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Macbook Air intermittent freezing problem

56001 Views 69 Replies Latest reply: Mar 16, 2008 3:21 PM by iMacoo7 RSS
  • Michael LeBron Calculating status...
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    Mar 16, 2008 8:10 AM (in response to RichardY)
    Just thought I would add my voice to the chorus

    I have a week 7 machine (if that is of any relevance) and under medium intensive processor operations the second core on the MBA will shutdown and the entire device becomes unusable.

    This is totally unacceptable by any standard.
    iMac AL 2.4 + MBA, Mac OS X (10.5.2)
  • iMacoo7 Calculating status...
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    Mar 16, 2008 8:25 AM (in response to Michael LeBron)
    This is the 5th page and the customers steadily are starting to add up. I think it is utterly ridiculous that we cannot enjoy merchandise that we have paid for. Allot of users have started to join this forum to seek answers to several questions "MBA Fans are loud, Heat Problems" and i can almost bet that most if not all have found these threads via Google as i found these threads(Although i was already a forum member but just not active). To get a grasp on how many people in this forum has had to return the machine, please respond accordingly. I want to actually count how many people are experiencing problems with their current mac book air , how many have sent their 1st one in for a replacement and how many have had 2 or more mac book airs replaced.
    iMac C2D big bodii, Mac OS X (10.4.10), IT Tech
  • rlopezp Calculating status...
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    Mar 16, 2008 9:28 AM (in response to Deny Dias (BR))
    I have a Week 8 Production, MBA SSD, I have reset the SMC, installed SMC fan control. I don't have any problems any more. I live in Nicaragua, Temp. all year round 80's F and above.

    I watched American Gangster connected to a Plasma last night, no stuttering.

    RL
    Mac Book Air, Mac OS X (10.5.2), SSD
  • Brian Caslis Level 3 Level 3 (795 points)
    Currently Being Moderated
    Mar 16, 2008 10:38 AM (in response to iMacoo7)
    iMacoo7 wrote:
    This is the 5th page and the customers steadily are starting to add up. I think it is utterly ridiculous that we cannot enjoy merchandise that we have paid for. Allot of users have started to join this forum to seek answers to several questions "MBA Fans are loud, Heat Problems" and i can almost bet that most if not all have found these threads via Google as i found these threads(Although i was already a forum member but just not active). To get a grasp on how many people in this forum has had to return the machine, please respond accordingly. I want to actually count how many people are experiencing problems with their current mac book air , how many have sent their 1st one in for a replacement and how many have had 2 or more mac book airs replaced.


    I have my original week 3 and have never had a core shutdown. Fan goes come on if there is enough CPU activity but that's normal.

    I think the problem is way overstated on boards like this. If you are having a problem, take it to Apple have them repair/replace it. Much more effective than complaining here.
    MBP 15" 2.6GHz 4GB, 200GB HD, Mac OS X (10.5.2), MBA 1.8 64GB SSD; iPhone
  • iMacoo7 Level 1 Level 1 (0 points)
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    Mar 16, 2008 11:05 AM (in response to Brian Caslis)
    First of all that is why they call it a forum.Secondly if we want to express this and to find out how many people have or are having this problem we can do so.
    Good!You are 1 of few that has not had problems with the machine.Who on earth wants to spend close to $2,000.00 on a piece of merchandise that is more problematic than enjoyable. This is somewhat on the same lines as the early adapters of the iPhone. There were more problems then solutions.... As far as my situation i have addressed it with Apple and if it is not fixed this second time i will seek a refund.
    kudos to you as you are in a 10 percentile of the pile that is not having any sort of problems with the mac book air.

    Remember: That is why this is called a FORUM for people to discuss problems that they are having , to rant, rave , praise , help and disagree with whatever the subject line may be.

    Message was edited by: iMacoo7
    iMac C2D big bodii, Mac OS X (10.4.10), IT Tech
  • Brian Caslis Level 3 Level 3 (795 points)
    Currently Being Moderated
    Mar 16, 2008 12:07 PM (in response to iMacoo7)
    iMacoo7 wrote:
    First of all that is why they call it a forum.Secondly if we want to express this and to find out how many people have or are having this problem we can do so.
    Good!You are 1 of few that has not had problems with the machine.Who on earth wants to spend close to $2,000.00 on a piece of merchandise that is more problematic than enjoyable. This is somewhat on the same lines as the early adapters of the iPhone. There were more problems then solutions.... As far as my situation i have addressed it with Apple and if it is not fixed this second time i will seek a refund.
    kudos to you as you are in a 10 percentile of the pile that is not having any sort of problems with the mac book air.

