Skip navigation
This discussion is archived

iPhone 3G Reception Problems? You're Not Alone

96090 Views 964 Replies Latest reply: Jul 26, 2008 10:52 AM by Nubz N. RSS
  • FLUIDNYC Level 1 Level 1 (50 points)
    Currently Being Moderated
    Jul 19, 2008 6:52 AM (in response to Brian928)
    Im in NYC and the reception is C R A P

    I get Echo and all. *Total Garbage this 3G*.
     Black MacBook, 2.0GHz Core Duo, 1GB Ram, 80GB, Superdrive, Mac OS X (10.5),  8GB iPhone  16GB 3G iPhone
  • Travis Marshall Level 1 Level 1 (60 points)
    Currently Being Moderated
    Jul 19, 2008 7:31 AM (in response to Doug Clements)
    Just chiming in that in the middle of Boston (surrounded by all-blue on AT&T's 3g map) the reception is very spotty. My apartment can only get a few bars of EDGE, but then at some dive bar outside of the city last night I was getting four bars of 3G.

    Very weird
    Aging Powerbook G4 Titanium | Mac Pro 2.66Ghz, 3 Gig RAM, Mac OS X (10.4.8), Final Cut Studio 5.1.4 | iPod 5G | AppleTV
  • Peter K. Grether Level 4 Level 4 (2,885 points)
    Currently Being Moderated
    Jul 19, 2008 7:50 AM (in response to macbookair)
    macbookair wrote:
    12,590 views and 388 reply so looks like it's a worldwide problem.Personally the 3G whether it's hardware/software or o2 is poor and something needs fixing.


    If Apple sold 1 million phones over the weekend, and who knows how many more from Monday-Friday, and you have only about 400 posts, many from the same people, I wonder if it is just defective units for some? It doesn't look like a high percentage of phones.
    Macbook Pro 2.2 GHz Intel Core 2 Duo, Mac OS X (10.5.3), 8GB iPhone, 20" ACD, Time Capsule
  • ski2moro Calculating status...
    Currently Being Moderated
    Jul 19, 2008 8:26 AM (in response to Doug Clements)
    I dialed 3001#12345# but I don't know how to interpret the results. Where can I go to learn about it?

    My reception...I live in an area that is not serviced by 3G and didn't expect 3G speeds. I turned 3G off, but I get little or no service even on 2G on the 16 gb black. Dropped calls or can't make a call at all. No internet at all.

    I turned off 3G, I updated, I restored, I removed the case, I turned it on and off. I emailed Apple.

    The Sony Ericsson W580i and Samsung 737 still have service, but mine shows NONE.

    I thought Apple put a plastic back on the phone to improve the reception.
    MacBook Pro, Mac OS X (10.5.4)
  • newrat Calculating status...
    Currently Being Moderated
    Jul 19, 2008 8:37 AM (in response to Doug Clements)
    I doubt anyone knows how widespread the problem is, but there clearly is a problem and I believe it is quite reasonable to say that people who know of this forum or would post to it, are a very small percentage of those with issues.

    I know 3 people in NY who plan on returning their 3G iPhone if Apple cannot replace their units with phones that get somewhat comparable performance to their other 3G phones all of which have performed much better on the same carrier here (AT&T), and which still work fine when using the SIM from the 3G iPhone. Its 3 more than I want to know.

    I was quite keen on upgrading to the 3G iPhone but will not do so now until I'm satsified an explanation and a resolution is in place.
    MacBook Pro, Mac OS X (10.5.4), none
  • drgiggles111 Calculating status...
    Currently Being Moderated
    Jul 19, 2008 9:04 AM (in response to Doug Clements)
    I am having the same problem as everyone posting to this thread. I live in the Bay Area and work in San Francisco. With 3G turned on, I miss 90% of my calls. This has started to really upset my contacts and hinders my work performance. I have to leave it in 2G mode to ensure I get my calls. I have the original iPhone and upgraded for the 3G speed (waited in line 4.5 hours on July 11th). If this is not fixed soon, I will be returning my 3G iPhone and going back to the old one.
    Macbook, Mac OS X (10.5.4), 2ghz, 2gb RAM
  • dgalvan123 Level 1 Level 1 (50 points)
    Currently Being Moderated
    Jul 19, 2008 9:19 AM (in response to drgiggles111)
    Maybe this really is a problem with some iPhone 3G's, and not with others.

    During the day I get 3G speeds of 300 - 500 Kbps when I have 5 bars of 3G coverage.

