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29802 Views 204 Replies Latest reply: Jul 12, 2008 9:02 AM by 56DCT56
Currently Being ModeratedJul 11, 2008 12:02 PM (in response to Certified)Lappygirl is right I hope you all realize. Just click back and forth from Music to iPhone quickly... Don't wait for the message to show up to click "OK"... just keep clicking and it will eventually start working. My misconception was that I had to wait for the error message, but once I started clicking back and forth it worked...HP Pavilion dv6700t, Windows Vista
Currently Being ModeratedJul 11, 2008 12:05 PM (in response to ang.a.loo)And there was much rejoicing.
Finally, after 5 1/2 hours, my reactivation went through.
Restoring music and videos right now. Let's hope that works.
Tried clicking back and forth for a while and gave up on that. Just kept hitting OK/Music/iPhones after the timeout error.
Good luck to everyone.
Currently Being ModeratedJul 11, 2008 12:07 PM (in response to Certified)ahhhhh OMG I FINALLY GOT THRU!!!!
IT SAYS SYNCIN IN PROGRESS
WAITING FOR ACTIVATION
THIS MAY TAKE SOME TIME!!
AFTER 3 HOURS I FINALLY LUCKED OUT!Dell Inspiron 1710, Windows Vista
Currently Being ModeratedJul 11, 2008 12:07 PM (in response to Certified)I finally got past the initial "Accessing iTunes Store" phase after about 3 hours of clicking backing and forth as others have suggested. Now, however, my phone is activated but seems to be hanging on the "Restore in Progress" phase in which it trys to restore the iPhone from the backup in iTunes. It's been doing this for an hour already. Anybody else at the same place I am? How long is it taking?
LenVarious, Mac OS X (10.4.10)
Currently Being ModeratedJul 11, 2008 12:14 PM (in response to ang.a.loo)Worked for me too, thanks for the tip! Just kept hitting M, then I over and over for maybe 5 min.MBP, Mac OS X (10.5.4), Kids: Mini, Wife: MB
Currently Being ModeratedJul 11, 2008 12:17 PM (in response to ang.a.loo)I just did the click back and forth thing by using 'm' (music) and 'i' (iphone) and was able to get through after about 2-3 minutes. I guess the trick is to not wait around for the error message. Good luck everyone!Mhack Pro (Quad Core 3.6Ghz), Mac OS X (10.5.4), 8GB DDR2 1000MHz, 8800GTX 768MB
Currently Being ModeratedJul 11, 2008 12:17 PM (in response to EEMidwest)
Please spare us your Third-World-Starving-People rhetoric. We live in a developed nation where....
Yes we do - and we should thank our lucky stars we don't suffer like some - and grow up and deal with a couple of hours delay without throwing our toys out of the pram like little spoilt children.
Look at the big picture - how often do Apple screw up?? Very rarely - so why not cut them some slack?Powerbook G4, Mac OS X (10.5.1), iPhone
Currently Being ModeratedJul 11, 2008 12:29 PM (in response to Certified)Well I want to add the 2 cents worth for iTouch owners
I have bought the Jan 08 update - 20 and then had to have an exchange and realize all replaced iTouch have the Jan 08 software. So thanks for nothing but then now I want to get the 2.0 software and am happy it is $10.
However, I can not get into iTunes to upgrade, i have 7.7 since yesterday when New Zeland went online and I have downloaded all the FREE apps - I just need the software and where is it - the website lets me link to get it but NO it does not work in iTunes - the link to download 7.7 is gone and I hope that the iTouch owners out there are NOT forgotten about --
This is a disgrace to APPLE they knew this demand would be here and if they could not handle it they should have released the 2.0 software a week prior then the phones. This is a real disappointment. Thank fully I have not switched to an iPhone just yet. Maybe someday this demand will be actually prepared for since 6 months seems insufficient to prepare.Dell INSPIRION E1505, Windows XP, 2 GB ram, WIN XP SP3
Currently Being ModeratedJul 11, 2008 12:32 PM (in response to Certified)I started this process at 10am Eastern - Like many of you I have spent my day bouncing back and forth and trying the suggestions posted here. It's 3:30 now. After 5 and a half hours, my iPhone (aka all day paperweight)
Thanks to those who confirmed I wasn't alone.. and to those who offered helpful suggestions. The one that seemed to work was the one about not waiting for the error to come up. Or perhaps the servers came back up.
I hope that everyone gets through soon. I agree - I wonder how much productivity was affected today. I know mine was completely shot.
Currently Being ModeratedJul 11, 2008 12:41 PM (in response to Certified)I started the update this morning around 8am est.The update was taking a long time,which it stated it would.The update appeared to be working fine and I did see where the install was backing-up files etc.I returned and the iphone display showed a cd with iTunes and usb cable below with arrow pointing up on the screen and emergency calls only.I have a 7 month old daughter,so I have/had lots of pictures.Ive tried to keep up with what everyone is recommending etc.What would be my next step? I have tried calling,resetting,iTunes(same message).What a pain. Thanks
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Currently Being ModeratedJul 11, 2008 1:01 PM (in response to trickstar)TRY NOW....I just got through.macbook Pro core 2 duo, Power Mac G5 tower, Mac OS X (10.5.2), 3 gig ram (Macbook Pro), 2 gig ram (tower)
Currently Being ModeratedJul 11, 2008 3:15 PM (in response to mr_incredible)Yes, in fact, iTunes does.
When you start the upgrade, it backs up your phone. When the upgrade is finished, it does another sync and asks you if you want to restore your phone.
The upgrade and the -4 error are separate. My 1G phone is upgraded (although it took some time to get through the -9838 error this morning), all my music and video was restored (it took about 20 minutes to complete apart the upgrade), and I have downloaded apps from the app store using my iPhone, but iTunes is still not working when I plug the phone in.Mac Pro, Mac OS X (10.5.4)
Currently Being ModeratedJul 11, 2008 3:44 PM (in response to claycle)The whole thing is just stupid. I tried to update, my phone backed up, then locked up. Then out of nowhere it connected and reloaded the 1.1.4 version, contacts but no music!
This is just some stupid stuff we see when companies don't anticipate this kind of response.Other OS, IPhone
Currently Being ModeratedJul 11, 2008 3:47 PM (in response to Certified)I started this process at 13;42 lol and it finally finished about 7pm ... However if it has installed new programmes you can also access application and install them directly from your phone.
However man this is the worse I HAVE LEARNED a less i will never buy one of these products on day of release i will now wait a few weeks for them most likely a month and wait for the product glitches to be ironed out.I Mac 24inch, Mac OS X (10.5.4)