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hanging on import

4066 Views 22 Replies Latest reply: Nov 16, 2008 6:56 AM by GBRandy RSS
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JeremyW Level 1 Level 1 (0 points)
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Sep 21, 2008 11:16 AM
When I click on the import button aperture hangs and i have to force quit.
20" iMac, Mac OS X (10.5.5), Intel Core2Duo 2.40ghz, 4gb memory, 320gb
  • Aristophanes Level 2 Level 2 (320 points)
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    Sep 21, 2008 11:21 AM (in response to JeremyW)
    Exactly the same thing with me. I spoke to an Apple Genius when on the road where this first occurred with my laptop. After a half-hour of trying to troubleshoot, he got a hold of an Apple engineer contact and they confirmed there is a serious bug with the latest RAW update and how it works with Aperture. Apparently it can also cause Image Capture to hang.
    MacBook 2.2 Johnny Cash Black full o' RAM; iMac 2.66 chock full o' RAM, Mac OS X (10.5.4), Pentax K200D + sweet primes lenses; Fuji F40fd; Panasonic GS150 vidcam; iPods
  • Aristophanes Level 2 Level 2 (320 points)
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    Sep 21, 2008 5:01 PM (in response to JeremyW)
    This might work (from Clem who figured it out):

    Delete the file: System/Library/CoreServices/RawCamera.bundle then (re)install the previous version.

    Get the previous version here:

    http://www.apple.com/support/downloads/digitalcamerarawcompatibilityupdate21.htm l

    Restart your computer.
    MacBook 2.2 Johnny Cash Black full o' RAM; iMac 2.66 chock full o' RAM, Mac OS X (10.5.4), Pentax K200D + sweet primes lenses; Fuji F40fd; Panasonic GS150 vidcam; iPods
  • UpWay2L8 Level 1 Level 1 (0 points)
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    Sep 21, 2008 10:11 PM (in response to JeremyW)
    Aristophanes - I tried this fix and it worked on my iMac. I am not updating the MBP until this is resolved by Apple properly.

    Thanks for pointing me in the right direction.
    iMac, MB Pro, iPhone 3G, iPod Touch, Mac OS X (10.5.5)
  • Clem Level 3 Level 3 (550 points)
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    Sep 22, 2008 8:45 PM (in response to JeremyW)
    jeremyw - Did this help you? Or are you still having problems importing images? What kind of import are you doing when you see the hang? Are you importing from a camera? or from a hard drive?
    Main: MacBook Pro 2.5Ghz and Mac Pro 2.66, Mac OS X (10.5.5), 30" + 23" Cinema Displays | big AppleTV user (2 @ home)
  • dglav Calculating status...
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    Sep 23, 2008 1:44 PM (in response to Clem)
    I'm having the same problem, not sure if it's the update or a mistake this morning and started to impost the complete desktop into Aperture library, forced quit to stop this and can't get Aperture running since. I'll try the above tip and let you know if it works. D
    Mac Pro, Mac OS X (10.4.11)
  • Daniel Soderstrom Calculating status...
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    Sep 30, 2008 1:57 AM (in response to JeremyW)
    I've done this, but my Aperture is now borked. Just hangs on load up

    Daniel.
    PowerMac G5 DC, Mac OS X (10.5.5)
  • dglav Level 1 Level 1 (0 points)
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    Sep 30, 2008 2:05 AM (in response to Daniel Soderstrom)
    When you start Aperture, hold down the alt and apple key, you will be prompted to either create a new library or rebuild the existing one. Rebuild your library (this can take some time). I tried this and it worked for me.
    Mac Pro, Mac OS X (10.4.11)
  • Nat Jag Level 1 Level 1 (0 points)
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    Sep 30, 2008 3:47 AM (in response to dglav)
    I'm having a similar problem. I resolved by copying images from CF card, then imported from folder on computer rather than from HD. That worked. At least I know it's a bug, I though my card was corrupt.
    iMac 2.4 2gb Ram, Mac OS X (10.4.11)
  • Nat Jag Level 1 Level 1 (0 points)
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    Sep 30, 2008 3:49 AM (in response to Nat Jag)
    I wrote that incorrectly.
    I copied images from memory card to a folder on my computer. Then imported from the folder, rather than direct from memory card.
    iMac 2.4 2gb Ram, Mac OS X (10.4.11)
  • Neil Ca Calculating status...
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    Oct 14, 2008 2:11 AM (in response to JeremyW)
    I too have had this problem, installing the previous RAW bundle worked for me.
    Mac OS X (10.5.5)
  • snowphoto Calculating status...
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    Oct 16, 2008 2:49 PM (in response to Neil Ca)
    I had the exact problem, click on the "import xx images" and it would hang-up instantly. I tried the above suggestion and it worked perfectly, having no problems since. Thanks.
  • Martin Fowler Calculating status...
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    Oct 20, 2008 7:45 AM (in response to Nat Jag)
    Just to say, I found this solution worked for me to.

    With Aperture not running, copy from the memory card to a folder on the hard drive, disconnect the memory card, start Aperture, import from the hard drive.

    It's much more awkward, but it avoids messing with the software settings. Hopefully I won't have to do this workaround for long before we get a fix.
    MacBook Pro, Mac OS X (10.5)
  • William Straube Level 1 Level 1 (0 points)
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    Oct 20, 2008 8:14 AM (in response to Martin Fowler)
    I had the red-screen, unsupported format with this update when I went to full-screen view. I came across the same recommendation in another link and replaced the update with v 2.1. I won't be updating again soon, either. Had promised myself not to do that and broke my own rule.
    15" MBP 2.33 2G, G5 1.6 Tower, Mac OS X (10.4.11)
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