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3194 Views 26 Replies Latest reply: Aug 26, 2008 10:11 AM by drtork
Currently Being ModeratedAug 14, 2008 10:59 PM (in response to drsailer)I would add that the problem seems to be initiated by going from one zone to another. Cant tell if it relates to 3G, edge or dead zone (subway etc). What I can say is if I leave the iPhone in one 3G location for days at a time, email is fine. If I move it on the subway or by car to different locations, email craps out and requires restart multiple times daily.Intel Mac Mini, Mac OS X (10.5.4)
Currently Being ModeratedAug 15, 2008 6:16 AM (in response to Perry Gershon)I'm having the same problem as I mentioned above but when mail does work and the phone is locked i.e, sleeping, it doesn't wake up and beep to download the email. However, when I wake it up (touch the home screen) it says connecting and then it downloads the email and beeps. It's a crazy situation b/c all day every 10 mins I'm waking it up to check to see if I've recieved a message and b/c of this my battery dies in 5 hours. Plus, half the time it gets stuck on 'connecting' and I need to reset the darn thing.
PLEASE Apple I would feel much better if you admitted there was a problem and said you were working on a solution. Does anyone from Apple monitor these forums?macbookpro, Mac OS X (10.4.9), win xp
Currently Being ModeratedAug 16, 2008 5:37 AM (in response to mrerikcollins)I have the 3G and try to connect using a Comcast and GoDaddy POP account. I just purchased the phone a few weeks ago and have had this problem since day one. Apple just does not seem to want to admit that there is a problem, but at least I know I am not crazy or stupid in reading these threads. They obviously have an issue. I have spent more time trying to fix this then I care to think about... I am a Computer Engineer so I know a bit about firmware, software, networks and all that stuff.... just does not work well. I am real surprised that Apple responds this way... I do not have much experience with their products since I am a PC man... I guess Apple is just as bad, or even worst in this case. argh.Dell Inspiron, Windows XP
Currently Being ModeratedAug 21, 2008 2:41 PM (in response to jeehtoven)After trying every trick possible, I am still having the issue. I am now on 2.02 with plenty of bug fixes, but apparently not this bug fix.
Anyone have any solutions? Should I take this back asap?Mac mini (G4), Mac OS X (10.5.3)
Currently Being ModeratedAug 22, 2008 4:59 AM (in response to mrerikcollins)i am experiencing the same problem. email is pushed to my iphone, then without warning and for no apparent reason the pushing of emails stop. and by accident i discovered that by powering off/on, it fixes the problem. (actually, one morning my iphone just started to drop every call i made... if ppl called me or i called out, the connection would drop right when the call was established. nothing i did fixed the problem and i was going to try taking the iphone sim card to my old phone to make some calls, then i discovered that powering off the iphone fixed the problem...)
i have no idea what the real cause is, it could be a combination of things, like installation of apps, the way i use the apps, perhaps doing something in an order or combination that was not tested before, playing with settings, switching networks, etc., etc.
the ONLY thing i do know so far, and what this thread confirms, is that whenever the iphone is crapping out and working inappropriately, powering off/on the iphone is a good thing to try and if you're lucky the problem(s) will go away for a while before you have to power off/on again!
looks like iphone is taking a page out of windows. when stuff happens just reboot.
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Currently Being ModeratedAug 22, 2008 6:29 AM (in response to mrerikcollins)I have a 1st gen iPhone w/ all the current updates to iTunes and iPhone. I have been having this exact same problem for about the last week. I have this problem when on Edge and Wifi, it doesn't seem to matter. I have turned Push on and off and it makes no difference. Someone suggested hitting the home button while in mail, I've tried that too and it never helped the problem. The only thing that seems to help is powering down. I now have to do this 3 or 4 times a day. Very frustrating!!
APPLE, is anyone listening??? At least admit there's an issue and you're working on it, PLEASE!! I know a moderator saw this sight so someone's watching.Windows Vista, Own one 1st Gen iPhone and one 3G
Currently Being ModeratedAug 22, 2008 8:42 AM (in response to flaunterton\'s)flaunterton's,
This article will be updated when more information, or a better resolution is available:
It isn't just hitting home to force quit mail, it is holding home down until Mail closes.
Wait a few minutes, then reopen Mail.
Hope this helps,
Nathan C.iMac G5 17" (work), Mac OS X (10.5.3), iMac 20" Aluminum and Home built Win XP machine
Currently Being ModeratedAug 26, 2008 10:11 AM (in response to Jacob Dolinsky1)When this type of problem happens chronically, the temptation is to look for an explanation, and I am doing so as well. I connect to the outside at home through my Airport. At work I am either using Edge or connecting using my office's Public Access WiFi connection. The problem for me seems to happen when I connect to Public Access. I go to mail and the program will spin on "connecting" forever and never pull any mail. If I then shut it down and restart, it connects fine. When I go home it connects to the Airport fine. If I don't connect to the Airport, it connects the next day to Public Access fine. But if I do connect to my Airport, the next day it won't connect through Public Access anymore until I turn it off and reset it. So, I actually think it has something to do with a flaw in how the phone negotiates between different wireless routers, rather than being a problem with Mail per se.
drtorkPowerbook G4 15, Mac OS X (10.5.1)