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Audio cd disappears after confirming import

26065 Views 124 Replies Latest reply: Jan 23, 2009 11:32 AM by wolfcakes RSS
  • mikeadams Level 1 Level 1 (0 points)
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    Sep 10, 2008 1:08 AM (in response to StarDeb55)
    Just a quick note to say that iTunes 8 hasn't fixed this issue.
    iMac 24", Mac OS X (10.5)
  • Denis Lynch Level 2 Level 2 (205 points)
    Currently Being Moderated
    Sep 13, 2008 10:07 PM (in response to mikeadams)
    Indeed not.

    I did find a geeky workaround: the problem is that when iTunes gets the track names from CDDB, it wants to change the volume mount point for the CD from "Audio CD" to the album name. Apparently the unmount goes fine, but the mount falls on the floor.

    If you open Disk Utility in that situation, you'll see that it shows an unmounted Audio CD. Right click (Control-click if you only have one button), and select the option to mount the volume. It mounts with the iTunes-approved title, and iTunes immediately starts importing the CD.

    So if you've got a stack of CDs to import, just leave Disk Utility open to deal with the ones that get "stuck."
    iBook G4, iMac G5, Mac OS X (10.5.4)
  • MLVNYC Level 1 Level 1 (0 points)
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    Sep 16, 2008 5:07 AM (in response to Denis Lynch)
    I just (1 week) got a brand spanking new 24" iMac, 3.06 GHz, 4GB Memory, NVIDIA GeForce 8800 GS. I'm having a problem adding content from music CD's to iTunes, and wasn't sure if this was a software issue or a hardware defect.

    I tried the work-around you posted above, and it did eliminate the need to eject and reinsert, with the disc importing right into iTunes.

    Would be nice if Apple actually addressed this bug so the program worked as intended, but until then I'll relegate iTunes and Disk Utility to their own screen in Spaces.

    Much thanks.
    iMac 24" G5, PowerBook G4, iPhone, Mac OS X (10.5.4)
  • MLVNYC Level 1 Level 1 (0 points)
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    Sep 16, 2008 8:46 PM (in response to MLVNYC)
    OK, now more bizarrely, this afternoon each and every Audio CD I've put in the iMac has had no problem being identified and mounting on the first attempt, without fail.

    Must have shamed it into peaceful coexistence...
    iMac 24" G5, PowerBook G4, iPhone, Mac OS X (10.5.4)
  • itchylipid Calculating status...
    Currently Being Moderated
    Sep 17, 2008 12:07 AM (in response to IVIIVI4ck3y27)
    i'm running the latest tiger with an 03'imac/superdrive/itunes 8.

    it happens to me too but not to often. i just upgraded to itunes 8, 3 days ago, and it hasn't happened yet.

    i notice the desk icon goes missing (or never appeared?). if i click the lower right import button on itunes, nothing happens. i reload the disk, and like the other's, viola.
    imac '03, Mac OS X (10.4.11), itunes 8
  • Band On The Run Level 3 Level 3 (505 points)
    Currently Being Moderated
    Sep 29, 2008 6:50 AM (in response to MLVNYC)
    Hi,

    I had same issue. I simple moved the com.apple.iTunes.eq.plist com.apple.iTunes.plist and com.apple.iTunesHelper.plist from my Library/Preferences folder onto the desktop (just in case it made no diff) and tried it. Everything worked as expected from there on. I set the CD import to Apple Lossless, and then I set to import and eject CD when done. Ripping CDs is super fast now.

    Hope that helps.

    R
    MacPro 3Ghz, 8gig Ram, 2TB Drives, Logic 8.0.2, Apogee Symphony, UAD2, Mac OS X (10.5.4), Rosetta 800, Euphonix MC Control/Mix, Liquid Mix, LA610, UA DCS
  • chris31fr Calculating status...
    Currently Being Moderated
    Oct 12, 2008 5:43 AM (in response to Band On The Run)
    I have the same problem and I use an external Plextor. So it s not a drive problem.
    I start with a "fresh" itunes and imported hundred cd's (apple lossless) without problem .
    After I changed with aiff but I don't think the probleme came from that....
    So, its better now since I choosed "show CD" in pref and I select songs then import with right click...
    imac, Mac OS X (10.5.5)
  • MacVette Calculating status...
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    Oct 21, 2008 11:40 AM (in response to Band On The Run)
    I tried deleting the preferences as you suggested. Once I restarted iTunes, about 3 CD imports worked fine. Then back to the same old thing... insert each disc twice.
    MacBook Pro, Mac OS X (10.5.4), iWork '08
  • kimster521 Calculating status...
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    Oct 23, 2008 6:31 PM (in response to Solum Ipse)
    I have the same problem except i can't eject the CD. I've tried using itunes, and the eject button on the key board and nothing happens. my macbook seems to not know that there is a CD in the drive. This is SO fustrating because the only way for me to get the cd out, is to restart.... bad for my poor mac. please help
    macbook, Mac OS X (10.5.4)
  • MLVNYC Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 23, 2008 7:18 PM (in response to kimster521)
    Have you tried mounting using Disk Utility? This has worked for me each time, and is noted more completely further up the thread.
    iMac 24" G5, PowerBook G4, iPhone, Mac OS X (10.5.4)
  • kimster521 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Oct 24, 2008 7:26 AM (in response to MLVNYC)
    i haven't tried that because i have no idea what disk utility is. I am new to a mac and don't know much about computers in general. Could you please elaborate a little bit more?
    macbook, Mac OS X (10.5.4)
  • StarDeb55 Level 6 Level 6 (19,685 points)
    Currently Being Moderated
    Oct 24, 2008 7:43 AM (in response to kimster521)
    Look at, I believe Dennis Lynch's, post from 9/13/08 for a complete explanation. You will find disk utility in your utilities application.
    iMac G5 2.0, Mac OS X (10.5.4), 160GB iPod Classic, 2G iPod shuffle, iTunes 7.7
  • kevinopp Level 1 Level 1 (25 points)
    Currently Being Moderated
    Oct 31, 2008 1:01 PM (in response to daoustmd)
    this has just started happening to me as well. i just ripped 800 CD's on to my hard drive since i'm digging Genius so much, and thank god it didn't happen then. but in the past week, it just started. some update or another must have caused it. identical symptoms.
    iMac 24" 2.8Ghz Extreme, MacBook 13" 2.16 Ghz, iMac 1.8 Ghz G5 PPC, iPods!, Mac OS X (10.5.5)
  • TedLaRue Calculating status...
    Currently Being Moderated
    Nov 1, 2008 1:11 PM (in response to StarDeb55)
    Had a brand new Macbook 13" 2GHz for 2 days now and have started importing my music collection only to be hampered by this problem.

    Have tried most fixes suggested but the only one that works is having Disk Utility open whilst importing and manually mounting the CD.

    I'm running Mac OS X 10.5.5 and iTunes 8.0.1 and have not touched anything since turning my Mac on for the very first time! I have also reported this issue via the feedback option.
    Macbook Alu 2GHz, Mac OS X (10.5.5)
  • ftonello Calculating status...
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    Nov 20, 2008 4:42 AM (in response to Solum Ipse)
    Same problem with me. Have to insert the cd two times...

    Genius is giving me problem too.. As i live in Brazil, we can´t get genius to work here. Because we don´t have a local app store...So Every time that itunes tries to get genius lists, the programm quits unnescpectly...it shows that anoying quote " ... relaunch application".???After disabeling genius, itunes worked fine..
    Macbook late 2006 model, Mac OS X (10.5.5), 2gb superdrive not a pionner
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