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cracks in iPhone??

19355 Views 69 Replies Latest reply: Nov 17, 2008 2:35 PM by Ian Wish RSS
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nvhscheerlder10 Calculating status...
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Jul 31, 2008 5:55 PM
Ok, so I have a 16GB White iPhone, and I noticed little "hairline fractures/cracks" on the back spreading from the camera outward.
Is anyone else's phone have this??
Windows 98
  • Wan Chai Man Level 2 Level 2 (395 points)
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    Jul 31, 2008 6:11 PM (in response to nvhscheerlder10)
    a lot of people have posted about this... seems to be a common problem.

    http://discussions.apple.com/thread.jspa?threadID=1616295&tstart=0

    Do a search there to see if there is a solution.
    iMac 2.0 * Mini G4 * iBook * iPod Touch 2.0 * iPhone 3G 16GB* Blackberry 8120 *, Mac OS X (10.5.4), from Apple II to now.....
  • ccchapman Calculating status...
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    Aug 1, 2008 5:47 AM (in response to Wan Chai Man)
    What happened to the previous thread? I posted a few things yesterday but can't view it now. It says, "Error: you do not have permission to view the requested forum or category." Any thoughts?

    Oh and I do have a 16GB Black iPhone that is cracking. Two noticable cracks on either side of the Apple logo and a numerous array of very fine cracks by the volume buttons. Took it to the Apple store in Chicago but they refused to do anything. They said it looks like scratches to them...

    C'mon Apple, make this a known problem/defect already.
    MacBook Pro, Mac OS X (10.5.4), iPhone 3G
  • neuroanatomist Level 7 Level 7 (31,685 points)
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    Aug 1, 2008 5:55 AM (in response to ccchapman)
    C'mon Apple, make this a known problem/defect already.


    We are not Apple! We're users like you.

    But, since it is problem known +to you+, why don't you just take your iPhone into an Apple Store and request a replacement??
    17" CD MBP, iPhone 3G, iPodTouch, Mac OS X (10.4.11),  since the ][e
  • runkelb Calculating status...
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    Aug 1, 2008 5:57 AM (in response to neuroanatomist)
    I have taken my iPhone 3G into the apple store and was turned down.
    HP, Windows XP
  • neuroanatomist Level 7 Level 7 (31,685 points)
    Currently Being Moderated
    Aug 1, 2008 6:03 AM (in response to runkelb)
    Which doesn't mean that's what will happen to the OP. Nor does it mean that's what will happen if you try again. Different day, different genius, different outcome, perhaps.
    17" CD MBP, iPhone 3G, iPodTouch, Mac OS X (10.4.11),  since the ][e
  • docs44 Level 1 Level 1 (70 points)
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    Aug 1, 2008 6:15 AM (in response to nvhscheerlder10)
    So what happened to the other thread? There were over 100 responses, many with cracks in their phones.
    Windows Vista, iPhone 3G
  • Piscium Calculating status...
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    Aug 1, 2008 8:51 AM (in response to nvhscheerlder10)
    I'm a bit annoyed that the previous thread had been removed too (and yes, I am keeping things in perspective btw). I had posted details of my phone cracking around the camera and was posting updates on my conversations with my phone carrier O2, here in the UK.
    Anyhoo, I've emailed Apple direct now and will post their (if any) reply, provided this thread doesn't disappear too.
    3G iPhone 16GB black
  • piperpilot964 Level 1 Level 1 (0 points)
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    Aug 1, 2008 9:00 AM (in response to Piscium)
    Funny...I defend Apple but insult the zealots and my post is removed. Moderators are funnay.
    MBP, Mac OS X (10.4.11), Computers are all just tools
  • Piscium Level 1 Level 1 (0 points)
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    Aug 1, 2008 9:12 AM (in response to nvhscheerlder10)
    What is also annoying about the original disappearing, is that when I spoke to O2, they said they hadn't heard about the problem. So I was going to print off the thread, with its hundreds of entries, to show them that it is a known issue and plenty of people are being affected.
    I have to say, I have faith that Apple will sort this out. They have a reputation for outstanding customer service, from what I understand. I'm not sure I even want a replacement until Apple clarifies the situation, and resolves this design flaw.
    3G iPhone 16GB black
  • Starrbuck Calculating status...
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    Aug 1, 2008 9:23 AM (in response to Piscium)
    There are many ways to show that this is an issue. Try going to news.google.com and entering "iphone cracks" and you will see many news stories about it.

    Patience, and Apple will fix it.
    AMD Athlon 64 X2 6400+, Windows Vista
  • ruffdeezy Calculating status...
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    Aug 1, 2008 4:05 PM (in response to Starrbuck)
    Is apple trying to hide the problem now?
    This is a major issue!
    iMac, macbook, Mac OS X (10.5.4)
  • ireadcomics Level 1 Level 1 (100 points)
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    Aug 1, 2008 4:12 PM (in response to ruffdeezy)
    I agree. This isn't a software issue that can simply be patched. So far I see no cracks on my iPhone (white) but I am very worried about it. I want the issue to be addressed.
    iMac/iBook G4, Mac OS X (10.5)
  • Andrew J Level 3 Level 3 (790 points)
    Currently Being Moderated
    Aug 1, 2008 4:32 PM (in response to Piscium)
    Just a note to all those "conspiracy theorists" about Apple deleting threads to stop debate on the topic. The threads in question were polling people about their phone cracks. If anyone chooses to read the terms of use on these forums, polling is against the terms, and threads with polls are removed. Okeey dokeey.

    +"Do not post polls or petitions or links to same."+
    20" iMac 1.25Ghz G4 80G HD, Mac OS X (10.5.4), iPhone 1st gen iPhone 2nd gen 3 iPods
  • Scottie J Calculating status...
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    Aug 1, 2008 11:10 PM (in response to nvhscheerlder10)
    WT#!!! How does the original post automagically disappear??? hmmm...
    MacBook Pro 15" 2.16 Core2Duo, Mac OS X (10.5.4)
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