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Keyword search in Discussions?

2076 Views 14 Replies Latest reply: Jul 18, 2008 8:20 AM by Rachel R RSS
rick wintomac Level 1 Level 1 (35 points)
Currently Being Moderated
Jul 16, 2008 1:26 PM
I used Keyword search in Discussions until recently. Now I don't see a keyword search in the forum subject matter, so i go straight to Post a Topic.

Is the keyword search somewhere else now, or am I experiencing incremental loss of intuitive acuity?
imac G5, macbook, Mac OS X (10.4.11), mac os x 10.5.3
  • Niel Level 10 Level 10 (234,660 points)
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    Jul 16, 2008 1:35 PM (in response to rick wintomac)
    The search option has been temporarily disabled for performance reasons. Use Google or another engine to perform an Advanced Search.

    (33726)
    iMac Late 2007 Core 2 Duo, Mac OS X (10.5.4)
  • ali brown Level 7 Level 7 (26,465 points)
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    Jul 17, 2008 6:44 AM (in response to rick wintomac)
    Hi rick!

    As Niel posted, the Search function of  Discussions, has been temporarily disabled.
    Here is a link to the Announcement.
    And a subsequent Announcement.

    Below is an example of the Google Advanced Search.

    On the page linked to above, in the text field for "this exact wording or phrase:" if you enter: search function,
    and in the text field for "Search within a site or domain:" enter: discussions.apple.com/,

    it returns These Results.

    ali b
    iMac 2.4 GHz Intel Core 2 Duo 800 MHz/ 1 GB RAM/ 320 GB HD/ SuperDrive/ AOL 10.3, Mac OS X (10.4.11), MacBook 1.83GHz/667MHz/512 MB RAM/60GB HD/Combo Drive/AOL 10.3.7 + Snow iMac G3
  • Chris Welbon Level 1 Level 1 (70 points)
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    Jul 17, 2008 9:40 AM (in response to rick wintomac)
    Thanks for the links, Ali B.

    But....Apple, come ON. How about a message on each page (where the search field would be), saying that search is temporarily disabled?

    Weak.
    MacBook Pro 2x2.0 2GB; Mac Pro 4x2.66 2GB, Mac OS X (10.5)
  • ali brown Level 7 Level 7 (26,465 points)
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    Jul 17, 2008 9:58 AM (in response to Chris Welbon)
    You're Welcome Chris!

    "...message on each page (where the search field would be), saying that search is temporarily disabled?"

    I like that idea!
    And posting the link to the announcement there as well.

    ali b
    iMac 2.4 GHz Intel Core 2 Duo 800 MHz/ 1 GB RAM/ 320 GB HD/ SuperDrive/ AOL 10.3, Mac OS X (10.4.11), MacBook 1.83GHz/667MHz/512 MB RAM/60GB HD/Combo Drive/AOL 10.3.7 + Snow iMac G3
  • Chris Welbon Level 1 Level 1 (70 points)
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    Jul 17, 2008 1:39 PM (in response to ali brown)
    Exactly. Seems like common sense. How would we find out that there's a problem if we can't search for an announcement telling us about the problem? And it's not like there's a central archive of announcements to browse through.

    As I type this, the pseudo-relevant announcement about "performance issues" is no longer on the sidebar.

    Weak, I say again.
    MacBook Pro 2x2.5 2GB; Mac Pro 4x2.66 3GB, Mac OS X (10.5)
  • a brody Level 9 Level 9 (62,025 points)
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    Jul 17, 2008 1:58 PM (in response to Chris Welbon)
    Chris,
    Apple Discussions has navigation links right beneath the header where it says Apple Discussions. If you click on Discussions, in "Apple.com > Support > Discussions..." that gets you to the homepage of Discussions. On the right you'll find that announcement. Granted a lot of new users are not used to the navigation system of this board, but once they do, they'll find it just fine. I can't answer why they don't put it on every page. But this is a multi-server based board as is. Maybe it just technically isn't feasible to do so with Jive software. If it is, please enlighten all of us the line of code to make a global announcement like that!
    MBP 15" 2.2 Ghz/iMac C2D 2.17/20 inch/iMac G5 1.8/A/iMac G4/Mac OS 9, Mac OS X (10.5.2), AppleTV, Windows XP & 2000, Canon MX700, Epson R220, Nokia 6085h/Time Capsul
  • Chris Welbon Level 1 Level 1 (70 points)
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    Jul 17, 2008 3:30 PM (in response to a brody)
    All well and good, but hardly obvious or in keeping with the significance of the missing feature. And I submit that there should be info on every subpage. I'm not a new user, and I missed it several times.

    Website usability (rather than coding) is more my area of expertise, so I wouldn't presume to be able to write the required code for them. But Apple's pretty smart in general and they should be able to modify the required templates quickly. After all, they axed the search box pretty completely, didn't they?
    MacBook Pro 2x2.5 2GB; Mac Pro 4x2.66 3GB, Mac OS X (10.5)
  • Rachel R Level 6 Level 6 (18,700 points)
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    Jul 17, 2008 4:42 PM (in response to Chris Welbon)
    Chris Welbon wrote:
    But Apple's pretty smart in general and they should be able to modify the required templates quickly. After all, they axed the search box pretty completely, didn't they?


