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Bonjour for Windows no longer works after SP3 is installed

16981 Views 14 Replies Latest reply: Apr 26, 2009 4:31 AM by JumpingHunger RSS
kae Level 1 Level 1 (105 points)
Currently Being Moderated
Aug 22, 2008 12:59 PM
Bonjour for Windows was working fine until SP3 came out. Now I can see the printer and Bonjour goes through the motions to set it up, but I can't print to the printer.

The whole construct of "Printer.local" or "AirPortExpress.local" doesn't seem to work in a printer Port configuration any more.

I can ping the Printer.local or AirPortExpress.local in a command window, but the print spooler can't seem to send anything to the printer if the name.local construct is used in the port configuration.

If I replace the printer.local name in the port configuration with the IP address instead of the printer.local name, I can print fine. The only exception to this is printers hanging off of an AirPortExpress. I can't print to any printer that is attached to an Airport Express. Even if I setup a port to the IP address, I can't print to that printer.

Another user that had this problem uninstalled SP3, I'm contemplating that now.
Mac OS X (10.4.11)
  • mpdajo Calculating status...
    when you unistalled SP3 did it fix the issue? I am having the same issue for Windows XP SP3 under Parallels on Macbook Pro 10.5.4
    Power Mac G5,Macbook Pro,Macbook,iPhone 3G, Mac OS X (10.5.4)
  • mpdajo Level 1 Level 1 (30 points)
    I have since installed Bonjour for windows v 1.0.5 and still has the same issue.

    The list of printers exist when first start Bonjour Printer Wizard, however after I have selected the printer I get the error: "The Bonjour printer you have selected is no longer available. Please make sure the printer is powered-on and plugged-in".

    It is both powered-on and plugged-in and accessible from the MacBook Pro and all other Macs on the LAN.

    After the is dismissed the only item in the list is the Apple Talk access to a different printer on the network (the only device running AT)

    Message was edited: The printer is an ethernet connected Brother HL-4050CDN
    Power Mac G5,Macbook Pro,Macbook,iPhone 3G, Mac OS X (10.5.4), Bonjour for Windows v 1.0.5
  • Snoop Dogg Level 4 Level 4 (1,265 points)
    This is most likely a firewall issue. What happens if you turn off the firewall?
    MacBook Pro, Mac OS X (10.5.4)
  • mpdajo Level 1 Level 1 (30 points)
    Windows XP firewall is Off.
    Power Mac G5,Macbook Pro,Macbook,iPhone 3G, Mac OS X (10.5.4)
  • R Peter DeLong Calculating status...
    I am experiencing exactly the same problem with Bonjour for Windows 1.0.5 running under Windows XP with SP2 running under Parallels 3.0. The sole printer on the network (an HP LaserJet 1320n) appears on the list. The data for the printer appears when it is selected. One can even scroll through the list of printer drivers available, if one is fast with the mouse. Then the "no longer available" message appears. It is possible to quit Bonjour and do this repeatedly.
    20" Aluminum iMac, Mac OS X (10.5.5)
  • Zacharias Beckman Level 1 Level 1 (100 points)
    Same problem here. OS/X 10.5.5, Parallels 4.0, Windows XP and I can't get Bonjour to consistently work. After hours of tinkering I got it to print once last night. Then I shut down Windows (XP SP3) last night, and now it won't print anymore. Has anyone had any progress on getting this fixed?
    MBP 4GB, PM G5, iMac, macMini, Mac OS X (10.5.5)
  • Blind Cowboy Calculating status...
    Are we all agreeing that SP3 broke Bonjour for Windows? Up until a month or more ago, I had all computers in the house wirelessly printing to an HP Deskjet 5400 series USB printer. Now, up-to-date Windows XP machines running Bonjour 1.0.x are failing to see any printers on the network. My network is an Airport Extreme participating in WDS with an Airport Express. All Mac laptops in the house print with no problems. I would love to hear of a solution to this problem, but I am beginning to believe Apple may need to identify the incompatibility issue in the Windows update that broke Bonjour and push an update out.
    MacBook Pro, Mac OS X (10.5.5), VMWare Fusion for Windows XP Pro
  • cgapperi Calculating status...
    Agreed. I have found the following: http://securitytracker.com/alerts/2008/Sep/1020844.html, which states that there was a vulnerability and iTunes 8 and Bonjour 1.0.5 were supposed to fix it.
    MacBook Pro 15" 2.3Ghz Intel Core 2 Duo, Mac OS X (10.5.5), VMWare Fusion Version 2.0.1 (128865)
  • LC57 Calculating status...
    I lost the ability to print wirelessly from my PC using Airport Extreme about a month ago. Bonjour sees the printer, but like Kae, printing fails. Uninstalling SP3 did NOT remedy the problem for me. Apple support was no help.
    Lenovo, Windows XP
  • Lookin\' Up Calculating status...
    I have Windows XP - SP3 installed through Parallels 4.0.3810 and am having the same trouble. When I start up Bonjour it sees my printer right away. I select that printer which brings up the list of printers and almost immediately I get the message that the printer I had selected is no longer available. Any help on this would be awesome. Thanks.
    MacBook, Mac OS X (10.5.6)
  • Mythos_gr Calculating status...
    Just an idea. Could it be that SP3 is overwriting files that bonjour uses? You could try uninstalling bonjour and then installing it again with the update after you've installed SP3.
    MacBook Pro 15.4" 2.4, Mac OS X (10.5.5)
  • D.R.C. Level 1 Level 1 (145 points)
    I have Bonjour installed on my ThinkPad running WinXP. It can't see my LAN-connected HP printer. I don't even see an option to add a Bonjour printer.
    ( how do you add a Bonjour printer??

    Nor can any of my Macs see the shared documents folder on the PC. They could before I upgraded to SP3. Sharing for that folder is turned on, of course

    I removed the Bonjour component and reinstalled it. No diference.

    I downloaded the latest Bonjour installer from Apple and installed that.

    Turned firewall off. No difference.

    The Windows Component Manager shows that the Bonjour service is running. I stopped and restarted the service. No joy.
    The Windows Event Viewer shows that the Bonjour service is logging informational error messages ID=1 from time to time.
    ThinkPad T42, Windows XP Pro
  • MightyBee Calculating status...
    I ran into the same issue and found that opening up port 5353 on my Firewall solved the issue.

    Here is a link to an article that explains exactly how to manually open up ports on Windows XP

    http://support.microsoft.com/kb/308127

    Hope this helps!
    Dell Latitude D620
  • JumpingHunger Calculating status...
    Thanks for that, I had the same problem opened up port 5353 and all works fine now.

    Printing out as I write this from XP

    Cheers
    Macbook, Mac OS X (10.5.2)

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