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2711 Views 9 Replies Latest reply: Jul 23, 2008 7:29 AM by Elric77
Currently Being ModeratedJul 13, 2008 3:06 PM (in response to mic mac moe)Similar problem, once the 2.0 software was installed iTunes progress stops at Restoring iPhone Software. I because there is no progress for over 45 mins, I disconnected the USB cable from my iPhone, which stopped the process. After reconnecting, the process started with Phone in Recovery Mode, but still stalls at Restoring iPhone Software
USB PC card ( to provide USB charging & high-speed data transfer )
HelpPowerBook G4 15 (Titanium), Mac OS X (10.5.4), 1GHz CPU / 1GB RAM
Currently Being ModeratedJul 13, 2008 3:15 PM (in response to mic mac moe)I just responded to another similar question - iTunes hang with iPhone/2.0 firmware.
My iPhone started taking considerable time to sync with the 1.1.4 firmware and iTunes 7.7, and that has persisted since the 2.0 firmware update. Sounds like the problem is in iTunes 7.7. Mine does sync after a few minutes (originally the process started almost instantly).Dual 2 GHz G5, Mac OS X (10.5.1), 3 GB RAM
Currently Being ModeratedJul 14, 2008 5:00 AM (in response to mic mac moe)I'm having same problem as everyone in here. iTunes try's to back up my phone but it hangs at like 75%. This all started to occur when i upgraded iphone 1 gen 2.0 firmware and iTunes 7.7.inspiron 530, Windows XP Pro
Currently Being ModeratedJul 17, 2008 7:08 PM (in response to mic mac moe)I'm having the same issue: just upgraded both iTunes and my 1st gen iPhone (to 7.7 & 2.0) and as soon as I connect iPhone, iTunes hangs and does not respond to attempts to force quit. I have to manually reboot my PowerBook to get iTunes to quit. As of now, I've got a basically empty iPhone and can't take advantage of the new 2.0 utility. Quite frustrating--any suggestions appreciated.PowerBook G4, Mac OS X (10.5.4)
Currently Being ModeratedJul 18, 2008 6:32 AM (in response to ericahs)Hey, my email is ronaldo at the recordworks dot com Can you you send me a screenshot of your applications list? I hear that we are a rare breed with this problem, and I think it might have something to do with old software (maybe cell phone software) like "Bluephone Elite" or something similar.
I look forward to hearing from you so we can sort this out.Macbook, Mac OS X (10.5.1), Leopard
Currently Being ModeratedJul 18, 2008 7:03 AM (in response to sandman619)I had the same problem last night and saw a recommendation not to use a USB hub, so I connected my iPhone directly into my computer. Still would not sync. Then we tried connecting to another computer and still got the same error message, saying that it could not connect to iTunes. So we decided it might be the phone itself. So I turned off the phone by holding down the "home" button and "off" button at the same time and holding them for about 30 seconds. Then turned it back on and the sync worked just fine. Now if I could only find a solution to the memail contacts problem.
GeraldineiMac G4, Mac OS X (10.5.2), 8GB iPhone
Currently Being ModeratedJul 20, 2008 5:47 PM (in response to insomniax)Do you ever get this fixed?
I've encountered a similar problem. Upgraded to iTunes 7.7 and iPhone 2.0 then tried to sync my iPhone. Repeatedly hung trying to backup my iPhone prior to installing 2.0. Same behavior with my wife's iPhone. Tried to sync saying "no" to the firmware upgrade and now it hangs while trying to sync. Phone still works, just can't sync or upgrade.
Apple Store just told me to uninstall and reinstall iTunes. Did this, but no help. Completely shutting down iPhone didn't help either.
Seen several postings with this problem... just haven't seen one from anyone who's successfully solved it.HP Pavilion a1520n, Windows XP