Skip navigation
This discussion is archived

The folder "ITunes" is on a locked disk or you do not have write permission

21701 Views 5 Replies Latest reply: Aug 29, 2008 12:44 AM by surfpick RSS
leoconnell Calculating status...
Currently Being Moderated
Jul 17, 2008 9:31 PM
I just tried transferring all my songs from my PC to my new MacBook. I followed all the directions on the Apple website, but now when I try to open ITunes on my Mac a window pops up telling me..."The folder ITunes is on a locked disk or you do not have write permissions for this folder." I also accidentally deleted all my music from my old computer so I don't know what to do. I think all my music is on my new computer, but I don't know how to access it.
MacBook
  • purushagovinda Calculating status...
    has anyone figured out how to solve this problem? I am having the same issue, except this difference:
    One user of this imac can log in and use itunes fine, but when I log in and try to launch itunes, I get that same error message (and cannot launch itunes) - "The folder "ITunes" is on a locked disk or you do not have write permission".
    I am totally new to apple forums, so I am not sure how all things work, like it says at the top that:
    "This question is not answered. "Helpful" answers available: 2 . "Solved" answers available: 1 ."
    implying there ARE 2 'answers' available... where?
    imac - intel 1.8 GHz - core 2 Duo, Mac OS X (10.4.11)
  • Mike Johnson12 Level 5 Level 5 (6,300 points)
    Select the icon of the HD that has the files - Get Info for that HD (+I or from the Finder File menu 'Get Info') - Look under the 'Sharing & Permissions' tab at the bottom. Check your status - to change your status then select the lock icon and enter your Admin password if prompted - then give yourself 'Read & Write'. If you are not in the list then you can add yourself by using the + button.

    MJ
    MBP 2.5/2/250 - iTunes 7.7 - TV, Mac OS X (10.5.4), iPod Touch 32 - iPod Photo 60 gig - iPod 2nd gen 20 gig - Blue Shuffle
  • Carizzle Calculating status...
    I am having exactly the same problem. I did what you said and i gave myself write & read privileges, but it is still giving me the same thing! any more ideas?
  • sguerra Calculating status...
    I had this happen to me once.

    I have two users on my computer with an external HD with my itunes library. One user had itunes open, and when I was on the other "user" I could not access it.
    So if you have more than one user on your computer, make sure only one user is access itunes.

    Hope this makes sense and helps you out.
    ibook G4, Mac OS X (10.4.11), 8gb 3g iPhone, AppleTv
  • surfpick Calculating status...
    I just went through this problem with a newly created user (should be the same for you, being a new user yourself). I had to go into the Music folder for the user and move the iTunes folder out of the Music folder onto my desktop (this already had all of my itunes music in it). You can find that folder by double clicking the "MacIntosh HD" on your desktop, then clicking the "Music" icon on the left side of the window. If you see an iTunes folder in there move it to the trash (unless you have music in there, then move it to your desktop). That would solve the problem of the locked disk issue. Now after you open itunes and agree to the terms of use make sure that the "find music" box or similar is checked. It will automatically find your music folder on your desktop. After iTunes has completed the process of uploading the music, you can trash your original itunes folder. This is exactly how I fixed this problem for myself.
    Macbook Pro 17", Mac OS X (10.4.11)

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.