    I do agree that what you suggest would be best. But do keep in mind that the forum software that runs Discussions is not Apple's software. So while it might seem simple to add something to one of the templates for the forum pages, if it's not already built into the forum software it's something that would have to be implemented by Jive Software.

    Believe me, I know what you're saying, and I agree. I also know a bit about web design and about how frustrating it can be when you're working within someone else's software and can't add elements that seem like they should be simple to add but, because of the complexity of the software, are actually not something you can do until the software designer changes something in the coding.

    After all, they axed the search box pretty completely, didn't they?


    That's probably a matter of unchecking a box. ("Don't use this feature.") Adding something to the forum page templates is probably not something as simple as that.

    Message was edited by: Rachel R
    15" MacBook Pro Core Duo, 2GB RAM; Windows XP Pro on Parallels, Mac OS X (10.5.4), Mac Mini 1.83GHz Intel Core 2 Duo 1GB/120GB; Airport network; 8GB iPod nano
  • Chris Welbon Level 1 Level 1 (70 points)
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    Jul 18, 2008 6:02 AM (in response to Rachel R)
    Sorry, but I'm not buying it. They may not have written the forum software, but if the system is that inflexible, and/or there was no expectation that they might need LARGE BANNERS TO CONVEY IMPORTANT SITE INFO, then that's separate problem entirely.

    I'm sure if a company like Apple reached out to another vendor asking for temporary help, the vendor would be only too happy to oblige. I've had to do that for (much smaller) corporate customers customers often enough to know that if they wanted something done, it would get done. Overnight, if need be.

    <Edited by Moderator>
    MacBook Pro 2x2.5 2GB; Mac Pro 4x2.66 3GB, Mac OS X (10.5)
  • Rachel R Level 6 Level 6 (18,700 points)
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    Jul 18, 2008 6:03 AM (in response to Chris Welbon)
    Chris Welbon wrote:
    I'm sure if a company like Apple reached out to another vendor asking for temporary help, the vendor would be only too happy to oblige.


    Again, it's quite clear you haven't been here to watch the history of this situation unfold.

    Enough said.

    <Edited by Moderator>
    15" MacBook Pro Core Duo, 2GB RAM; Windows XP Pro on Parallels, Mac OS X (10.5.4), Mac Mini 1.83GHz Intel Core 2 Duo 1GB/120GB; Airport network; 8GB iPod nano
  • Chris Welbon Level 1 Level 1 (70 points)
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    Jul 18, 2008 6:09 AM (in response to Rachel R)
    Rachel R wrote:

    Again, it's quite clear you haven't been here to watch the history of this situation unfold.

    Enough said.


    Touché!

    Fortunately, all of this is a moot point, because Search has finally been reenabled. (Three cheers for the shadowy overlords at Jive!) So I can dig deeper into what you're talking about (without relying on Google to have crawled every discussion page).
    MacBook Pro 2x2.5 2GB; Mac Pro 4x2.66 3GB, Mac OS X (10.5)
  • Hardy Geer Level 4 Level 4 (3,165 points)
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    Jul 18, 2008 6:38 AM (in response to Rachel R)
    It would seem that the moderators agree with you that enough was said.
    MacBook Pro, PowerBook G4 17in 160GB, PowerBook G4 Ti500. wallstreet, Mac OS X (10.5.2)
  • Rachel R Level 6 Level 6 (18,700 points)
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    Jul 18, 2008 8:17 AM (in response to Hardy Geer)
    Hardy Geer wrote:
    It would seem that the moderators agree with you that enough was said.


    Yes, I'm not surprised. I wasn't sure if that was too much information or not. Now I know.
    15" MacBook Pro Core Duo, 2GB RAM; Windows XP Pro on Parallels, Mac OS X (10.5.4), Mac Mini 1.83GHz Intel Core 2 Duo 1GB/120GB; Airport network; 8GB iPod nano
  • Rachel R Level 6 Level 6 (18,700 points)
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    Jul 18, 2008 8:20 AM (in response to Chris Welbon)
    Chris Welbon wrote:


    Fortunately, all of this is a moot point, because Search has finally been reenabled.


    That is good news.

    So I can dig deeper into what you're talking about (without relying on Google to have crawled every discussion page).


    Just for what it's worth, I use Google's advanced search even when the Discussions search is functioning. Google's search is far more functional (e.g. you can search properly for an exact phrase) and from what I've seen Google crawls the site quite thoroughly and quickly.
    15" MacBook Pro Core Duo, 2GB RAM; Windows XP Pro on Parallels, Mac OS X (10.5.4), Mac Mini 1.83GHz Intel Core 2 Duo 1GB/120GB; Airport network; 8GB iPod nano

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