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8300 Views 49 Replies Latest reply: Sep 16, 2008 5:46 AM by Martin Marconcini
Currently Being ModeratedMar 24, 2008 10:27 AM (in response to Martin Marconcini)I have to add that I did have Letterbox and Spamsieve as bundles, but have since then removed them and still have the same issue. So far, my Bundles folder is now Empty.
Sorry for missing that in the original message.MacBook Pro 15'' 2.0, Mac OS X (10.5.2), iPod Touch 8GB, Fast Trak Pro USB Audio IF, Guitar Rig 3 Audio IF
Currently Being ModeratedMar 24, 2008 12:36 PM (in response to Martin Marconcini)More follow up:
Under a new user, this doesn't happen.
I've moved my library/Mail to a safe location, and replaced it with a Time Machine copy from 15 days ago. It works fine there, doesn't hang. If I place my original back, it fails, so the problem lies within the library/Mail folder.
I'm investigating what could it be. :S
Any suggestions?MacBook Pro 15'' 2.0, Mac OS X (10.5.2), iPod Touch 8GB, Fast Trak Pro USB Audio IF, Guitar Rig 3 Audio IF
Currently Being ModeratedMar 24, 2008 3:49 PM (in response to Martin Marconcini)Well, after wasting an entire afternoon investigating this, here's what I found; I post here in case somebody experiences the same.
I Deleted my entire Mail (home/library/Mail) and even my com.apple.mail preference. So I started on a fresh Mail, recreated one of my accounts and empty as it was, I tried to drag something. It worked.
I started adding my stuff back, thinking that it could have been a problem with my preference. I recreated all my accounts back, reimported all the mails, moved 'em to their appropiate places, copied my rules, my smartfolders, etcétera.
It was working fine.
I reconfigured mail again (check interval, list fonts, etc.). And I re-added my signatures.
Somewhere in the middle of that, it *STARTED HANGING AGAIN!!!*
Oh my god. What was it?
No idea. So I decided to start again, and this time, test after EACH single step.
So I found out that it only happens when you have a signature. If I created a signature, dragging a picture to the mail icon, locked the program. If I force quit, remove signature and try again, it worked.
Ok, I though. My Signatures are broken. Let's just removed 'em and create them all over again.
No success. If you had a signature (even the default when you press + to add one) it fails.
I was about to continue living without signatures but I said: nah, this used to work before!
So I decided to restore all over again, step by step.
To make a long story short, I found out that if you have "PLAIN TEXT" (not default I think) AND a signature, it fails. If, having signatures, I use "Rich Text" by default it works.
After I found out that, I restored my Mail and preferences from time machine's archive, and modified Mail's setup to use Rich Text and it worked.
So I don't know if this is a common issue, if it's just a "my machine only" issue or what, but what I know is that if you have Use Plain Text and a signature, when you drag a picture to the mail's icon, it hangs.
Could somebody try this and confirm it?
Thanks.MacBook Pro 15'' 2.0, Mac OS X (10.5.2), iPod Touch 8GB, Fast Trak Pro USB Audio IF, Guitar Rig 3 Audio IF
Currently Being ModeratedMar 24, 2008 3:52 PM (in response to Martin Marconcini)It works, I've had the same problem for 2 weeks or so, but now you fixed it. Good work, man!!!iMac, Mac OS X (10.5.2)
Currently Being ModeratedMar 24, 2008 4:11 PM (in response to diarrhea)Glad to hear that you have had the same issue and this fixed it; unfortunely I'm sure that I didn't touch that preference in ages, so a couple of weeks ago, an update must have broken it.
I know this because Plain Text is one of the 1st things I set up (for Mailing lists that do not like Rich text). And I have had the same signatures for "ages". So this used to work but somehow now it doesn't.
I don't have much more time to investigate it further but somebody will come up with a better idea I suppose.
Currently Being ModeratedMar 26, 2008 2:40 AM (in response to Martin Marconcini)I think that I've found the problem. It could be related to the new Webkit. The new Webkit in Safari 3.1 breaks a few things with formatting within mail, for example, check this:
Now that I think of it, Apple released Safari 3.1 on March 18, 2008 which is possibly the moment this stopped working.
