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Apple TV Takes 10 Seconds To Turn Off!

2492 Views 15 Replies Latest reply: Apr 7, 2008 8:52 AM by Reuben Feffer RSS
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Reuben Feffer Level 2 Level 2 (195 points)
Currently Being Moderated
Feb 21, 2008 3:50 AM
Hi,

Ever since upgrading to Take 2, my Apple TV takes 10 seconds to turn off. If I point the remote at it, holding down the play/pause button on the remote, it takes 10 seconds for the white light on the front to go off. Is this normal? I'm sure before the update it turned off much quicker.

I've tried doing a Factory Reset on my Apple TV, which wiped all my content off it and took the software back to version 1. And then I updated the software again, and resynced my content. And guess what, it still takes 10 seconds to turn off.
17" iMac 2GHz Intel Core 2 Duo, 2GB RAM, 250GB Hard Drive, Mac OS X (10.5.2), 16GB iPod Touch, 40GB Apple TV Take 2
  • Bernard Harte Level 4 Level 4 (3,025 points)
    Currently Being Moderated
    Feb 21, 2008 4:17 AM (in response to Reuben Feffer)
    I just hold down the play/pause button for a couple of seconds - emphatically longer than just clicking it - and then release. The Apple TV then switches off normally.

    That's how I've always done it, so I don't know whether holding the button down for an extended period helps or hinders the process.
    MacBook Pro, Mac OS X (10.5.2), High-Res 17" 2.4GHz 2GB
  • William Potere Calculating status...
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    Feb 21, 2008 4:25 AM (in response to Reuben Feffer)
    I think that this is normal. I have found that you can hold it down until the light goes out, or you can hold it down for just a few seconds and the system will still shut down. I have noticed no difference from the old firmware to the new.
    Intel Box Core 2 Duo, Windows Vista
  • Piel Calculating status...
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    Feb 21, 2008 5:37 AM (in response to William Potere)
    then you are lucky - as you will see in the thread called "Take 2 Update Causes Crashes, Freezes, Glitching" the performance and responsiveness of the AppleTV has dropped considerably. Menus are painfully slow and the remote is very unresponsive.
    HP, Windows Vista, Core2 Duo Laptop and QuadCore Desktop
  • Bernard Harte Level 4 Level 4 (3,025 points)
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    Feb 21, 2008 5:46 AM (in response to Piel)
    My experience is totally different to yours: I am getting much better responsiveness on both my Apple TVs since the update. I notice that you are using Windows. Have you ruled that out as the source of your problem - even given that it is Apple's own iTunes software that you're using?

    I have only one complaint - the need to manually sync to update the data on the Apple TV when an item is added or deleted from iTunes.
    MacBook Pro, Mac OS X (10.5.2), High-Res 17" 2.4GHz 2GB
  • Chenks Level 5 Level 5 (7,420 points)
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    Feb 21, 2008 5:52 AM (in response to Bernard Harte)
    the menus are prefect for me also, no problems with responsiveness
     MBP C2D 2.4GHz  Mac Mini G4  AppleTV  iPod Touch, Mac OS X (10.5.2)
  • Rudegar Level 6 Level 6 (18,520 points)
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    Feb 21, 2008 6:30 AM (in response to Bernard Harte)
    "notice that you are using Windows. Have you ruled that out as the source of your problem - even given that it is Apple's own iTunes software that you're using?"

    well using windows would only cause problems if the menus was stream stuff
    or if windows would somehow fragment his atv's hd more then a mac's itune would

    fragmenting of the hd
    or too full hd no more then 75% should be used really

    could cause those issues
    Shuttle, Windows XP Pro
  • JohnnyDW Calculating status...
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    Feb 25, 2008 5:22 AM (in response to Reuben Feffer)
    Probably not what you want to hear but--NEVER turn OFF APPLE TV. I've been on since last April07 and have not experienced any issues whatsoever. Both upgrades installed smoothly and the unit still remains on and working flawlessly! Keep in mind the hard drive needs to spin to perform its magic and by turning it off you are periodically interupting its performance and stability.

    Yes it costs a little more to keep APPLE TV on all the time, but the performance gain is worth the few extra $'s it costs to leave on all the time. Additionally, hard drives are designed to be on all the time.
    MTBF rates provide for years of service when powered on continuously. Hard drive ON/OFF cycles can actually reduce MTBF rates. APPLE designed APPLE TV to be on 24/365-that's what they told me!!
    iMac + MacMini, Mac OS X (10.5.2), Cinema Displays
  • JohnnyDW Level 1 Level 1 (0 points)
    Currently Being Moderated
    Feb 28, 2008 3:31 AM (in response to Reuben Feffer)
    NEVER turn OFF your APPLE TV from either the remote or wall. This makes a big difference in HD
    performance-dropping network signal!!
    iMac + MacMini, Mac OS X (10.4.9), Cinema Displays
  • Ran007 Calculating status...
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    Mar 1, 2008 4:02 PM (in response to Reuben Feffer)
    Yeah, mine has become painfull slow too as I can hear the hard drive crunching away. I have 75GB available - just don't know what to do.
    Apple IIc, Other OS, with mouse and monochrome 9" display
  • Brian Cutts Calculating status...
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    Mar 2, 2008 12:43 AM (in response to JohnnyDW)
    Why would turning off the AppleTV result in reduced performance the next time it is used? You wouldn't expect that from a computer?

    The problem with leaving it on all the time is that it is very wasteful of energy. To be honest, the standby mode is not really standby at all... it just switches off the graphic driver. tests have shown:

    normal operation - 22 watts
    Standby mode - 17 watts... pointless!!!
    G5 PowerMac 1,8GHz SP / Intel iMac 17"/ MacBook, Mac OS X (10.4.6), 23" HP display, 1.5GB RAM / 512MB RAM - Boot Camp
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