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iPhone ring volume resetting

43096 Views 47 Replies Latest reply: Sep 4, 2008 11:03 AM by Jared7651 RSS
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Sultanofsap Level 1 Level 1 (0 points)
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Jul 13, 2008 11:23 PM
Hi guys. I have just bought my first iPhone the new 3G model. Generally I am happy with it but miss some of the standard funtionality I am used to on a phone ie radio, voice recording, mms, video recording etc but no biggie.

However my problem is that I am finding the ring volume control keeps resetting to the default position of around the middle of the slider. I keep having to go into settings > sounds and push up the slider to max so I can hear incoming calls. I have experimented and found that this slider position does get adjusted when pressing the silver volume button on the left of the phone as well as if you adjust the music volume during ipod use or insert headphones etc.

However the volume is definately resetting to the centre position if I DO NOTHING BUT WAIT A WHILE? other users reporting the problem seems to feel it resets when making or receiving a call but I just cant be sure. (I am careful not to touch the volume button on the left of the phone so its not that). Trolling through various forums on the web has informed me that alot of people are starting to experience this problem but I have not as yet found a solution.

Any help would be greatly appreciated

Message was edited by: Sultanofsap

Message was edited by: Sultanofsap
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  • dustinvbu Level 2 Level 2 (170 points)
    Currently Being Moderated
    Jul 13, 2008 11:16 PM (in response to Sultanofsap)
    I'm experiencing this and have tried everything I know to do.

    I think the only fix is a software patch from Apple, and I don't think it's related to anything. I left my phone untouched and flat on a table and within 5 minutes (no calls, no use, no nothing), the volume had jumped down.
     BlackBook C2D 2.16GHz, 2GB RAM, 160GB HD, iLife '08, iWork '06 , Mac OS X (10.5.4), Mac Pro Dual 2.66GHz, 2GB, 500GB HD  16GB iPhone 3G Black, 30GB iPod 5G
  • gaiking Level 1 Level 1 (15 points)
    Currently Being Moderated
    Jul 13, 2008 11:50 PM (in response to Sultanofsap)
    I think I found a solution to this. Try this

    1) If your phone is awake hit the sleep button on top of the phone
    2) now hit the home or sleep button so you see the "lock screen"
    (the screen with the wallpaper that has the unlock slider)
    3) now double click the home button and the ipod controls should come
    up on the screen.
    4) The volume is probably set at the half way mark...set the volume
    to full.
    ....this should solve the problem.

    The problem seems to be a firmware issue that the sttings slider is getting confused between the ringer volume settings and the ipod sound settings....I have an original iphone and never noticed this problem at all before the 2.0 update.
  • gaiking Level 1 Level 1 (15 points)
    Currently Being Moderated
    Jul 14, 2008 12:06 AM (in response to Sultanofsap)
    One more thing...you can actually test this glitch.

    from the lock screen turn down the ipod volume to lowest

    now slide the slider to unlock the phone and use the side buttons to set the ringer to full.

    now hit the top button to put the phone to sleep and call the iphone from another...it should ring LOUD.

    decline the call go into sound settings...the slider should still read at the lowest setting....

    now using the side volume control button try to lower the volume....it should jump to almost full volume.

    this is a glitcharoo on Apple's part.
  • Gilmoro Calculating status...
    Currently Being Moderated
    Jul 14, 2008 12:13 AM (in response to gaiking)
    Okay, I noticed this too. Definitely need to fix this new "feature".
    15.4" MacBook Pro Core Duo, Mac OS X (10.5.4), iPhone 3G - 16 GB Black, iPhone - 8 GB, iPod Classic - 160 GB
  • daniel068707 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 14, 2008 8:19 AM (in response to gaiking)
    gaiking you should be getting paid for this... i just waited an hour on the phone with apple and what she told me to do didn't work. however, when i got off, i tried your method and it solved the problem. Thank you!
    dell, alkgh
  • CZS Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 14, 2008 6:28 PM (in response to gaiking)
    @gaiking

    Can you tell me which software version your running. (settings > general > about) It will either be 5A345 or 5A347. I am running 5A347 and cannot replicate this bug, however I am having an array of other issues with the volume on my handset. According to Apple, there should be 3 distinct volume levels... one for the ringer, one earpiece volume and one for audio playback. On my iPhone, these settings seem to blend together and sometimes changing one changes the other, etc.
    PC, Windows Vista, iPhone 3G & iPod Touch
  • gaiking Level 1 Level 1 (15 points)
    Currently Being Moderated
    Jul 14, 2008 7:04 PM (in response to CZS)
    I am running 5A347...Im surprised you cant replicate this...but I am no iPhone expert so the issue may be caused by a common problem among those of us who do notice this.
    The ringer volume will say ringer above the speaker icon when pressing the buttons.

    the headphone volume will say ringer (headphones) and will ONLY appear when head phones are attached

    the audio playback volume has no words but only the speaker icon...this appears when playing music.

    I too have found that when you change one setting, the other settings change as well. I think Firmware 2.0 has a long way to go before it is as solid as 1.1.4 was....at least for me...I never had an issue with 1.1.4 firmware.
  • CZS Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 14, 2008 7:18 PM (in response to gaiking)
    At least it is a common bug and not just me... I thought I was losing my mind there for a while. Hopefully they'll get this fixed for 2.0.1!!
    PC, Windows Vista, iPhone 3G & iPod Touch
  • LakeGuy0001 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 15, 2008 3:37 AM (in response to CZS)
    I'm running 5A347 also. My volume problems have not been fixed by any of the multiple suggestions in several of these threads.
    PCs, Windows Vista, Also iPhone 3G
  • gaiking Level 1 Level 1 (15 points)
    Currently Being Moderated
    Jul 15, 2008 6:19 AM (in response to LakeGuy0001)
    I've read of multiple problems like a laggy interface and crashing apps. Many people are having apps crash on a regular basis but I hav'nt had that happen more than twice since the update to 2.0. I hav'nt the slightest clue as to why so many iphones are having so many different problems in clusters like this... Some people are seeing the volume issue while others are seeing crashing apps and others(seems like most others ,including me) are seeing a very laggy interface and contact list. I hope Apple updates this soon. I want to say forget the app store and go back to 1.1.4.
  • cleo1974 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 16, 2008 9:08 AM (in response to gaiking)
    Thanks for the input... I called Apple yesterday and they sent me to exchange the phone which I did and still the same thing.

    I tried to follow your instructions but as soon as I called the phone from a land line.. it went back to the half way mark... Any idea what I'm doing wrong?
    imac, Mac OS X (10.5.4)
  • randallking Level 1 Level 1 (25 points)
    Currently Being Moderated
    Jul 18, 2008 9:36 PM (in response to Sultanofsap)
    Just wanted to add I've noticed the same thing (volume reset to mid-range setting). I'm using original iPhone and have the 2.0 software.
    MacBook MB063LL/A, Mac OS X (10.5.4)
  • ReddishRocks Level 1 Level 1 (0 points)
    Currently Being Moderated
    Jul 20, 2008 10:41 AM (in response to gaiking)
    I followed your directions and could absolutely duplicate your issue. I'm running the same 5A347 on an 8gig 3g. Listening settings and ringer settings should be a separate thing...
    Dell Latitude X200, Windows XP
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