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<font color="blue">Accessing iTunes Store</font>

29888 Views 204 Replies Latest reply: Jul 12, 2008 9:02 AM by 56DCT56 RSS
  • William Beem Level 1 Level 1 (20 points)
    Right-click only gives me the option to Eject. That's because my phone is a **** brick right now and the installation never completed!
    iMac 24", MacBook Pro 15", iPhone, iPod 60GB, Nano., Mac OS X (10.4.10)
  • Boberino Level 1 Level 1 (30 points)
    Currently Being Moderated
    Jul 11, 2008 7:10 AM (in response to GaryFL1)
    No. It isn't. I keep getting error code -9838.

    Anyone elese getting that?
    Quad-Core Intel Xeon with 2 - 3 GHz Processors (Mac Pro), Mac OS X (10.5.2), 4gb RAM
  • garazon Calculating status...
    Currently Being Moderated
    Jul 11, 2008 7:10 AM (in response to brett24)
    2 hours here waiting and I am just getting the sync now,
    Windows XP
  • Douglas Kamerow Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 11, 2008 7:11 AM (in response to GaryFL1)
    Mine too, finally unstuck from iTunes store ****. Seems to be wrapping up (but I've said this before)...we'll see
  • AARod Calculating status...
    Currently Being Moderated
    Jul 11, 2008 7:12 AM (in response to lappygirl)
    JUST WORKED! Thanks man.
  • AymR Calculating status...
    Currently Being Moderated
    Jul 11, 2008 7:12 AM (in response to lappygirl)
    You and Ashley ROCK! After waiting for 45 minutes (and missing a meeting at work ) this method worked in less than a minute. I got the error message about 10 times, then it connected and seems to be finishing now.

    Gotta get to work now. THANKS!
    Amy
    Powerbook G4, Mac OS X (10.4.10), iPhone; iPod G3
  • Tim Yates Level 2 Level 2 (175 points)
    I disconnect from itunes, completely turned off my iPhone. Turned mu iphone back on and reconnected to itunes, the setup finished and everything is now right in the world.

    YMMV
    15" MBP, 2.16 CoreDuo, 2GB, Mac OS X (10.5.2), iPhone 8GB 1.1.4
  • JeremyApp Calculating status...
    Currently Being Moderated
    Jul 11, 2008 7:13 AM (in response to garazon)
    Hey,

    Am i the lucky one, or is it working for everyone now? I was getting the unknown error message until just now, and it seems I've activated my phone. Try it again, if you haven't already.
    MacBook Pro 2.2Ghz, Mac OS X (10.5.4)
  • James Brickley Level 1 Level 1 (75 points)
    Ok, managed to download the update two hours ago. It updated the phone and rebooted it, it then failed to re-activate the phone because the Apple Store server used for activations freaked out. It timed out several times. Then I received an unexpected error for a while. I disconnected the bricked phone and re-plugged it multiple times.

    Finally Apple appears to have repaired/rebooted their servers and it finally connected and activated my first gen iPhone with 2.0 firmware! Now it's syncing my data back.

    If you are encountering timeouts or unexpected errors after firmware upgrade and first time Apple Store connection, the problem is the phone cannot re-activate itself because the servers slow or down. This leaves you with an iPhone that shows a USB cable pointing to iTunes and can only make emergency calls (911 only). Keep retrying you will eventually connect and the activation only takes a few seconds. Once activated the phone will do a full sync to restore your data.

    I regret trying to upgrade today with all the 3G activations going on. Try to wait a couple of days and it should get much more reliable. Apple and AT&T servers are obviously overloaded by so many users trying to activate. Same thing happened with the 1st gen iPhone but it's even more popular now!
    1st Gen iPhone, Mac OS X (10.5.4), Firmware 2.0 update
  • William Beem Level 1 Level 1 (20 points)
    Currently Being Moderated
    Jul 11, 2008 7:14 AM (in response to Boberino)
    Yeah, I get it. Apparently we were in a queue and now we're not. We can't get back in until everyone else in the queue gets their phone synced up to iTunes Store.

    Unbelievably stupid, Apple.
    iMac 24", MacBook Pro 15", iPhone, iPod 60GB, Nano., Mac OS X (10.4.10)
  • eBayfreak Calculating status...
    Currently Being Moderated
    Jul 11, 2008 7:14 AM (in response to GaryFL1)
    CRAP... I went from "accessing iTunes store" to "We could not complete your iTunes Store request. The network connection was reset."

    excellent...
    Power Mac G5, Mac OS X (10.4.8), Dual G5 2.7GHz, 4.5GB RAM, two 400GB HDD, two Samsung LCDs
  • Randy Sullivan Calculating status...
    The update to 2.0 is complete after your backup sync has completed and iTunes then remains stagnant on "Accessing iTunes Store..." Only getting 911 to call. What do I do HELP!!!
    15 in Intel, Mac OS X (10.5.4)
  • Chonjae Calculating status...
    I bet we wouldn't have this problem if we bought a new iPhone
    Mac Pro, Mac OS X (10.5.4)
  • voodoogmr Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 11, 2008 7:16 AM (in response to Ran007)
    Picked up my new 3G iPhone this morning. None of the phones could be activated at the AT&T store. The problem was at all the local stores. So, the manager told all the employees to just give everyone their phones and let us leave with them unactivated and to just activate them ourselves at home.

    So, I'm sitting here with a new 16GB iPhone 3G and patiently waiting to actually use it. I had to move mountains to get my wife to agree to let me switch to AT&T for this thing, so I really hope it works. I'd hate to give her any more reasons to laugh at me
    24" iMac Core 2 Duo, 2.33GHz, Mac OS X (10.4.9), 2GB RAM, NVIDIA 7600GT w/ 256VRAM, 750GB HDD
  • lappygirl Level 1 Level 1 (90 points)
    Currently Being Moderated
    Jul 11, 2008 7:16 AM (in response to AymR)
    I know! Great isn't it! I keep posting the solution, but no one seems to be reading it! Right below my posts, they ask how to get passed the "Accessing iTunes!"

    For Randy Sullivan , check my post a few back in this thread!
    HP Pavilion, Windows XP, I love my iPhone!
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