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Dead Pixels on New iPhone 3G

9268 Views 54 Replies Latest reply: Jul 26, 2008 6:48 PM by ilcampioni RSS
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Gilmoro Level 1 Level 1 (5 points)
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Jul 11, 2008 10:21 PM
I didn't notice it until tonight (just after having the phone for 7 hours and driving 70 miles back home from the nearest Apple store), but there is definitely a dead pixel in the upper left quadrant of my new iPhone. It's not completely dead, but it's like an inversion of the "should be" color. Will Apple replace this or am I hosed?
15.4" MacBook Pro Core Duo, Mac OS X (10.5.4), Glossy Screen
  • sapphir8 Level 2 Level 2 (160 points)
    Currently Being Moderated
    Jul 11, 2008 10:22 PM (in response to Gilmoro)
    Only one way to find out. Go tomorrow and see what they say. They haven't given me problems when I had a dead pixel and promptly replaced it.
  • unselfishly Calculating status...
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    Jul 12, 2008 7:10 AM (in response to Gilmoro)
    I got one too. After waiting in line for 5.5 hours and came back home to find out a dead pixel, this totally *****. I think mine might actually be a dust particle inside the screen since I can see it even when the screen is off. I probably would have been okay with it if it were in a corner, but it's right in the middle of the screen >.< I'll take it back today or tomorrow. I hope they will give me a new one.
    Mac OS X (10.5.4)
  • k427 Calculating status...
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    Jul 12, 2008 10:54 AM (in response to unselfishly)
    My brother and I had dust underneath both our screens. Went back yesterday and got them replaced, though now i have a couple of dead pixels D:

    not sure if i want to go back or just deal with it and try and fix it.
    macbook, Mac OS X (10.5.4)
  • RULIES Calculating status...
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    Jul 12, 2008 1:15 PM (in response to Gilmoro)
    Mine has some dead pixels. Some go away and come back .. There just stuck.. I dont want to return unless its gets real real bad.. i really don't notice it.So i wont go exchange it tell it gets bad bad.. LIKE with my first 4 g iPhone i had bad bubbles under the screen. I couldn't handle that.I don't wanna drive all the way to the apple store and get another and it be worse.. LOL
    Windows Vista
  • RULIES Level 1 Level 1 (0 points)
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    Jul 12, 2008 1:21 PM (in response to Gilmoro)
    Yea cause sometimes the one they give you are even worse. So ill just stay with this one.. For a while.. And if i gets worse ill go exchange it.BUt for know ill can handle the stuck pixels.LOL
    Windows Vista
  • stephen w Level 1 Level 1 (5 points)
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    Jul 12, 2008 8:13 PM (in response to RULIES)
    As far as them being "sold-out", Apple Stores do keep brand new units specifically for replacements.

    Not to be sold, but just for replacements.

    So when they tell you their sold out, they do have iphones in the back..but they're not for sell.

    So return it, if it's defective!
    MacBook Air 1.8ghz/64gb w/SSD, Mac OS X (10.5.4), iMac Aluminum 20"/Time Capsule 1TB/160gb ATV/Bose QC3's/White iPhone 3G (SOON)
  • NickPx Level 1 Level 1 (45 points)
    Currently Being Moderated
    Jul 13, 2008 10:36 PM (in response to Gilmoro)
    Last night I was going to bed and as I was putting my iPhone to Airplane mode (to reserve bat) I noticed that some light was coming out of the left side of the screen....I dont know how to explain it exactly but it was as if the left corner wasn't sealed at all or maybe it was but not enough.

    Look closely on your iPhone in a complete dark and turn up the brightness all the way and see if either side of the screen(where the screen and the bevel meets) looks like it isnt sealed properly. The right one on mine is completely dark I can see light showing through but the left was was bright. You can't see it when its not completely dark but I'm concerned for dust and such to get in.
    iMac 24", Macbook Pro, iPhone, Mac OS X (10.5.1)
  • andresee Calculating status...
    Currently Being Moderated
    Jul 14, 2008 5:44 AM (in response to Gilmoro)
    Going now to the apple store with my iphone 3g with one dead/stuck pixel in the lower middle left part of the screen. Had to make an appointment with the genius bar and I hope they replace my phone with one with out any issues. I understand LCD pixels get stuck and die sometimes but I want to start out with a perfect phone at least. Will post back and on the outcome.
    MacBook, Mac OS X (10.5.4)
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