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Airport Express suddenly stops working

1545 Views 9 Replies Latest reply: Dec 4, 2008 11:58 PM by 2Bravo RSS
wongest Calculating status...
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Nov 7, 2008 9:09 AM
Hi,
Wondering if people have had this problem and if they resolved it.
My Airport Express is used as my main wireless router, and there are 4 computers in this network. Often times my AE just stops working, I can't see it in wireless network list, it just disappears. It still has a green light, no flashing. I have to unplug the thing, wait a couple of seconds and then replug it. Then it'll work just fine 'till the next time it disappears on me.
I wonder what's going on...
Thanks
MacBook Pro 2.2, Mac OS X (10.5.5)
  • rlscott Calculating status...
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    Nov 7, 2008 7:29 PM (in response to wongest)
    I have a time capsule that does the same thing. Works fine for awhile and then just disappears from the list of available access points. A power cycle fixes things until it happens again. This just started happening recently. Have there been any updates...? can't remember.
    iMac Intel, Mac OS X (10.5.2), 4Gig
  • jokawi Calculating status...
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    Nov 30, 2008 9:22 PM (in response to wongest)
    Yep, and I'm one of those people. I've been playing around with every configuration and connection method I can imagine for my disappearing AE, and the only thing that keeps it visible in the Airport Utility for longer than a few minutes is when I plug it into my network via an ethernet cable. However, this connection method doesn't work for my situation, so this is quite frustrating! I have not run across any solutions on the internet so far. I plan to contact Apple support if I can't find a solution soon.
    Windows Vista
  • lepshi Calculating status...
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    Dec 1, 2008 4:56 AM (in response to rlscott)
    same for me too, pluging it out and back in fixes the problem for some time...
    Mac OS X (10.5.5)
  • K I M B A K A T Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 1, 2008 7:58 AM (in response to wongest)
    Yep! Had this airport express for two years.. Suddenly, last night, it drops from the radar.

    I connected an ether cable and manually configured it after the first two types of resets did not work.

    I did a factory reset..and then it showed up as a new Apple Network. Configured it. Restarted it.. It would not show up in the airport menu.

    So I can only see it now when I use an ether cable.

    Are service providers doing something on their networks that cause this dropoff?
    It also turns out this week..my provider is moving to all digital signals and I hooked up my digital converter about 6 days ago.
    Aiport Express (early 2007), Mac OS X (10.4.11)
  • K I M B A K A T Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 1, 2008 7:59 AM (in response to wongest)
    Yep! Had this airport express for two years.. Suddenly, last night, it drops from the radar.

    I connected an ether cable and manually configured it after the first two types of resets did not work.

    I did a factory reset..and then it showed up as a new Apple Network. Configured it. Restarted it.. It would not show up in the airport menu.

    So I can only see it now when I use an ether cable.

    Are service providers doing something on their networks that cause this dropoff?
    It also turns out this week..my provider is moving to all digital signals and I hooked up my digital converter about 6 days ago.
    Aiport Express (early 2007), Mac OS X (10.4.11)
  • FrankG Calculating status...
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    Dec 1, 2008 11:02 AM (in response to K I M B A K A T)
    Many folks are having similar problems, even when the AX is only being used to run iTunes through a home stereo. That's my situation: my old PB running OS 10.4.11 is working fine running iTunes through the AX but my newer MPG running OS 10.5.5 doesn't see the AX at all. This seems to have happened when I upgraded to iTunes 8 (which required an AX firmware update). Seems to me that there is a conflict of some sort.....which Apple has not yet deigned to fix.

    As an aside, the cynical side of me wouldn't be surprised if its a kink somewhere in Apple's latest DRM efforts, but that's just the cynical side of me. The non cycical side of me thinks that this is the type of bug that seems to be quite common in new Mac OS rollouts -- despite what the Apple commercials might suggest.
    MacBook Pro, PowerBook, Mac OS X (10.5.5), Airport Express
  • lepshi Level 1 Level 1 (0 points)
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    Dec 2, 2008 12:34 PM (in response to wongest)
    heh, I've found a way to solve this, for me it's working for an hour already. the new firmware 6.3 was the problem, so i uploaded firmware 6.2 to my airport and now it works.

    to do this:

    Open AirPort Utility - Double-Click Your Base Station - Go Base Station > Upload Firmware... and chose 6.2 or any else.

    this worked for me, hope it will for you too.
    Mac OS X (10.5.5)
  • 2Bravo Calculating status...
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    Dec 4, 2008 11:58 PM (in response to wongest)
    As best as I can determine this is a Leopard and firmware issue with the newest AX. I'm having the same problems with my new MacBook Pro running 10.5.5 and AX firmware 7.3.2. Best luck I've had so far is to downgrade to 7.3 and then when it drops off, just turn airport on and off repeatedly from your computer until it finds it. Might take a half dozen tries or more. The odd thing is I'm also using a PowerBook G4 1.25 FW800 with 10.3.9 and it connects and reconnects like a charm. Even when I'm waking up from sleeping. My iPhone also seems to connect reliably. I do hope that Apple fixes this. It's very annoying. Also looking through the discussion posts, it looks like a fair number of people are experiencing this.
    MacBook Pro 15.4, Mac OS X (10.5.5), 2.53Ghz Core 2 - 4GB

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