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Itunes 8 - Connecting Ipod cause Blue Screen on Vista

98372 Views 383 Replies Latest reply: Dec 11, 2008 10:16 AM by skoobe20 RSS
  • Dogs \'n Front Level 1 Level 1 (0 points)
    When I first read about how the iTunes 8 was giving people the BSOD, I was scared to connect my iPod Touch to my computer. I held off for at least 4 weeks because I wanted to see if anyone found a solution or if Apple would release a new version that solved the issue. So, I decided to track this forum topic. Thinking it would only be a page or two of people's suggestions (at the most), I started reading. I soon discovered that 1 page turned into two, and three, then four and so on. Solutions were being suggested but also being discounted. After a while I stopped reading because the forum was getting soooo big and people were still experiencing the issue.

    I got anxious and couldn't wait anymore for Apple to fix this issue. I had read that some people DIDN'T experience the BSOD, so I took the chance that I might be one of those few. Turns out I was correct. A HUGE sigh of relieve washed over me but then I started to wonder why? Why had I not experienced this effect and others had? I have a HP printer, I have Windows Vista, so why not me?
    Mac Pro, Mac OS X (10.5.4)
  • icebike Level 3 Level 3 (740 points)
    I had read that some people DIDN'T experience the BSOD, so I took the chance that I might be one of those few.


    That's a gross miss-characterization of the problem.

    The BSOD was a TINY minority, and it was solved for all but a minuscule number of people with dodgy hardware.

    You make it sound like it was a world wide problem.

    Never come to a help board to find out if if something works. People without problems seldom come chirping in to say "works for me" and when she does everyone jumps on her like a cockroach at a birthday party.
  • Dogs \'n Front Level 1 Level 1 (0 points)
    icebike wrote:
    I had read that some people DIDN'T experience the BSOD, so I took the chance that I might be one of those few.


    That's a gross miss-characterization of the problem.

    The BSOD was a TINY minority, and it was solved for all but a minuscule number of people with dodgy hardware.

    You make it sound like it was a world wide problem.

    Never come to a help board to find out if if something works. People without problems seldom come chirping in to say "works for me" and when she does everyone jumps on her like a cockroach at a birthday party.


    Sorry. I figured people who had this problem came here for guidance and help and would be interested in knowing that this problem isn't present with everyone. I appologize if I confused or made things worse for people. My bad.
    Mac Pro, Mac OS X (10.5.4)
  • Lilika Calculating status...
    A routine update for my iTunes caused my computer to completely DIE! The desktop is compeltely inaccessible through Safe Mode, Safe Mode with Networking, and Safe Mode with Command Prompt. The computer continuously reboots itself and nothing is available except for a black screen that is completely unresponsive. Worst of all, no one at APPLE seems to be willing, able, or interested in repairing this problem!!! In the last day, I have spent 10 hours on the phone with technical support from Dell, Microsoft, and Best Buy. This is a horrible thing to have happen to your computer. If anyone has a solution that does not involve me clearing my system to the default settings, I would be grateful.
    XPS M1530, Windows Vista
  • icebike Level 3 Level 3 (740 points)
    For a problem this serious, it would seem to me that posting the exact version of iTunes causing the problem would be important.

    When did you download it? Was it 8.0 or 8.0.1?

    Which version of Windows? What kind of processor?

    If you can't boot with safe mode then there is really no choice
    but a windows re-install at this point.

    It sounds like critical portions of your hard drive were
    corrupted.

    Depending on the vintage, some factory re-installs preserve
    your personal data, others don't.

    Short or heroic measures like booting with one of the Linux
    rescue CDs and copying critical files to external media
    (thumb drives, external hard drives) there is not much
    that can be done here.
  • InkytheDog Calculating status...
    You will need to uninstall iTunes 8 or above. Install iTunes 7.7 and the problems go away for Vista 64 bit users.
    Dell Studio 1735, Windows Vista, Vista Ultimate 64 bit
  • redninja18 Calculating status...
    how do you downgrade to iTunes 7.7?
    Gateway (ew), Windows XP
  • ouozzy Calculating status...
    This doesnt appear necessarily to be 'new' 2G users from a year ago in July had a thread that is archived over on iPhone discussions that helped me track down that on my win xp 2005 mc ver issue when I docked the 2G after upgrading to v8 itunes sent my PC into an immediate reboot, I knew there was a conflict, but not where, most of them found it to be right after the picture/camera detection by win service ... it ended up related to old drivers for Logitec Web Cam... sure enough, I had one too, removed the driver set for the Log-webcam and bingo! hasnt rebooted since (others said updating those drivers would have done the trick too)... fyi
    PC - AMD EMachine, Windows XP, 2005 Media Cntr
  • skoobe20 Calculating status...
    i get the same thing. when itunes loads its ok until i try to copy to my ipod 160

    This has made my ipod unusable, it might as well go i the bin. even when it try to run diagnostice itunes crashes. its appaling to suggest unplugging peripherals like we had to back in '93. such a wast of time. i believe its a conspiracy to make people buy macs. ive took a screen dump of itunes but dont see where to attach it to. what do we do next????
    advent, Windows XP Pro, 2 gb ram
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