5 Replies Latest reply: Jun 28, 2008 10:35 AM by shihchiun
shihchiun Level 1 Level 1 (0 points)
My screen now looks like this: http://www.flickr.com/photos/dennishwang/2613139619/

Do I need a new display?

It seems to be a hardware issue somewhere between the GPU and the screen. My external display looks fine, and if I take a screenshot of the affected screen it also looks fine.

MacBook Pro 15", Mac OS X (10.5.3)
  • 1. Re: Faulty screen?
    Tal-Ormanda Level 1 Level 1 (10 points)
    Contact apple support and you can even direct them to the screenshot you posted here so they can look at it. This might need to get fixed.
  • 2. Re: Faulty screen?
    akadingbat Level 1 Level 1 (0 points)
    Hi There, wondering how you got on because my partners 17" MacBook Pro has just done the same thing?
  • 3. Re: Faulty screen?
    shihchiun Level 1 Level 1 (0 points)
    I came to the conclusion that it is likely the data cable running from the logic board to the display via another forum. At least I hope so, because I don't have $1000 for a new screen. I've ordered a replacement and I'm going to try that...

    My machine is of course out of warranty, and I neglected to purchase AppleCare. I was under the impression that Apple computers were supposed to be reliable and of higher quality than the competition, but I'm not bitter...

    Anyway, I'll update once I've received the new cable.
  • 4. Re: Faulty screen?
    akadingbat Level 1 Level 1 (0 points)
    I think that there may be something more going on as I took a screen shot of my partner's screen which looked exactly like yours but when I emailed it to my machine it downloaded as clear as can be. We are going to back track and see if one of the software updates corrupted something. Do you run parallels on your machine as that is giving some people screen problems.
  • 5. Re: Faulty screen?
    shihchiun Level 1 Level 1 (0 points)
    Right - it seems to be a hardware problem between the graphics card and the screen. The image I posted is a picture of the screen. If I take a screenshot and look at it using my external monitor, it looks fine. I don't think this is a software issue - it happens at all times, whether I am starting my machine, in OS X, or even in Vista. I could be wrong, of course...

    I'm not running Parallels, but I do use VMware Fusion. Also, I just installed Vista via Boot Camp the morning before this happened. I don't believe they're related, but who knows.

    I don't believe I mentioned this, but I was using the MBP, and its monitor was fine. I then shut it down and closed the lid. When I started it back up, the screen was displaying this issue. It seems to me that perhaps the cable was already damaged or loose; that final movement killed it.