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Trackpad issues

11299 Views 55 Replies Latest reply: Jan 3, 2010 8:32 PM by Steven W. Riggins RSS
  • rtdzign Level 1 Level 1 (0 points)
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    Oct 21, 2008 12:00 PM (in response to Steven W. Riggins)
    I too am having problems with my Trackpad. Just this morning when I used my MBP my trackpad just stopped working, along with my keyboard. I then closed the lid to put it to sleep, then opened it to get my trackpad and keyboard working. In 3 mins it stopped working again. I just shut it down and then rebooted and for now it seems fine. Maybe it is an issue coming out of sleep.
    Macbook Pro (late 2008), Mac OS X (10.5.5)
  • RonAnnArbor Level 4 Level 4 (2,695 points)
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    Oct 21, 2008 2:15 PM (in response to rtdzign)
    I returned my new MBP 15" yesterday because of sleep/wake problems and the same trackpad issues. They didn't even blink at the Apple Store and refunded my money including the restocking fee. Apparently mine was the 4th MBP returned yesterday for the same problem and they were aware of the trackpad issue and were able to recreate it right there at the Genius Bar.

    Hope they get this ironed out soon, for now I'm back to my early 2008 MBP.
    Mac OS X (10.4.10), Macbook Pro -- iPhone 3G
  • bourland Calculating status...
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    Oct 21, 2008 2:24 PM (in response to Mr. Big)
    I have exactly this problem. Only the g-4 trackpad issue seems to have resulted. Can't do 2 finger scroll, etc.

    I'm wondering if I did a clean install of my new OSX disk it would delete all of my data which came through just fine.

    Roger
    citrus1@cox.net
    MacBook Pro, Mac OS X (10.5.5)
  • jinx4848 Calculating status...
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    Oct 21, 2008 7:39 PM (in response to bourland)
    I solved the issue today. I had a modified version of Dock.app (different skin) which I copied over after migrating that broke the gestures. Replacing it with the original fixed things-- I'm going to replace the skin by being a little more specific of which files in that package I copy over this time.
    Mac OS X (10.5.5)
  • Eray Level 1 Level 1 (10 points)
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    Oct 22, 2008 5:25 PM (in response to Steven W. Riggins)
    Having the same issues guys. I need to press at least 5 or 6 times to click somthing bec it doesn't do it in the first one. When in Safari the text gets smaller and bigger while I browse the internet. And the mouse cursor is all over the place while I ret my hand on the side as always with the older model of mbp. This is strange and I'm waiting apple to release an update fix for this.
    MacBook Pro, Mac OS X (10.5.5)
  • Matty Chang Level 1 Level 1 (15 points)
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    Oct 22, 2008 7:31 PM (in response to Eray)
    Did we all use the migration wizard to move from another computer/system?

    I use Migration assistant from a PowerBook G4 15".

    I'll be doing a fresh system install today and report back.
    MBP Late '08 2.53GHz, Mac Pro 2x2.66, iMac 20", Mac OS X (10.5.5)
  • dopefish3d Level 1 Level 1 (0 points)
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    Oct 22, 2008 8:04 PM (in response to Matty Chang)
    I migrated from a first-gen MacBook Pro running 10.5.4, and I'm having the same "failed click" problem.
    Mac Book Pro (Late 2008), Mac OS X (10.5.5)
  • ppmov Level 1 Level 1 (0 points)
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    Oct 22, 2008 9:59 PM (in response to Steven W. Riggins)
    i dunno if i'm alone..
    but please tell me if you have the same thing going on:

    a. the top of the trackpad does not click at all
    b. different sides of the trackpad are elevated higher/lower
    c. if i use the tap, and i tap on the left half of the trackpad, it is weird low-quality-manufacturing sounding
    d.if i click on the right, it's harder to click on the left

    IT'S VERY VERY ANNOYING
    IS THIS REASON TO EXCHANGE?
    Macbook Pro (new), Mac OS X (10.5.5)
  • Matty Chang Level 1 Level 1 (15 points)
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    Oct 22, 2008 10:24 PM (in response to ppmov)
    a) it's hinged on the top, so this is expected

    I am in the process of DOAing mine due to the deadspots in the track pad.
    MBP Late '08 2.53GHz, Mac Pro 2x2.66, iMac 20", Mac OS X (10.5.5)
  • g2mac Calculating status...
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    Oct 22, 2008 10:56 PM (in response to Steven W. Riggins)
    I am also having these problems.
    MacBook Pro (Late 2008), Mac OS X (10.5), 2.53, 4/320
  • Eray Level 1 Level 1 (10 points)
    Currently Being Moderated
    Oct 23, 2008 6:13 PM (in response to Matty Chang)
    I'm thinking the same thing. I used the migration assistant. And I think everyone in this msg did too. Could that be the issue?
    MacBook Pro, Mac OS X (10.5.5)
  • ThomasBrand Calculating status...
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    Oct 23, 2008 7:14 PM (in response to Steven W. Riggins)
    I leave my thumb in the very same position, down towards the bottom where the previous button was located, and do not experience problems with missed clicks or unexpected scrolling. Unfortunately I do not have any suggestions, because prior to your post I believed the Trackpad on the new MacBooks to "just work." Hope my experience helps.
    2.53GHz MacBook Pro (Late 2008), Mac OS X (10.5.5)
  • Michael Renwick Level 2 Level 2 (195 points)
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    Oct 23, 2008 7:23 PM (in response to Steven W. Riggins)
    I don't know what do say here....

    I had the problem on my 1st new Macbook Pro but now I don't have the issue...

    I am not sure if it is just the new machine or it was the new software update I downloaded...it was not available until today....I am betting this fixes the issue...b/c I am not having one.
    Mac OS X (10.4.1)
  • goodmove Calculating status...
    Currently Being Moderated
    Oct 23, 2008 8:29 PM (in response to Michael Renwick)
    My pointer freezes every few minutes for just a couple of seconds. Trackpad does not respond for a few seconds. I used Migration Assistant from an early 2008 MBP 17".
    MacBook Pro Late 2008, Mac OS X (10.5.5), 2.8 320GB 7200
  • Linda Custer Level 2 Level 2 (315 points)
    Currently Being Moderated
    Oct 23, 2008 8:35 PM (in response to Steven W. Riggins)
    I am having the issue that others have noted with the trackpad. It only works 60 or 80% of the time to register a click, even though I get a solid sound out of it and try to hit it like I normally would.

    For the short term I have set the trackpad to accept a tap as click, but this is only a short-term workaround. I am going to see if Apple comes out with something in the next few days. Otherwise, back it goes.

    How annoying that so many are having this problem. Mine is a CTO 2.8/320/7200, so I'm not sure if I can bring it back to an Apple store or if I have to return it over the phone.

    I installed Parallels and wasted a Vista and Office activation. If I have to change hardware, I don't know if activation will go smoothly. I should have waited to do that ... ugh.
    MBA 1.8 SSD; MacBook Pro iCD 2.16; Mac mini G4/1.42, Mac OS X (10.5.4), Dell WFP3007 30" Display; iPhone 3G/16/W

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