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A volume failed to mount/Operation cannot be completed

6411 Views 4 Replies Latest reply: Jun 2, 2008 10:57 PM by markwford RSS
First MacBook Calculating status...
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Mar 5, 2008 4:14 PM
We bought a MacBook on the weekend. Our Apple concierge insisted that we can keep our music, videos and photos on our Windows XP desktop and "share" the files on the Mac--in other words, we can pull down what we need to edit or save on the Mac as need be.

We've set up the shared directories on the Windows machine, renamed the Workgroup to match the Mac and disabled the firewall. We've "connected to server" using Finder and can see the two shared directories we've set up.

But when I click on either one of them, I get an error message: "A volume failed to mount. The volume "Mac" could not be mounted."

After some time of being on the network, I see a Shared directory in Finder with my PC. If I click on the icon, the title bar says: "Connected as: Guest". The window displays the same two directories as above but when I click on one or the other I get an error message: "The operation cannot be completed because the original item for "Mac" cannot be found."

I've called Apple technical support and the agent's response was: I don't think you can do that. Just copy your files to the Mac using DVDs.

Any ideas? We don't want to have to transfer a lifetime of photos, video and music to our laptop--we want to use the XP desktop as our hub.
MacBook, Mac OS X (10.5.2)
  • reallynewtomac Calculating status...
    Hi I am having the same issue.
    Shares on the Windows machine set up correctly and test via other windows.
    I see the shares in Finder but when I select them I get the same error.
    Mac Mini, Mac OS X (10.5.2)
  • BocaBoy Level 1 Level 1 (25 points)
    Hmmm, me too. I can connect to my C: drive, even C$, but when I try to connect with to a USB drive mapped as E:, I get the same "Volume Failed to Mount" error, regardless of the share I try and access.
    Mini and Macbook, Mac OS X (10.5.2), Blackbook
  • themacdoctor Calculating status...
    I've had a similar issue with my MBP for about a week. I have an external drive connected to my old PBG4 667 that I was able to access as well as other folders on the Mac. For some reason, I suddenly can still "see" the computer if I click on the shares in my Finder window which all appear as they should, but I get this same error when I click on one of the items that the original cannot be found. I've disconnected and even selected the items I wished to mount again to still receive the same error.

    I can click "Share Screen" and take total control of the PBG4 as was before, but I can no longer mount any of the items shared on my MBP. Any ideas would be appreciated.
    MacBook Pro 2.16GHz, 3GB, 120GB, Mac OS X (10.5.2)
  • markwford Calculating status...
    I'm having the same trouble. From an Intel Mac Mini running 10.5.3 I've been able to access smb shares fine on an old PC running XP pro. These are shared volumes on external drives on the PC. I can still access them fine from an old PowerBook G4 running 10.5.3, but while I can see computers on the network, if I try to connect to a share on the computer I get the message "the operation cannot be completed because the original item for <share name> cannot be found". If I try to mount it via a shortcut, I get the message "A volume failed to mount. The volume <share name> could not be mounted.
    In the console, I'm seeing things like:
    6/2/08 10:45:01 PM com.apple.coreservicesd[58] NOTE: Using non-mach-based version of client -> server communication, via direct function calls.
    but I don't know if that has anything to do with this or not.
    Has anyone heard of a fix for this?
    Thanks,
    Mark
    Mac Mini, Mac OS X (10.5.3)

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