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14224 Views 126 Replies Latest reply: Nov 22, 2008 8:30 AM by BPinMich
Currently Being ModeratedJun 7, 2008 12:15 PM (in response to drofjustice)Update - nearly 24 hours and still working like a charm.
I would suggest:
1) If you're in the crashing stage, erase the TC - yes ERASE, just do it - reset, and start from scratch.
2) Starting from scratch, hook up the TC via ethernet for the first backup (which is SO MUCH FASTER anyway).
3) Don't start backing up until you have all your network settings working well and aren't going to mess with them (printers working, internet, file sharing, everything).
Yes, erasing is sad, but having everything working is really nice!
I hope everyone gets things fixed. Good luck.iMac, Mac OS X (10.5.2), 500G Time Capsule; Dell PC w/wireless; Comcast cable modem/ wireless router; Acer tablet; Palm TX
Currently Being ModeratedJun 15, 2008 8:00 PM (in response to gmuller)Well hey I thought I was the only one, but let me share something interesting here. I too have the grey curtain that descends on my screen and the funny message in white letters in seven languages. I have not backed up my computer since the last week of April. Do you when this started to happen? When I installed the update of Time Capsule on my MBP. So...
THE UPDATE FROM MAY 1st IS THE CAUSE OF MY COMPUTER CRASHING!!!!
I was praying that it would be fixed in the update that came yesterday, Saturday, June 14, but sure enough when I turned time machine back on (I haven't turned it on since the grey curtain mystery started) it crashed again.
MY TIME CAPSULE IS NOW USELESS UNTIL APPLE FIXES THIS PROBLEM.
My father bought one too, and I am sorry that I was the one who recommended it because it did work for a while, but after that update on May 1st IT IS A DOORSTOPMacBook Pro Intel CoreDuo 2.2GHz 15.4" 4GB RAM, Mac OS X (10.5.1)
Currently Being ModeratedJun 16, 2008 12:00 AM (in response to macsammy)Welcome to the club !
Just to eliminate some possibilities, what versions are you crashing with ?
eg: we have Airport Utility 5.3.1 + Time Capsule 7.3.X (I'd substitute the X, but not keen to resurrect our TC from doorstop status, just yet - but IIRC it's 7.3.1) + + Time Machine 1.0 +OSX 10.5.2 (we've downloaded 10.5.3, but have held-back from installing it, 'til we hear people are OK with it) !! ???24" Alu iMac / HiRes17" MBP + 'Air / PPC G4 desk + laptop / unplugged 1Tb TC /, Mac OS X (10.5.2), / 'G4s use 10.4.0 and OS8.6 + OS9.2 for legacy stuff
Currently Being ModeratedJun 16, 2008 7:11 AM (in response to Christopher John Hunter)I have installed the latest OS 10.5.3 update, Airport Utility 5.3.2 update, installed 6-14-08 and Time Machine 1.0 installed 2-188-08. Who knows which one is buggy. Maybe using these updates together is like an unstable chemical reaction. OS 10.5.3 seems to work just fine, I just can't use it with TC. I tried it again and within seconds of attempting to back up the grey curtain closed.MacBook Pro Intel CoreDuo 2.2GHz 15.4" 4GB RAM, Mac OS X (10.5.1)
Currently Being ModeratedJun 16, 2008 10:28 AM (in response to macsammy)thanks for that ... it's worrying (ie: Apple are usually better than this - 'though I do recall that they took a good while to sort-out their DVD player, after it first appeared with OS8.6), and perplexing (ie: not everyone seems to be having a problem - maybe it's just us, maybe we have peculiar set-ups, maybe we're missing a trick, maybe we're just stupid) ... on balance, I think I'll continue to hold-back & use the TC as a doorstop ... am very tempted to buy a Drobo, to mitigate our risks, in the meantime (& after, maybe) ...24" Alu iMac / HiRes17" MBP + 'Air / PPC G4 desk + laptop / unplugged 1Tb TC /, Mac OS X (10.5.2), / 'G4s use 10.4.0 and OS8.6 + OS9.2 for legacy stuff
Currently Being ModeratedJun 16, 2008 12:20 PM (in response to speck22)So much for the myth that everything Apple makes "just works". They've had problems with so many of their products, yet still spread the fantasy that with a Mac there are never any problems.
This probably won't get posted.MacBook, Mac OS X (10.5.3)
Currently Being ModeratedJun 16, 2008 12:54 PM (in response to urodoc)well, it did (get posted) ... and, while we may be critical, here, it's all relative, it's on a different plane ... ie: I use other systems (eg: Windows) every day, at work, and ... well, they're so far off, it would be pointless being critical ... so, please don't misconstrue !24" Alu iMac / HiRes17" MBP + 'Air / PPC G4 desk + laptop / unplugged 1Tb TC /, Mac OS X (10.5.2), / 'G4s use 10.4.0 and OS8.6 + OS9.2 for legacy stuff
Currently Being ModeratedJul 2, 2008 9:23 AM (in response to gmuller)Yesterday's upgrade of the Tiume Capsule to firmware version 7.3.2 appears to have fixed my problems.