    Remember: That is why this is called a FORUM for people to discuss problems that they are having , to rant, rave , praise , help and disagree with whatever the subject line may be.

    Message was edited by: iMacoo7


    Did I say you couldn't discuss it? I do disagree with your tone that they are all broken. It's clear many are working and most who comment here are doing so to complain, those that it works for don't bother to say so.

    If you want it fixed, go see Apple. If you aren't happy return or sell it.

    If you think I'm in 10% with no problems, you are working under a serious mistake. If 90% of the MBA owners were unhappy with the laptop, this would be much bigger news than complaints in some forums. Opinions work both ways, you think most are broken, I think most work. We can both state our views.
    MBP 15" 2.6GHz 4GB, 200GB HD, Mac OS X (10.5.2), MBA 1.8 64GB SSD; iPhone
  • iMacoo7 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 16, 2008 12:19 PM (in response to Brian Caslis)
    Did i say that they were all broken?No i did not!The vast majority of owners (Besides this site) are having more problems than the ones that are not having problems.As i have stated before... do a wee bit more research on the subject line. or better yet team up with a few people from apple's Tech support and then get back to me.
    If they were broken (meaning that they do not work at all!)Then there would be a flood of refunds and a ton more complaints.On average,every 5 out of 10 mac book airs are having problems.
    As you have stated.." You have your opinion... As i have tangible facts that are not based on hypothesis'"
    iMac C2D big bodii, Mac OS X (10.4.10), IT Tech
  • Volker Runkel Level 6 Level 6 (12,060 points)
    Currently Being Moderated
    Mar 16, 2008 2:41 PM (in response to iMacoo7)
    iMacoo,

    please bear in mind that the ToU clearly state no ranting! The forums here are provided by Apple, they are the hosts, they set the rules. Main rule is that the forums are to ask other users for technical help, to solve questions.

    Cheers,
    Volker
    20" iMac(Intel), G4 MDD 2x867MHz, MBA 1.6/HDD, ACD 20", iPodTouch, Mac OS X (10.5.2), and one machine on 10.4.11
  • Volker Runkel Level 6 Level 6 (12,060 points)
    Currently Being Moderated
    Mar 16, 2008 2:46 PM (in response to iMacoo7)
    iMacoo,

    wrong again.
    Who says that the vast majority has problems? Do you know how many airs were sold? Do you have valid numbers of users w/ or w/o problems. Any 5 out of 10 based on what numbers? You are speculating without any, any base for your numbers at all. Judging by different sites on the internet, I have to admit that the earth doesn't exist anymore on account of viruses, nukes, terrorists. Are we using the same numbers then?

    Please, if you have facts, the show them here? Any reliable sources. I highly doubt.

    Sorry, you might need to get a real life.
    20" iMac(Intel), G4 MDD 2x867MHz, MBA 1.6/HDD, ACD 20", iPodTouch, Mac OS X (10.5.2), and one machine on 10.4.11
  • iMacoo7 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Mar 16, 2008 3:21 PM (in response to Volker Runkel)
    There are several forums that i am apart of you can start with your census and get back to me. If i were to sit here and go back and forth after this final point i would be just as childish and idiotic as your Snead and comedian antic remarks. The 5 out of 10 is based upon 35 - 40 of my colleges that all have purchased the device and 5 out of every 10 of my colleges have returned for a full refund or resorted to sending the unit back to Apple for a "heat sink failure".That is more than proof.
    Using other factual basis of an abundance of people that are having the same occurring problem is proof enough for me. I actually do have a life as your post count is higher than mine... We see who has a life and who does not.I own 2 companies and can sit back and surf the web all day if i choose as i graduated from doing "grunt work " at 22 years of age, so your simple minded responses of "viruses,nukes,terrorists" do have some sort of tangible relevence to the world but nothing to do with this post.
    iMac C2D big bodii, Mac OS X (10.4.10), IT Tech
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