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5157 Views 7 Replies Latest reply: Oct 2, 2008 8:09 PM by stephe3333
Currently Being ModeratedAug 21, 2008 2:43 PM (in response to simonparker)Hello simonparker. I saw your post and wanted to let you know I am in the same situation. I don't know if it is a bonjour issue or something different since I do not remember installing bonjour on my PC's but they are there and the processes are running fine.
My situation is slightly different. Unlike you my setup was working until very recently (don't know the exact date but it is within the last 1-2 week). Before that time my macbook was able to access my 2 pc's shares and printer on my network with no problems (even through the computer's name/alias). Now I am only able to get to the pc's shares using smb://<ip-address>/<sharename>. Also, I cannot access the shared printers at all anymore.
From the last time it was working there was a Windows patch and I am trying to determine if I installed any MAC OS patches. I am new to the mac world so I am trying to locate potential reasons/solutions. I haven't determined the exact problem yet or seen a solution in any BB's but if I get it resolved I will post the solution. Good luck.macbook, Mac OS X (10.5.4)
Currently Being ModeratedAug 22, 2008 2:49 PM (in response to iVirtual)Did you happen to install Microsoft Service Patch 3 for Windows? That caused my printers to stop working. I hear that "a solution" is to remove SP3 using Add/Remove Programs, but I haven't tried that yet.
Message was edited by: kaeMac OS X (10.4.11)
Currently Being ModeratedAug 25, 2008 6:24 PM (in response to kae)Hello Kae. I did have SP3 recently installed so I did as you suggested and uninstalled it and still no luck. I made sure to reboot all machines after removing the SP. I can still access my shares using SMB but no luck with printers.
Mikemacbook, Mac OS X (10.5.4)
Currently Being ModeratedAug 25, 2008 9:47 PM (in response to iVirtual)Hi iVirtual, what Mac OS are you running, Leopard (10.5.4) or Tiger (10.4.11)? Also, is your printer directly attached to your pc or is it a network printer directly on the local area network? One last question, do you have a firewall (like Trend Micro or Norton Internet Security) on your PC?
From my Mac running Leopard, I have no problem printing to a printer directly attached to my WindowsXP machine. However, I don't have the same luck from my Tiger Machines.
When I print to any networked printer (by that I mean printers directly attached to the network) from the WindowsXP machine with SP3, I always have to use the IP address. The printer.local name no longer works since I installed SP3.
simonparker, If your printer is directly attached to your PC using a USB cable, I don't think you'll be able to see it with the Bonjour Printer Wizard application. Since your printer is shared, you might check your WORKGROUP name on your PC. Something you might check is this:
Do you have a password on your user account on the PC? You'll probably need a password on your PC account. I don't think you can share anything if you don't have a password (I could be wrong, but it has never worked for me without a password).
On leopard, when I added the printer to the Mac I did this:
1) bring up System Preferences/Print&Fax
2) Press the + sign under the printer list, when the add window pops up, choose the "Windows" icon and you should see your workgroup name in the left list.
3) Choose the workgroup and it should populate with your machine name.
4) Select the machine name in the middle list and you should get a login and password dialog box.
5) Enter your PC's Username and Password.
6) You should see a list of shared printers in the right most list.
7) Select the printer and then select the driver.
Your printer should now be configured on the Mac. I know that I had to enter my PC's user name and password several times before I could print.Mac OS X (10.5.4)
Currently Being ModeratedAug 26, 2008 5:14 PM (in response to kae)Hello Kae. I am running Leopard. I do have firewalls on my windows machines but I tried with and without the firewalls turned on. My printers are attached directly to one of my XP machines. Until recently finding the XP machines on the network and setting up a printer on the macbook was very easy. Now I cannot find the machines when I browse (under system preferences->network) and haven't been able to locate the printers.
My next plan is to look at every change applied to the XP machines over the last 2 weeks backing out each update, rebooting the machines and hoping for the best.macbook, Mac OS X (10.5.4)
Currently Being ModeratedSep 4, 2008 5:47 PM (in response to iVirtual)Quick update on this issue. I did back out the latest patches applied on the XP machine to the date I knew the system was working. No luck. I noticed I had an update on the MAC as well but I do not see an easy way to uninstall patches. XP definitely makes it easy then MAC for uninstalls.
Any information on uninstalling patches would be appreciated.
Thanksmacbook, Mac OS X (10.5.4)
Currently Being ModeratedOct 2, 2008 8:09 PM (in response to simonparker)I am having the same problem and have tried just about everything. This is a big disappointment as i could easily and quickly print using any Windows based PC but I can't even get Bonjour to find the printer on my PC.Dell, Windows XP Pro