SInce mail uses WebKit in the Message View, this is probably the cause of it all. Regression bug anyone?
Currently Being ModeratedMar 26, 2008 3:45 AM (in response to Martin Marconcini)I have filed a radar bug: 5821304.
Let's just hope that we can see light in the subject.
Currently Being ModeratedMar 27, 2008 1:04 PM (in response to Martin Marconcini)Hey, I have the exact same problem. The workaround works but I still prefer plain text messages. Thanks for the diagnostic work.MBP2,33, Mac OS X (10.5.2)
Currently Being ModeratedMar 28, 2008 12:11 PM (in response to seed)That is exactly the problem. This bug has indeed come in the last two weeks and yes, you can drag files to the Mail Dock icon to attach them ONLY if you are sending HTML email (assuming you have a sig in your mail). As a business user, I of course have a signature, and also prefer Plain Text, as it causes less problems. So this bug, which has occurred after an update of something (Safari?) is a real pain.
I also like dragging multiple attachments to the Dock as the quickest way to set up a new mail.
Well done for figuring out what the issue is by trial and error (I couldn't figure it!). Now we need to get Apple to fix it. I will write a support note now and link to this thread.
Currently Being ModeratedMar 28, 2008 2:15 PM (in response to Martin Marconcini)I have exactly the same issue, using text mail (as a religion and signatures, and i am so much accustomed to drag attachments on the mail dock icon, that i happen to hang mail dozens of times a day, even knowing i should not drag (nooooooooooooo !).
I also noticed that going to mail.app finder's info panel and disabling mailWebPlungin.bundle solves the issue BUT then, of course, no picture is displayed anymore in mails. Which is bad too. i'll try your solution while waiting for apple to solve this (hoping it will be fast). thanks for investigating?macbookpro, Mac OS X (10.5)
Currently Being ModeratedApr 1, 2008 12:52 PM (in response to Martin Marconcini)I have the exact same problem. Thanks for the detective work. Unfortunately rich text does not work well with blackberries. The attachments get dropped if the message is sent as rich text. Updating permissions did not help.powermac g4, Mac OS X (10.4.6)
Currently Being ModeratedApr 1, 2008 1:05 PM (in response to Martin Marconcini)You're welcome to everybody.
I can confirm that this bug appeared with Webkit 3.1.
So the workarounds are:
a) Use Richtext (not an option if you use Blackberry or need plaintext)
b) Use Plaintext but remove the signatures (can be a Pain In the A** if you use different business accounts like me with odd disclaimers that are a "must").
c) Roll back to Safari 3.0* and either use it or use Camino/Opera/Firefox/Etc. Could be a problem if you rely on Safari stuff like Inquisitor, 1Password, etc.
d) Don't drag attachments to the dock icon… well.
Until then, we'll have to wait for a fix. I switched to RichText for the moment.
Currently Being ModeratedApr 2, 2008 8:08 AM (in response to Martin Marconcini)I investigated your Webkit theory and it does hold true, but it also works if I disable the ToDo plugin and keep Webkit functional. I can remember some early issues with ToDo's, but not specific info. Anybody got ideas? Perhaps the ToDo plugin did not get replaced/updated or the new Webkit broke it again.
Edit: I bounced into this thread with a link from another problem. Thought it was the same. I don't have hanging issues, but the ToDos seem to work fine without the Mail plugin selected in the Get Info window of Mail. However, if anybody has the hang issue, try disabling ToDo Plugin for mail and see what happens.
Message was edited by: Barney-15E1.8 SP G5/iMac G4 FP/MBP 2.33/PB G3 Pismo, Mac OS X (10.5.2), XLR8 G4 Upgrade for Pismo
Currently Being ModeratedApr 2, 2008 8:36 AM (in response to Barney-15E)Barney,
Have you tried this:
a) Put Plain Text in the preferences for Composing.
b) Add a signature (it doesn't matter if it's plaintext or not) and assign it to your accounts.
c) Make sure you installed Safari 3.1
d) Close Mail and reopen (not really necessary but just in case)
e) Drag anything (a picture will do) to the mail Icon.
Mail should hang with only Force Quit as an option to exit.