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1014 Views 6 Replies Latest reply: Nov 10, 2008 6:41 AM by John566
Currently Being ModeratedOct 22, 2008 10:24 AM (in response to KmanOz)You should take it to an Apple store or call Apple if your ordered online to get it replaced. There's no reason why you should pay the full price for a damaged machine.
Good luck.MacBook Pro 15" 2.4GHz Intel Core 2 Duo, Mac OS X (10.5.5), Also run Win XP SP 3 through BootCamp
Currently Being ModeratedOct 22, 2008 10:34 AM (in response to KmanOz)I had a piece of masking tape on the left palm rest of my new MacBook on Friday. I think the factory is a little sloppy on the final prep for shipping. I returned the MacBook, by the way, because the screen was obviously inferior to my current 1st generation MacBook. I'm getting a MacBook Pro instead. It has a much nicer screen (better contrast, better black levels).
Currently Being ModeratedOct 22, 2008 12:53 PM (in response to KmanOz)I had the same situation with my new MBP.
Being a designer I'm a bit anal by nature which is another reason I love the Apple brand. They are fastidious about the details. However, the right speaker grille on my new MBP is definitely different than the left one. This was confirmed upon further inspection with a photographers loupe. The gille on the left is flawless. The one on the right has slight imperfections within every other little hole which creates a mosaic of sorts in the pattern. Interesting that mine is also the right side.
I'm wrestling with the decision to demand a flawless MBP.
Anyone else seeing this?MacBook Pro, Mac OS X (10.5.5)
Currently Being ModeratedOct 22, 2008 1:06 PM (in response to msngLink)I really don't see what the problem is with exchanging it.
I take the position that if I pay for a no-defect item, I should get it. In my experience, Apple is usually extremely willing to go out of their way to deliver an end product that everyone is happy about.MBP 2.8 (late 2008)
Currently Being ModeratedOct 22, 2008 1:30 PM (in response to HopingForHelp)Wow, I did the exact same thing. I got a MacBook and was immediately disappointed with the screen quality. Exchanged it for a MacBook Pro.MacBook Pro (Late 2008), Mac OS X (10.5.5)
Currently Being ModeratedNov 10, 2008 6:41 AM (in response to SSnow)I also traded in my new MB for a MBP because of the screen quality. I could have lived with no firewire but not an inferior screen. I would have gladly paid more for a MacBook with a better screen - I loved the 13" size. Oh well.
I also have the issue with the dirty looking speaker holes on the MBP. Every one I've seen on display has this issue. You just have to look in the right light. This and the screen tearing when scrolling web sites and watching flash videos are my only two complaints with the new MBP.MacPro, iMac, MBA, MBP, MacMini, Apple TV, iPhone 3G, Many iPods, Mac OS X (10.5.5)