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AppleCare

7533 Views 33 Replies Latest reply: Dec 4, 2008 5:40 PM by Matthew Leavitt RSS
  • ferdinand l. Calculating status...
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    Oct 28, 2008 5:08 PM (in response to Todd Helland)
    I live in Germany and bought my MBP also there. Is there a problem buying Apple Care e.g. in the US?
    Macbook Pro 15", Mac OS X (10.5.5)
  • AnonyMouse Level 2 Level 2 (260 points)
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    Oct 28, 2008 5:20 PM (in response to ferdinand l.)
    No, there's no problem buying it in the States. It's widely available from many sellers. Most of us just want to buy it at the best price, well below Apple's outrageous list price of US$349.
    MacBook pro 17" 2.5 GHz, Mac OS X (10.5.4)
  • deggie Level 8 Level 8 (44,840 points)
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    Oct 28, 2008 5:26 PM (in response to AnonyMouse)
    Just curious, have you ever had to use any of the AppleCare policies you bought on eBay?
    MacPro Dual Core 2.66 Ghz, MacBook Pro 15", iPhone 3G, Mac OS X (10.5.5), AEXs, Red 2G Nano, Red Shuffle, 16GB Touch, 160 GB Classic, White 60GB 5G
  • sig Level 8 Level 8 (35,770 points)
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    Oct 28, 2008 6:08 PM (in response to deggie)
    deggie,

    Applecare is Applecare. Some years ago I used it to repair a super drive in my TiBook. The AppleCare was purchased from a seller on eBay.
    MacBook Pro 2.4 Ghz 15.4 / 2 Gb Ram, Mac OS X (10.4.11)
  • deggie Level 8 Level 8 (44,840 points)
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    Oct 28, 2008 6:12 PM (in response to sig)
    As I said, I was just curious if the poster had done so. For that matter has anyone run into a fraudulent one purchased on eBay when it came time to use it?
    MacPro Dual Core 2.66 Ghz, MacBook Pro 15", iPhone 3G, Mac OS X (10.5.5), AEXs, Red 2G Nano, Red Shuffle, 16GB Touch, 160 GB Classic, White 60GB 5G
  • AnonyMouse Level 2 Level 2 (260 points)
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    Oct 28, 2008 7:14 PM (in response to deggie)
    About a year and a half after I purchased a 17" Powerbook its hard drive failed and had to be replaced under my eBay bought AppleCare warranty; Apple authorized the HD replacement under the warranty without any problems.
    MacBook pro 17" 2.5 GHz, Mac OS X (10.5.4)
  • AstroMacMan Level 2 Level 2 (290 points)
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    Nov 5, 2008 5:16 AM (in response to AnonyMouse)
    Someone want to explain how this works? That is, how does a random individual or business come to be selling AppleCare on a computer that they didn't sell? I have never heard of such a thing. Is there somewhere on Apple's web pages that acknowledges this, that says it's acceptable to buy AppleCare from a third party who have never seen your machine?

    Are these computer dealers trying to make extra money? It all sounds fishy and a grey market sort of thing.
    iBook G4 1.33 GHz, Mac OS X (10.4.10)
  • discostu514 Level 2 Level 2 (235 points)
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    Nov 5, 2008 9:08 AM (in response to AstroMacMan)
    uh... who cares?
    macbook pro 15.4" 2.4 ghz 4gb RAM 160gb HD, Mac OS X (10.5.5)
  • babowa Level 7 Level 7 (22,070 points)
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    Nov 5, 2008 3:51 PM (in response to AstroMacMan)
    I've always wondered about that myself - where are they getting it and why is it that they sometimes have a dozen or more available? Obviously there is a profit being made.

    As for buying it from a third party who's never seen my machine, that really doesn't matter. Applecare is a registration code for an iMac, MBP, or whatever, inside a nice little box - what matters is that you purchase the right one for the machine you have and you don't have to buy it at the same time you purchase your Mac - you have one year to do so, so even if you were to buy it at a local Apple store 6 months after your Mac purchase, they most likely would not remember you or your machine and gladly sell you whichever Applecare you ask for. Apple also suggests that you keep your receipt; I've gotten it twice over the years as a gift and informed Apple that I did not have a receipt and they accepted that explanation. I think it's a big money maker, especially if you don't need to use it.
    15" 2.2GHz MBP 4GB RAM , 24" white 2.16GHz iMac 3 GB RAM, Mac OS X (10.4.11), LaCie d2 DVDRW, 2 LaCie ext HD (1 Quadra), Wacom tablet
  • AnonyMouse Level 2 Level 2 (260 points)
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    Nov 5, 2008 4:11 PM (in response to babowa)
    "I think it's a big money maker, especially if you don't need to use it. "

    Yeah, Well, I'd say if you've got a Macbook Pro, there's a very good chance that you'll need to use AppleCare, especially during year 2 and/or 3.
    MacBook pro 17" 2.5 GHz, Mac OS X (10.5.4)
  • eastvillager Calculating status...
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    Nov 5, 2008 5:48 PM (in response to Todd Helland)
    The people that say don't buy it on Ebay haven't a clue. The number you are given by the seller who buys it in bulk is registered on an Apple page and the contract i sent to your email address from Apple. That's it. They don't know if you paid $350 or $150 and don't care. Get it as cheap as possible on EBay. I think thats says it all.
    G5 Tower, Mac OS X (10.4.10)
  • babowa Level 7 Level 7 (22,070 points)
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    Nov 5, 2008 6:53 PM (in response to AnonyMouse)
    That's why I've always bought it for every Mac I've owned except the very first one, especially my MBP, but I hope both my machines last forever or only require a "doable" repair because I really really would not want either replaced with a glossy screen model.
    15" 2.2GHz MBP 4GB RAM , 24" white 2.16GHz iMac 3 GB RAM, Mac OS X (10.4.11), LaCie d2 DVDRW, 2 LaCie ext HD (1 Quadra), Wacom tablet
  • elskardio Calculating status...
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    Nov 13, 2008 7:10 AM (in response to AnonyMouse)
    Hey AnonyMouse,
    How long did you wait before Apple send you a confirmation ?
    My Applecare registration has been in progress for 2 days now...
    Thanks
    MacBook 13" Alum. & iMac 24", Mac OS X (10.5.5)
  • AstroMacMan Level 2 Level 2 (290 points)
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    Nov 15, 2008 6:44 AM (in response to discostu514)
    "Who cares?" Well, obviously I did because I asked the question! Is there a point in being sarcastic and interrupting a thread? Is that really helpful?

    Actually, the vendors should care and so should anyone thinking of buying AC from ebay. So, the answer is, lots of people care!

    Now back to our regularly scheduled programming!
    MacBook Pro (early fall 2008), Mac OS X (10.5.5), Oh, how I miss my iBook! Much faster, more readable screen!
  • AnonyMouse Level 2 Level 2 (260 points)
    Currently Being Moderated
    Nov 15, 2008 11:18 AM (in response to elskardio)
    It took about 6 weeks until I received a confirmation by mail.
    However, you should be able to get your confirmation on Apple's web site soon after you register your AppleCare; You'll be able to see your appleCare serial number along with the serial number of the Mac that's covered.
    MacBook pro 17" 2.5 GHz, Mac OS X (10.5.4)

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