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373729 Views 703 Replies Latest reply: Sep 26, 2008 7:38 AM by Nubz N.
Currently Being ModeratedApr 9, 2008 6:14 AM (in response to rebooter)Welcome to the Forums!
Did you try Safe Boot? Start up your Mac while holding down the Shift key.
Also, try running the Apple Hardware Test by booting from Install DVD 1 (insert disc, reboot with the d key pressed).
Hope this helps...17" CD MBP, iPodTouch, Mac OS X (10.4.11), since the ][e
Currently Being ModeratedApr 9, 2008 9:22 AM (in response to neuroanatomist)Unfortunately, there was no luck with either suggestion. I can definitely hear the DVD running when I booted off of it, but the laptop display is still off.MacBook Pro, Mac OS X (10.5.2)
Currently Being ModeratedApr 9, 2008 9:28 AM (in response to rebooter)i have EXACTLY the same problem! I have a macbook pro with 20 cinema display, and i use it exactly as you do. Only difference is, i installed the firmware update, then closed the lid to the laptop, i didnt think any of it, i wanted the image on the cinema display, but then it turned completly black.
ive tried restoring the firmware, also did all the things rebooter did.. there is light in my keyboard when i press capslock, i can pres the eject key on the keypad and it still ejects the cd, i can turn the volume down and hear the sound of that... only thing i dont get it is the start up chime as rebooter get... my macbook pro is from october 2007 and has worked PERFECTLY since i bought it.
HELP!!! i have very important work on my harddrive, and i simply need to get it out!Macbook Pro, Mac OS X (10.5.2)
Currently Being ModeratedApr 10, 2008 4:15 AM (in response to dannirid)anyone experianced any similar problems as me and rebooter ??
i just delivered my mbp to the apple retailer i bought it, and it will take about a month to get it back, didnt have time to try anything else, since ive basicly tried EVERYTHING already
as i wrote, the screen is completly black, i can adjust the sound, the is NO start up chime, if i press CAPS LOCK it lights, and i can transfer files from it via firewire to my old macbook .. for me it sounds like the display is dead, but its very strange since it only happended after i upgraded the firmware, and mistakenly closed the lid in the process (as i wanted to view the screen on my cinema display instead).
Thank you for your reply.Macbook Pro, Mac OS X (10.5.2)
Currently Being ModeratedApr 10, 2008 4:46 AM (in response to rebooter)I'm having the same exact issue. My problems also began while installing the firmware upgrade. I tried shift-reboot to no avail. Unless someone posts a solution today, I'll be calling Apple Support tonight after work.Mac OS X (10.5.2)
Currently Being ModeratedApr 10, 2008 5:06 AM (in response to dhensley)oh okay, so im not the only one.. i called apple support, no help, told me to reset PVRAM, pmu etc, but didnt work. Then told me to bring it to the service shop. I also tried the firmware restore cd from apple, but didnt work ether. I brought it into the service this morning.. if its a problem that more people have, i wonder what you can do .. because the service place properly cannot fix it then ??Macbook Pro, Mac OS X (10.5.2)
Currently Being ModeratedApr 10, 2008 6:08 AM (in response to dannirid)I am hoping that we can somehow find a fix without having to take it in for repair. I'm going to be pretty frustrated if an Apple firmware update causes me to lose my computer for a month.Mac OS X (10.5.2)
Currently Being ModeratedApr 10, 2008 9:31 AM (in response to rebooter)Just found this on the support site:
In the unlikely case that your computer displays a black screen after starting up, you can restore your computer's firmware back to factory condition. Follow the directions here to restore your firmware.
Here's the link. The only problem is, you must create the restore cd on another Mac. My second computer is a PC. Does anyone know how I can work around this issue?
http://docs.info.apple.com/article.html?artnum=303469Mac OS X (10.5.2)
Currently Being ModeratedApr 10, 2008 10:41 AM (in response to dhensley)I'm in the same boat. Only PC's around. One curious thing is that I didn't install the firmware, unless it was installed automatically without any notification. If that's the case, I'm going to have to turn off Software Updater in the future.
I'm hesitant to try to install a firmware fix, when I'm not sure that's the issue. It sure sounds like the issue, but I don't want to make things worse than they are.MacBook Pro, Mac OS X (10.5.2)
Currently Being ModeratedApr 10, 2008 10:47 AM (in response to rebooter)i have a macbook too, and i tried to do what apple suggested, but it just loads on the cd and the screen i still black ...Macbook Pro, Mac OS X (10.5.2)
Currently Being ModeratedApr 10, 2008 4:48 PM (in response to rebooter)I'm another in the same situation. I use a 30" external and did the update with the lid closed. Now I just get a blank screen, both internal and external. The firmware restore CD did not help - it never finished and there was no reboot. With no screen I can't tell why it failed.
If you find a solution, please let everyone here know.
JimMacBook Pro 15, Mac OS X (10.5.2)
Currently Being ModeratedApr 11, 2008 12:59 AM (in response to jwdanie)the solution, for me, was to send it to apple and tell them to fix it, as i tried everything humanly possible.. if u have a firewall cable, you can backup your work before you turn it in... i have no more ideas about solving the issue, as i tried everything.. now i must wait almost 4 weeks to get my dear dear macbook pro back.. i am NEVER installing software updates before reading what other people experiance.. i learned my lessonMacbook Pro, Mac OS X (10.5.2)
Currently Being ModeratedApr 12, 2008 12:46 AM (in response to rebooter)Hi,
It's my first post....
I have the same problema..after upgrading the efi firmware (lid closed and external monitor) black screen and no video signal at all. I started another mac (my home imac 24) with the hardrive of the macbook pro and I saved all information..the hard disk is ok...i hear the sound of the keys etc..but no fix..if someone has some solution please post it!
Thank you in advance
ToniMAcbook Pro 2,4 -Imac 24 2,8, Mac OS X (10.5.2)
Currently Being ModeratedApr 12, 2008 3:00 AM (in response to rebooter)I am having a similar problem with my macbook pro:
when it has been is sleep mode for a while, I cannot get the
screen to come back on without restarting the machine.
Everything else seems to function – caps lock, button lights
etc. but not the screen.
Thanks in advance if anyone can give me a solution.
Andrew.macbook pro 15" 2.4, Mac OS X (10.5.2)