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Phone locks up and reboots, disables wifi and bluetooth

585 Views 3 Replies Latest reply: Nov 19, 2008 12:34 PM by pc2k07 RSS
Jonathan Simon1 Calculating status...
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Nov 18, 2008 11:48 AM
Original 8 GB phone, running 2.1. Phone is tremendously unstable - long pauses on UI. Frequently locks up and resets - sometimes in Safari, sometimes while sitting idle charging. One peculiarity upon reset is that it is disabling wifi and bluetooth. Is this normal?
iphone, Other OS, 2.1
  • rtln Level 2 Level 2 (185 points)
    I don't think it is normal but I did just start experiencing this last week. Three times now I have gone to answer a phone call while wearing my Jawbone and discovered that the iPhone had just decided to turn off Bluetooth all by itself.

    Very strange!
    Powermac Dual & Powerbook G4, Mac OS X (10.4.11)
  • Raleigh D. Level 3 Level 3 (715 points)
    Jonathan Simon1,

    Have you tried restoring your iPhone, setting it up as a new phone?

    Backing Up, updating, and restoring your iPhone and iPod touch software
    http://support.apple.com/kb/HT1414

    If the issue occurs and you notice the WiFi Address disappear entirely, this article has some useful steps to follow:

    Unable to use Wi-Fi with iPhone or iPod touch because there's no Wi-Fi address listed for the device
    http://support.apple.com/kb/TS1559

    If that doesn't resolve the issue, you probably need to service your iPhone:
    http://www.apple.com/support/iphone/service/faq/

    Hope this helps,

    Raleigh
    Power Mac G5, iMac 24", iBook G4, Mac OS X (10.5.4)
  • pc2k07 Level 2 Level 2 (170 points)
    Mine does the excact same thing and has been doing it since the 2.0 update. The lags/slowness is clearly a free space / programming issue. When I removed about a gig of music the lags/slowness went away, then I put the music back on so that the phone was almost full and the lags/slowness returned. Apple wont acknowledge that you need so much free space in order for it to run correctly, but as far as i can tell that's the issue.
    Also my bluetooth turns off by itself all the time.
    Wifi seems to be fine on mine.
    And no I haven't tried to restore the phone as all the apple people tell me, you don't need to do that with the mac os. Simply not true, at least with the version of mac os on the iphone.
    It's too bad that apple dropped the ball on this one. They had a chance to sway windows users over to apple products and the mac os, but they have failed. I have no confidence that mac os is any better than windows so i'm sticking with the #1 os in the world. I gave apple the chance, but I'm unimpressed by there products and their os. Too bad cause I hoped for more, but anyway, unfortunately the iphone is the first and last apple product I will probably buy.
    I hope future updates address the current lag/slowness issues.
    Dell Inspiron 17" wide screen, Windows XP Pro, iPhone 4gb

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