    Late at evening and early in the morning, I get much faster rates. Yesterday morning I tested the phone before 9 am and got speeds of 740 Kbps and 840 Kbps. I just did the i.dslr.net test a bunch of times over the last hour this morning (8 am - 9:15 am) and got speeds of 754 Kbps, 820 Kbps, 1083 Kbps, 999 Kbps, 947 Kbps, 640 Kbps, and 1166 Kbps! I'm not kidding here: this is all on 3G from inside my apartment in Sherman Oaks (San Fernando Valley).

    So, there seems to be a diurnal variation here that is probably connected to crowding the 3G network (?). Better speeds at off-peak hours.

    And, if others in Los Angeles are not getting this reception or speed, then maybe it is dependent on the model or something. (My model # is MB704LL)
    Al Powerbook G4 1.67 GHz, Mac OS X (10.5.2)
  • seabreeze1982 Level 1 Level 1 (20 points)
    Currently Being Moderated
    Jul 19, 2008 9:42 AM (in response to dgalvan123)
    Someone just posted on another post of mine, that it's wasn't an apple problem, it was a 3G problem with At&T, and that their service has always been like this, as far as 3G goes...... Why not complain to at&t as charging $10 extra is ridiculous for a service that doesn't work properly....
    Powerbook G4, Mac OS X (10.4.10)
  • klopus Level 1 Level 1 (30 points)
    Currently Being Moderated
    Jul 19, 2008 10:00 AM (in response to seabreeze1982)
    seabreeze1982 wrote:
    Someone just posted on another post of mine, that it's wasn't an apple problem, it was a 3G problem with At&T, and that their service has always been like this, as far as 3G goes...... Why not complain to at&t as charging $10 extra is ridiculous for a service that doesn't work properly....

    Are you really reading this thread? People from other countries (Norway, Sweden, Japan, Australia, etc.) which don't have AT&T (imagine this) report same problems with spotty coverage on iPhone compared to their other 3G phone on the same carrier in the same place.

    Here on Manhattan where I work an live AT&T 3G coverage is pretty decent on my Blackjack and is definitely comparable to Verizon's high speed EVDO which I had before and my wife still has. In Midtown AT&T store on Madison Avenue all 3G phones on display and my Blackjack had 5 bars. Only 3 demo iPhones had 1-2 bars and were slow accordingly to load Apple's own site.
    Asus EeePC, Other OS
  • pinoy4065 Calculating status...
    Currently Being Moderated
    Jul 19, 2008 10:11 AM (in response to Doug Clements)
    I'm having the problem as well. First noticed it right when i took opened it and turned the phone on Friday the 11th. Spotty 3G connection going from 0 bars to 4 or more bars. Also having dropped calls. Then a friend of mine told me about the 3G problem so i turn of 3G and on the regular 2G network perfectly fine signal no dropped calls much more usable. So currently keeping 3G off which is lame!
    MBP, Mac OS X (10.5.4)
  • chris madl1 Calculating status...
    Currently Being Moderated
    Jul 19, 2008 10:17 AM (in response to Doug Clements)
    Same issues being experienced here in Philadelphia area.

    I still have hope that Apple will step up, however ... it should have been better tested before all the hoopla and release date came along. Clearly, none of us should have our time wasted this way if we will in fact have to deal with returns and canceling contracts etc.
    I did send an email, and I agree that out of the million + that bought the 3g only a small percentage are here and speaking up.

    Glitches are to be expected with a new product and I mostly love it so, fingers crossed.
    They really should step up soon though.
    duel 867, Mac OS X (10.4.11), Mac book, classic ipod
  • krob81 Calculating status...
    Currently Being Moderated
    Jul 19, 2008 10:25 AM (in response to chris madl1)
    I live in Portland Oregon and have the same 3G problem. I get 1 bar, if Im lucky. Dropped calls all the time. No ability to call out. Turning off 3G solves the problem. *****! Im going to take my iPhone back next week.
    iPhone 3G, Mac OS X (10.5.4)
  • taltal Level 1 Level 1 (20 points)
    Currently Being Moderated
    Jul 19, 2008 10:55 AM (in response to krob81)
    Did some trips throughout metropolitan regions in Germany - I often get "no service" for several minutes within well covered areas. This is ridiculous.
    iPhone "no service" 3G
  • taltal Level 1 Level 1 (20 points)
    Currently Being Moderated
    Jul 19, 2008 10:58 AM (in response to taltal)
    the fact I find most annoying about this is Apple doesn't explain anything as to why this is happening.

    I think a lot of us would be willing to wait for a solution - if Apple would clarify what the issue is, and what they're planning to do about it.
    iPhone "sometimes" 3G
1 ... 25 26 27 28 29 ... 65 Previous Next

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.