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6790 Views 24 Replies Latest reply: Jul 31, 2009 7:33 AM by Rick Lecoat
Currently Being ModeratedNov 12, 2008 3:20 PM (in response to elliotw100)Eliot-
I have researched the same problem you are experiencing and it is simply poor signal transcoding on the part of itunes/airport. There is an option that works off and on for me - use "signal robustness" for the airport express. It may or may not work for you but give it a shot. I also find that in previous versions of itunes, broadcasting to both computer speakers and the express seemed to correct the error somewhat. Also the microwave in my house made it worse. Other than that, there is little solution. I believe Apple is aware of this, but no solution. I stopped using mine quite some time ago.Dell, Windows XP, Smoking fast ... not really
Currently Being ModeratedNov 14, 2008 1:48 PM (in response to jeffeg)Thanks for the reply Jeffeg. But why won't Apple fix this? It makes the unit USELESS. Who wants a music streamer that cuts out intermittently!Dell, Windows Vista, Dual 2 Core
Currently Being ModeratedNov 15, 2008 2:27 AM (in response to elliotw100)You don't say which Airport Express you are using and what its settings are.
There are two Airport Express models. The original model works on 802.11b/g on 2.4 GHz. The later model can do 802.11n on 2.4 GHz or 5.0 GHz. My experience is that interference when using the 2.4 GHz band creates drop-outs when sending audio from iTunes to an Airport Express. I now have an 802.11n network on 5.0 GHz and no longer have drop-outs. I also have a 2.4 GHz 802.11g network for my iPhone and other devices that can't do 802.11n. They are connected to each other by ethernet.
Interference on 2.4 GHz occurs because a lot of people nearby have wireless networks too. You may not notice the interference when doing other network activity that is not time dependant but it shows when streaming music. Using a utility like iStumbler or AirRadar I can see I am the only one using the 5.0 GHz band in range of my computer.MacBook Pro, Mac OS X (10.5.5)
Currently Being ModeratedNov 15, 2008 9:18 PM (in response to elliotw100)i two have this same problem the odd thing is tha i had it working before. I think that it might have something to do with your firewall settings. I have removed the desktop fire wall from my lap top and the remote speakers seem to work fine. ( lap Top runs xp pro) However my pc tha runs Vista cuts out all the time no matter what the firewall settings are set to. you are right it has nothing to do with signal. There has to be some kind of fix out there Help.Windows Vista
Currently Being ModeratedNov 15, 2008 10:41 PM (in response to IRL8)I have this same problem (with a Mac, but no solution in that forum either). I have only had this problem since itunes8. Ive just changed the aiport settings to enable transmission robustness and increase multicast just in case the drop outs are casued by the airport express getting distracted by something else. stay tuned!!!
EDIT: This hasn't helped at all. Still dropping out as much as ever.
Message was edited by: pauledneyMacBook, Mac OS X (10.4.11), iMac
Currently Being ModeratedNov 18, 2008 5:37 AM (in response to Matthew Smith)It is the most recent AirPort Express (n). But, please note this is NOT an interference problem with other devices like cordless phones or microwaves. The reason being I experience the drop out on my computer speakers too (although only when I select multiple speakers, not when I select computer speakers only).
I believe this is an iTunes problem. Still no fix.....COME ON APPLE, PLEASEDell, Windows Vista, Dual 2 Core
Currently Being ModeratedNov 18, 2008 11:16 PM (in response to elliotw100)Why is this not an interference problem if you are selecting multiple speakers? Some of the speakers are still wireless, aren't they? That will still affect output to the computer speakers as iTunes is trying to synchronise the music over all speakers.
I have had to fix this issue for many friends. Wireless interference on 2.4 GHz is usually the problem.
Try the 5.0 GHz band and see what results you get. If it fixes it then you're happy and it's not an Apple/iTunes problem. If it doesn't fix it then you can say you have definitely proved it is not the wireless band that is the problem.MacBook Pro, Mac OS X (10.5.5)
Currently Being ModeratedNov 19, 2008 9:26 AM (in response to Matthew Smith)How comes that this problem occurred just after installing iTunes 8 and it was not happening on iTunes 7? Same network, same wireless environment! No interference whatsoever from different networks or other devices in the neighborough. And if one has the old model why should it left not working? Thank youSony VGN-FE41S, Windows Vista, Windows Mobile, Airport Express
Currently Being ModeratedNov 19, 2008 12:06 PM (in response to elliotw100)After trying every suggestion out there, I've finally found one that worked for me. I just opened the AirPort Utility, then started streaming to multiple speakers and it worked. Now it always works, even without opening the AirPort Utility. And my Windows Firewall is enabled without any specific ports opened. I don't understand why it works, but at least it works now.
Previously, I could only stream to multiple speakers from my Mac. I could never get any Windows machine (XP or Vista) to work. I've tried opening ports and disabling the Windows Firewall, but it didn't help. I didn't try playing with any settings in my Airport Extreme or Airport Express because I didn't think it would help since my Mac worked fine.
What is also weird is that I opened the Airport Utility on my Mac and it fixed the issue on my Windows.
Anyways, hopefully it will work for you too.
Currently Being ModeratedNov 29, 2008 5:03 AM (in response to elliotw100)I have tried connecting my AirPort Express to my network by an ethernet connection.
I have the SAME problem. So it is NOTHING to do with the wireless network.
Apple - please sort this out. I am not going to buy another Apple product again, that's for sure.Dell, Windows Vista, Dual 2 Core
Currently Being ModeratedNov 29, 2008 7:55 AM (in response to wl11)"After trying every suggestion out there, I've finally found one that worked for me. I just opened the AirPort Utility, then started streaming to multiple speakers and it worked. Now it always works, even without opening the AirPort Utility."
YES! This also worked for me. I opened AirPort Utility and then opened iTunes v8 and started streaming music. No interruptions for well over an hour now - I use to get interruption every 30 seconds or so. Thanks for sharing your solution.
And now with the free 'Remote' application installed on my iPod Touch I have total control over my iTunes streaming music from anywhere in my house - even outside on the porch. Nice.IBM T41, Windows XP, N/A
Currently Being ModeratedDec 1, 2008 10:44 AM (in response to elliotw100)I agree with you. I don't think it has anything with being on wireless or not. That is why I didn't play with the interference and robustness settings. Remember, in my case, it always worked when streaming from a Mac and never from Windows regardless what the network configuration was. I still don't understand the root cause or why the fix worked. I just know that it is fixed for me and that it's worth a try. Just give it a try, it couldn't hurt. Good luck.
Currently Being ModeratedDec 1, 2008 4:09 PM (in response to wl11)Opening the Apple AirPort utility didn't work for me. I have, however, found a solution. I took the AirPort back to Apple for a full refund. Job done. No more AirPort. I recommend everyone does the same!Dell, Windows Vista, Dual 2 Core
Currently Being ModeratedJan 3, 2009 11:14 AM (in response to elliotw100)Having spent a couple of hours researching drop out issues with the Airport Express and iTunes, this is the most useful advice I've found. Thanks!Windows Vista