Since my first post, I have run the gamut of symptoms, ranging from kernel panics to system hangs to inability to mount the sparse bundle file. I tried fixing or erasing the sparse bundle files innumerable times. Whereas only one of my computers had problems at first, in the end I was unable to backup to the Time Capsule from any of my machines.
After installing firmware version 7.3.2, my backups started working again, without doing anything to the sparse bundle files, without replacing my Ethernet cables, without installing anything else on my system, without completely erasing my Time Capsule - i.e. without any of the other "fixes" suggested in this thread.Mac OS X (10.5.3)
Currently Being ModeratedJul 4, 2008 2:22 AM (in response to gmuller)I was having exactly the same problems with my brand new Time Capsule. I'd get the grey curtain kernel panic. I called AppleCare today and talked to someone named Gil and I did my first backup without a crash. Here's what we did:
We opened the Airport Utility. Double-clicked the Time Capsule and another window opened. Clicked "Disks" and chose "Erase." Then we checked the names. There are three "names" used with Time Capsule - the Time Capsule Name, the network name, and the disk name - and they can't be the same. Two of mine were.
Time Capsule Name is under Airport: Time Capsule, network name is under Airport: Wireless and the disk name is under Disks. These are all located in the window that appears when you double-click the Time Capsule in the Airport Utility. Make sure to name these three items something different from each other.
This worked for me, so far. I am going to add a larger Firewire disk to my next backup and we'll see how that goes.
I hope this helps some of you!MacMini Intel Duo, Mac OS X (10.5.2), 2 Intel MacMinis, one iMac G5, 2 Apple TVs, 2 Apple Extremes, countless iPods
Currently Being ModeratedJul 7, 2008 6:21 AM (in response to Philip Keller)Might I ask if you got your 7.3.2 firmware update by just checking for updates on the Airport Utility header ? I have been pressing it forever with communication error, try again, for my pains.
seemed promising, but just opened into an article on Airport Utility 5.3.1. Odd or what!?
The good news is that my Time machine and my computer generally performing without a hitch, Backups and internet connection proceeding smoothly, which is more than can be said for some of those who have downloaded this firmware update.
What worries me is that it may prove important in the long term and it would be better to have it on board.
I wish TC would behave itself whenever there is any update, I'm beginning to think I would have saved myself a lot of grief with a regular External HD for backup, I went through the "Curtain of Death experience with 10.5.3. I didn't realise that 10.5.4 had a sting in the tail re firmware 7.3.2.
I'm glad 7.3.2 turned out so well for you!iMac, Mac OS X (10.5.4), Old PC user , I love my Mac minus the Time Capsule, still...
Currently Being ModeratedJul 7, 2008 8:03 AM (in response to gmuller)Add me to the list of not-so-happy TC customers. I got mine last week. I had my eye on it for a while, and my wireless router crapped out, so it looked like the perfect time to do it, I went for the 500GB. The setup was easy, the first backup on one of my MBPs was slow but steady. On my wife's MBP on the other hand it simply did not happen, I even got the gray curtain once. It would backup up to 38GB out of 44 and the crash.
So I ended up taking it back and getting a 750GB WD usb drive and a wireless router (regular G), and ended up saving about $120.Ti PB 867, Mac OS X (10.4.10)
Currently Being ModeratedJul 25, 2008 3:56 AM (in response to Esteban Ley)Hi,
I just collected 2 units of 1TB TIme CApsule, and have the following problem.
a) any massive data transfer via 802.11n to the internal disk will crash the time capsule. It will cease to respond to ping, and wireless will stop working
b) how ever, other machines connected via the ethernet port can still talk to each other.
c) My time capsule is configured as a BRIDGE mode.
d) If I copy the same amount of data via 802.11N to another server, and use the TIME CApsule as a wireless AP, no problem.
Look like, excessive read/write to the internal HDD, is causing some heat build up, and crash the onboard computer.
Anyone else have the saem probem?macbook pro, Mac OS X (10.5.4), mac
Currently Being ModeratedAug 19, 2008 2:09 PM (in response to vonborge)I'm having computer crashing problems too. I have reinstalled leopard onto my computer. It was a fairly easy problem, and it worked on my imac. however I did it on my macbook and it did not. If you try reinstalling leopard, it should work. I'm going to do it again on my laptop, but don't forget to dowload all updates after.macbook, Mac OS X (10.5.4)