Skip navigation
This discussion is archived

safari wont work

3101 Views 22 Replies Latest reply: Jun 8, 2008 5:22 PM by DarkroomMTL RSS
1 2 Previous Next
ViShotta Calculating status...
Currently Being Moderated
Apr 25, 2008 1:50 PM
if i open safari it will load and the mouse will have the spinning thing on it and then it shutsdown this is the problem report i get
  • littleshoulders Level 6 Level 6 (9,515 points)
    Currently Being Moderated
    Apr 25, 2008 3:42 PM (in response to ViShotta)
    Hi ViShotta,

    First of all, Welcome to the  Discussion forums!

    It is most helpful if you would go to the sidebar at right->->and click on My Settings and fill in your computer specs such as OS version and your model of Mac computer along with amount of RAM installed and size of Hard Drive.

    That said, it may be important in troubleshooting your problem with Safari if you know the version you are using to post back and let us know. Since you can't open it the only way to tell is to select its application icon in your Applications folder and clicking once to highlight it and then either going to File Menu>Get Info or using the keyboard command "command key + i key". A pane will open with the info for Safari and its version.

    In the meantime one thing you can try is to quit Safari and then navigate to your Home Folder/Library/Preferences/com.apple.Safari.plist and drag it to the desktop. Try launching Safari again. If it launches you may need to reset Safari's preferences that you have previously set. If it still will not open you can re-drag the .plist file to the Preferences folder and then troubleshoot more from there.

    post back with any questions or comments,

    littleshoulders
    iMac 350 Indigo Slot Loading G3, OS 10.3.9 / 9.2.1 / 640 MB RAM
  • Kr3st Level 1 Level 1 (0 points)
    Currently Being Moderated
    Apr 25, 2008 5:04 PM (in response to ViShotta)
    I'm having the same problem, I just opened my box for my mac mini set everything up... Went on safari it worked fine, then i went to install some updates from apple, as its trying to install it says it cant validate the package from apple, it makes me restart so i did then i tried to get on safari and it gives me one bounce thats it... nothing else. i also dont have a com.apple.safari.plist
    Mac Mini, Mac OS X (10.5.2), 1GB Ram
  • Kr3st Level 1 Level 1 (0 points)
    Currently Being Moderated
    Apr 25, 2008 5:10 PM (in response to ViShotta)
    Not only wont it instal safari updates now but its not installing any updates.

    The Installer could not validate the contents of the 'LeopardGraphicsUpdate1.0' package. Contact the software manufacture for assistance.

    Thats the same error i got for the safari update and others as well... whats going on?
    Mac Mini, Mac OS X (10.5.2), 1GB Ram
  • Daniel Epstein Level 1 Level 1 (5 points)
    Currently Being Moderated
    Apr 25, 2008 6:25 PM (in response to ViShotta)
    I have a similar problem with my G4 Powerbook Which began when I ran the Safari 3.1.1 update. It actually prevented most of my programs from opening up after the computer restarted. I rebooted the computer from the CD with the install disk and fixed the permissions which solved the problem for everything but Safari which still doesn't work. I downloaded the new Safari again and tried to install it but the Installer doesn't run. So far I haven't gotten Safari to work so I am using another browser (Firefox) to send this message. I have had similar troubles with recent upgrades like recent Quicktime Update with this computer.
    Powerbook G4 1.5G 1GB Ram, Mac OS X (10.4.11)
  • Rich Rydalch Level 2 Level 2 (290 points)
    Currently Being Moderated
    Apr 25, 2008 10:59 PM (in response to ViShotta)
    I just updated Safari and have the same result.
    Safari makes one bounce and not go.
    Same result when I downloaded and tried to install.
    The installer will not run
    Interesting that several of us have had the same problem with the most recent update.
    PPC PowerBook, Mac OS X (10.4.11)
  • Kr3st Level 1 Level 1 (0 points)
    Currently Being Moderated
    Apr 26, 2008 8:56 AM (in response to ViShotta)
    Still no answer for us? No help? Nothing?
    MacbookPro, Mac OS X (10.5.2), 4GB Ram
  • Matthew Rosen Level 1 Level 1 (0 points)
    Currently Being Moderated
    Apr 26, 2008 9:12 AM (in response to Rich Rydalch)
    Ditto.
    PM G5 Dual Core, Mac OS X (10.5.2)
  • donna c Calculating status...
    Currently Being Moderated
    Apr 26, 2008 11:03 AM (in response to littleshoulders)
    I am having the same problem - one bounce and nothing else -safari will not open. HELP
    mac mini, Mac OS X (10.5)
  • coldengray78 Calculating status...
    Currently Being Moderated
    Apr 26, 2008 12:20 PM (in response to ViShotta)
    Same deal here - the most recent safari update is crashing my computer every time I open up safari. brutal.
    powerbook G4 15 inch, Mac OS X (10.5.2)
  • littleshoulders Level 6 Level 6 (9,515 points)
    Currently Being Moderated
    Apr 26, 2008 4:39 PM (in response to donna c)
    donna c,

    First of all, Welcome to the  Discussion Forums!

    It is almost always preferable to start a new topic with your issue by going back to this forums topics list page and then (when logged into Discussions) look for the link at the top of the topics list "Post a new topic".

    Sorry, I am not trying to brush off your request for help, but what happens is, topics can become very confused by others troubleshooting and sometimes it is unrelated to the original posters problem even if it seems similar or the same.

    In the meantime have you tried Repairing Permissions using Disk Utility in your Applications folder>Utilities and see if it makes any difference? Additionally have you tried trashing the .plist file for Safari as advise to the original poster in my reply above?

    Sorry you and the above posters are having this issue, but many times it is a matter of third party software conflicts or something unique to a users system such as font conflicts or some other reason such as directory damage that needs repairing.

    littleshoulders
    iMac 350 Indigo Slot Loading G3, OS 10.3.9 / 9.2.1 / 640 MB RAM
  • Frustrated02 Calculating status...
    Currently Being Moderated
    Apr 28, 2008 8:33 PM (in response to ViShotta)
    I am having the same problems also. Does anyone know if apple is aware of these problems?
  • btown Calculating status...
    Currently Being Moderated
    Apr 29, 2008 8:57 AM (in response to ViShotta)
    How do I access Safari? I have been working on this for hours, truly and really.
    imac G5, Mac OS X (10.3.x)
  • cruxflux Calculating status...
    Currently Being Moderated
    May 3, 2008 12:46 PM (in response to ViShotta)
    Seems to be a lot of us!

    Disk Utility even won't repair permissions anymore!
    Mac OS X (10.5.2)
1 2 Previous Next

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.