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Still Having "Connecting" issue after 2.02 Update

1252 Views 8 Replies Latest reply: Aug 30, 2008 11:14 AM by Frankns RSS
Russell Massey Calculating status...
Currently Being Moderated
Aug 19, 2008 8:24 PM
Just curious to know if others are still having the problem where Mail keeps showing "connecting" when the program is opened, and you get the iPhone version of the spinning beach ball of death.

It only stops after a hard reset.

If anyone has figured out how to solve this issue, please post
iMac G4, iMac G5, iBook G4, MacBook Pro, iPhone, ATV, Mac OS X (10.5.4)
  • Level 1 Level 1 (0 points)
    Had similar problem overnight with both Exchange with gmail. A hard reset didnt' fix the problem. It seemed to spontaneously correct itself this morning. I wish this problem was fixed soon!
  • scubanut1 Calculating status...
    I'm still having the same darn problem. I needed to do a hard reset this morning to get it to work. What is the return policy on iPhones?
    macbookpro, Mac OS X (10.5.1)
  • Frankns Calculating status...
    Yes ...

    Experiencing the same thing here, as are a number of the people we support. POP mail now unreliable.
    MBP 2.4 Core 2 Duo, Mac OS X (10.5.4), iPhone
  • doug8007 Calculating status...
    I have this same exact issue. Mail was totally non-functional in a 3g with 2.0. With 2.0.1 Mail, I would still get the eternal (and fruitless) "CONNECTING..." cycle, with no new email, a couple of times a day.

    With 2.0.2 update as of yesterday, same problem.

    This is with 3 POP accounts on servers I control and it is not a conflict of multiple machines/devices checking and the box being locked.

    Mail is unreliable on iPhone and you need to force quit Mail or reboot phone to try to get your email, which in real life does not work.
    2.16 MPB, MB, Mini, 3G iphone (which does not get email well), Mac OS X (10.5.4)
  • lsjrlsjr Level 1 Level 1 (0 points)
    Yes! And the most annoying part is when you have typed up a rather long e-mail and you go to SEND it and then you get the spinning ball. And you have to turn the phone on/off which causes the e-mail message to disappear.

    There has to be a fix for this.
    MACBOOK, Mac OS X (10.5.4)
  • CD3 Calculating status...
    Currently Being Moderated
    Aug 30, 2008 2:13 AM (in response to lsjrlsjr)
    If you don't want to lose all your typing before trying to send and getting the spinning wheel, just hit cancel. You'll be presented with options to save what you've typed as a draft. Then force quit mail. Your outgoing email should be in the drafts mailbox ready to send
    (hopefully successfully) after you've quit mail.

    iMac 24, BlackBook 2.2 GHZ, MacBook Pro, iPhone 3G 16G, 2.0.1 Apple TV, AEBS, Mac OS X (10.5.4), Leopard on the iMac and BlackBook. Tiger on all others
  • William Viall Calculating status...
    I'm not getting any email at all. I've deleted and recreated accounts, pop & imap, and still nothing, while my PowerBook pops the same account fine. Color me frustrated & disapointed. I'm a rabid apple & iPhone fanboy, I've been a huge iPhone evangelical, but this has been a really tough summer.
    PowerBook 12", iPhone 3G, Mac OS X (10.5.3)
  • Frankns Level 1 Level 1 (55 points)
    I certainly agree... a tough summer.

    We support physicians in a metro hospital and some of them are clamoring for new i Phones. So I made the switch -- moving my business number and mail -- to my personal first gen iPhone.

    Based on the troubles in collecting POP mail (used by a number of our University docs) as well as difficulty in connecting to our Exchange server ... we now officially discourage physicians from making the switch.

    We've found that disabling WiFi helps in collecting POP mail more reliably, but it often requires a re-boot to make a successful connection.

    It's really a shame.
    MBP 2.4 Core 2 Duo, Mac OS X (10.5.4), iPhone first gen


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