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Nov 1, 2005 8:43 AM in response to steve cannellby H.J.,Mine has no dead pixel.
You may need to return it to Apple store and get new one. -
Nov 1, 2005 8:48 AM in response to steve cannellby NetBuzz,Yes, sounds like you have dead pixels. Return it within 2 weeks, or whatever your grace period is, to avoid restocking fees, otherwise you gotta call support for exchange. -
Nov 1, 2005 9:36 AM in response to steve cannellby steve cannell,Ok, thanks for the replies, i bought it in america (i live in england and im back in england now) would i be able to return it to a shop (pc world) in england?
(the screen isnt filled with dots, theres like 7 or 8, would it be eligible for exchange?) -
Nov 1, 2005 9:58 AM in response to steve cannellby NetBuzz,I used to be a laptop repair tech, and I remember there used to be a specification on how many dots you needed to have before the screen could be replaced.
I do not know if this applies to iPods. My guess is it makes no difference since the screen is so small that every dot would be visible. Can you return it in UK? I don't know. Best bet, call Apple to find out. -
Nov 1, 2005 10:07 AM in response to NetBuzzby steve cannell,Im gunna take it back to pcworld tomorrow and see what they say, if not it looks like il be going back to america, hehe -
Nov 1, 2005 10:35 AM in response to steve cannellby NetBuzz,Ship it to me with your receipt, I'll exchange it for you... -
Nov 1, 2005 10:43 AM in response to NetBuzzby steve cannell,ye, sure, lemme jus put my credit cards in with it XP (maybe my passport!) lol, jk im really annoyed if you cant tell, all i want is for it to work fine, but NO, lol it has to be really complicated
plus i can use it as an excuse to go to america -
Nov 1, 2005 11:24 AM in response to steve cannellby Matthew Pringle1,The dots are more than likely dust under the screen. Apple took mine back and replaced it. -
Nov 1, 2005 11:32 AM in response to Matthew Pringle1by steve cannell,No, these are not bits of dust, it on the actual screen and its too big for bits of dust -
Nov 1, 2005 12:16 PM in response to steve cannellby Dante D'Orazio,Mine had 2 dead pixels (That is what the little white dots are on the screen). I bought my iPod from apple.com so when I called up they ssaid I could either send it in to them and they would send me a new one, or I could go to the Apple Store in SoHo (The Nearest one to me) and replace it. So I went to the store, and after a little trouble, they replaced my iPod with a brand new one, and they did not charge me the 10% restocking fee.
Where did you buy your iPod in the U.S.? At a Apple Store or another store, like a Best Buy, or Circuit City, Walmart?
If you bought it from someone else than a Apple Store, then call up the store you bought it from.
Please press "+" if I was helpful.
Good Luck -
Nov 1, 2005 12:22 PM in response to Dante D'Orazioby steve cannell,I bought it from an apple store in texas, so if i went up to the apple store in london they would exchange it? -
Nov 1, 2005 2:16 PM in response to steve cannellby Matthew Pringle1,As in the dust got on the screen in the manufacturing process.
The dust is actually bigger than the pixels on these screens. So when the pixel goes black the dust is still reflecting the light from the backlight. It is a problem that has been noticed alot with these higher density screens. The sony psp has had similar problems.
My first ipod video had tons of them, my new one has just a couple. You have to have the ipod very close to th eye displaying a black background to see them. -
Nov 3, 2005 3:45 PM in response to steve cannellby Dante D'Orazio,yes they would exchange it as long as you bought it from a real apple store, not a apple retailer. Try calling and then going to the apple store in London or do whatever tey tell you to do on the phone.
Good Luck