2575 Views 3 Replies Latest reply: Jul 28, 2008 10:24 PM by Mark Wilkinson1
I had the same issue... evidently, first time you push the voicemail button from the phone screen, it's supposed to recognize that you don't have an account and start taking you through set up (establishing a password, recording your name, recording a greeting, etc.). Mine only called the voice mail system and acted like I was trying to leave a message for someone. Not sure why that happened.
The AT&T site is totally useless on this topic.
I was able to get to the voice mail setup by calling my mobile number from my mobile phone -- that triggered the setup process.
Note that once you set it up, the first time you get a message, you will need to enter the password number that you picked before the visual voicemail will be downloaded to your phone. Hope that helps!