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20728 Views 221 Replies Latest reply: Oct 5, 2008 10:57 PM by philipr26
Currently Being ModeratedOct 3, 2008 8:48 PM (in response to TheKid43)OK, this is weird. I was about to do a factory reset and I saw the instructions about unplugging the unit and hitting the remote menu-minus button. But for giggles, I just hit the menu-minus while the Apple logo was flashing (not unplugging power first) and the second I hit the remote key combo, the full ATV menu came up (not the partial one). It was working fine and I was able to watch a TV show with no issues (I stream over wired) and it was version 2.2.Dell Quad Core, Windows Vista
Currently Being ModeratedOct 3, 2008 8:48 PM (in response to TheKid43)I had the same issue. But it's not an infinite loop, it's just a really long process.
Here's what I did:
1. Let it boot (takes at least 30 minutes).
2. Prompted with a menu saying it had a problem asking if I wanted to restart, run diagnostics, or reset factory settings. I chose run diagnostics. It said everything was fine. Selected restart.
3. Let it boot (another 30 minutes).
It appears to be up and running as I'm browsing movies and music.Mac OS X (10.5.5)
Currently Being ModeratedOct 3, 2008 8:49 PM (in response to TheKid43)MIne is working now. After having the 2.2 update send it into a loop of apple logos I did a factory restore to 2.0 and then updated it again. It now works after the second update.MacBook Pro 2.33 GHz Core 2 Duo, Mac OS X (10.5.5)
Currently Being ModeratedOct 3, 2008 8:51 PM (in response to verrm)Did the update on both ATVs around 10 AM this morning. Ran through all the menus to see if anything had changed (not much had except holding down play or pause enabled "Genius"-I was hoping for Visualizers). Streamed music to both units via Airtunes all day and everything was fine until we sat down for dinner and a movie, then everything imploded. Same symptoms as everyone else. BUT HOLD ON!!! Even as I type this the one up here seems to have sprung back to life! Let me try a movie. That seems to be where all the trouble started when it gave me the "unrecognized format" dialogue before everything went south...IT'S WORKING!!! THEY'VE FIXED THE NET PORT OR SOMETHING!!! Just sit tight and stop fooling with it. The problem is in Cupertino!
JimboMac Pro, Mac OS X (10.5.5), 2.33 GHZ
Currently Being ModeratedOct 3, 2008 8:51 PM (in response to breynolds)this is jacked up... i restarted after launching itunes (having previously shutdown itunes and had the atv start up after doing so) and it is working ok. i'm doing another ATV restart just to be sure. after which i will restart itunes and then reboot atv again to see what happens. looking for a pattern...MacBook Pro, iPhone 3G, AppleTV 160, Mac OS X (10.5.4)
Currently Being ModeratedOct 3, 2008 8:52 PM (in response to TheKid43)there is a suggestion on another board that the units needed to contact apple's servers for some reason, but the servers were down and the result was a continuous reboot. If that's the case, apple go the servers up again and all may be fine.
Not a great piece of software design there apple if that's the case.
I'm doing my upgrade for the 5th time.powerbook (15), Mac OS X (10.3.x)
Currently Being ModeratedOct 3, 2008 8:52 PM (in response to SaschaKoenig)After reading the posts here, I unplugged my wireless range extender that was providing WiFi to my AppleTV. I booted it up and got a normal set of menus. After that I could repower the WiFi, and everything seems to be working fine.
I also updated my iMac to iTunes 8.0.1, forced a sync, and deleted a rented movie I had watched while I was still having the flashing Apple and incomplete menus. But I think the problem is somehow related to networking on the initial post-update boot.
To everyone having problems with 2.2: Try booting your AppleTV once with no available networking and tell us all if that fixes it.iMac G5/2.1, MBP C2D, PMG4-500DP, iBook 12 1.2, Mac OS X (10.5.1)
Currently Being ModeratedOct 3, 2008 8:53 PM (in response to brandon.aaron)Got the apple logo flickering after the 2.2 update. Tried turning off my airport and it seemed to work fine until I turned the airport back on. Then I unplugged apple tv for about 5 minutes, restarted, and had the same problem. So I turned my airport back on then watched the apple logo come and go for about 10 minutes. Amazingly the main menu appeared and it now works! So far, so good.
Unplug it, restart, wait about 10 minutes or longer and see if you have the same results.imac Intel Core 2 Duo, Mac OS X (10.5.5)
Currently Being ModeratedOct 3, 2008 8:54 PM (in response to TheKid43)I thought "What The Heck" I'll first perform a diagnostics & restart before I surrender to a restore. The diagnostics reported that all was fine so I performed the restart. I was really surprised when I got the main menu.. I went to the settings & it reports that I have ver. 2.1..
I can only guess that for some reason it will revert back to the previous version if an issue arises. Try it & report back..MBP, Mac OS X (10.5.4)
Currently Being ModeratedOct 3, 2008 8:54 PM (in response to TheKid43)Me too. B-R-I-C-K after 2.2 update. Did a restore (version 2) now I have to download all my content again. Very un-Apple like, at least the Apple that I use to know and love.
I want the good-old-days back, when Apple was a pillar in the tech world... please....Mac Pro...., Mac OS X (10.5.5)
Currently Being ModeratedOct 3, 2008 8:55 PM (in response to TheKid43)Mine worked! I had the same problem after software update. Tried unplugging and this did not fix it. I pressed Menu - but DID NOT select factory reset. I took the first option which was restart or restore, I forget, BUT IT ALLOWED MY UNIT TO COME BACK TO MENU AND FUNCTION PROPERLY. Software version shows 2.2.Mac Book Pro, Mac OS X (10.5.5)
Currently Being ModeratedOct 3, 2008 8:56 PM (in response to TheKid43)Amazingly and all of the sudden, it's now working. Pure zaniness.
I hadn't done a restore and was just in the other room for about 15 minutes, came back in and menu was up. Didn't do a **** thing, it just started working.
Message was edited by: Keith Courter20" Intel iMac, Mac OS X (10.5.5)
Currently Being ModeratedOct 3, 2008 8:59 PM (in response to Roland King)
Roland King wrote:
there is a suggestion on another board that the units needed to contact apple's servers for some reason...
If thats the case then perhaps a message... "contacting iTunes server" or "contacting Apple TV mother ship" or something along the lines would have avoided this rash of posts.
also... if the message could go to a message stating that the server is down and the apple tv will not respond until the server is back online then we'd be more understanding...
no wait, why does my glorified iPod have to contact an apple server to boot up... thats a doosh and a half!
as dooshy as it sounds though i think theres some truth in it. maybe its a post 2.2 upgrade thing only for apple to see who is upgrading or something... taking a head count of the non-hacked units or something... or the ATV faithful for that matter.
either way, mine is fine now and there was definitely something widespread going on there.
Message was edited by: pocket8077MacBook Pro, iPhone 3G, AppleTV 160, Mac OS X (10.5.4)