVD-R UJ-845:

    Model: MATSHITADVD-R UJ-845
    Revision: DBN9
    Serial Number:
    Detachable Drive: No
    Protocol: ATAPI
    Unit Number: 0
    Socket Type: Internal
    Low Power Polling: Yes
    Mac OS X (10.5.2)
  • SteveScholnick Calculating status...
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    Mar 21, 2008 11:44 AM (in response to Solum Ipse)
    I have the same problem on my MacBook. It is a G4 with a fresh install of Leopard. I also have a G4 iMac which doesn't seem to have the issue.

    The workaround, that I use, is to turn off the automatic downloading of track names. I let the CD mount, with Track 1, Track 2,etc. After it comes up in iTunes, I select "Advanced | Get CD Track Names."
    Mac OS X (10.5.2)
  • Eric Jenkins Level 1 Level 1 (25 points)
    Currently Being Moderated
    Mar 22, 2008 6:07 PM (in response to SteveScholnick)
    That solution does not work for me. It does the same exact thing it normally does...just disappears and I'm in the same boat.
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