Skip navigation
This discussion is archived

NVidia 9600 graphic cards defective?

8419 Views 44 Replies Latest reply: Dec 30, 2008 12:44 PM by Mechanic man RSS
  • Sonoko Calculating status...
    Currently Being Moderated
    Dec 12, 2008 10:14 AM (in response to Zen-Zero)
    I got an MBP (custom configured) a week after they were announced. It works great... almost. I only use the 9400M at school for web browsing and word processing - so I don't know how it behaves when stressed, but when gaming on the 9600M (World of Warcraft primarily), I do experience the "black screen" where the screen goes black and the sound loops.

    I was expecting the SMC and Firmware updates to fix the issue, but they did not. It just happened to me. Using smcFanControl 2 to speed up the fans while gaming makes the issue much less frequent but it has happened once even with fans sped up.

    I can't even bother getting a replacement (if that would even help) because I need my laptop with me at all times.

    All I can say is Apple quality is going downhill fast, and if I were you I would definitely wait until another revision if you can.
    MacBook Pro, Mac OS X (10.5.5), 2.8ghz / 4gb Ram / 320gb @ 7200rpm
  • rico2kblogs Calculating status...
    Currently Being Moderated
    Dec 12, 2008 12:41 PM (in response to Sohaila)
    I'm having the same issues like everyone in the new MBP Late 2008
    I am using the NVIDIA GeForce 9400M + 9600M GT with 256MB and getting a black screen and sound loop.

    I have an apple care warranty? Should I go to Genius Bar make an appointment for repair? or wait for the new revision?

    Purchased Nov 22
    MB470LL/A- Macbook Pro (late 2008), Mac OS X (10.5.5), MB470LL/A with 4 gig ram
  • rico2kblogs Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 12, 2008 1:28 PM (in response to Sohaila)
    I'm having the same issues like everyone in the new MBP Late 2008
    I am using the NVIDIA GeForce 9400M + 9600M GT with 256MB and getting a black screen and sound loop.

    I have an apple care warranty? Should I go to Genius Bar make an appointment for repair? or wait for the new revision?

    Purchased Nov 22
    MB470LL/A- Macbook Pro (late 2008), Mac OS X (10.5.5), MB470LL/A with 4 gig ram
  • parry_pb Calculating status...
    Currently Being Moderated
    Dec 12, 2008 3:03 PM (in response to rico2kblogs)
    Have you installed all the latest updates?

    If yes and you still have issues - Of course, yes, you should make an appointment for repair. It is not supposed to hang and crash like that.
    MacBook Pro 2.4 Ghz 4Gb, Mac OS X (10.5.5), MacBookPro4,1
  • Peace25 Calculating status...
    Currently Being Moderated
    Dec 12, 2008 3:52 PM (in response to Sohaila)
    yup it is defective. I had bought one about a week after the announcement and it had nothing but problems. I got screen shots of it hitting 112c.

    So, it was replaced (they almost didn't replace it however, even though it was in the two weeks.) The new one did the same thing, and over the course of a month I had gone to two different apple store/repair centers.

    I finally gave up and requested a full refund. For close to a 3,000$ computer I expect it to function at least. I was only using one program at a time and I reproduced it with just ichat!

    This was my first and last Macintosh. I just can't justify paying that much as a student if the hardware is this faulty. I question why more people aren't angry about this and speaking out.

    Peace25
    2.8 macbook pro, Mac OS X (10.5.5), Hot, Hot, Hot
  • rico2kblogs Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 12, 2008 4:15 PM (in response to Peace25)
    I already placed a call from apple and they open up a ticket for me and now they are in the process of investigating the issues. At this point since im still in the 30 days bracket.. They will send me a newer one. I specifically asked them not to send me a faulty nvidia graphic cards and i asked them to restart my apple care warranty upon receiving the new one..Its such a shame that apple have to go thru this. I mean its NVIDIA who made this big mistake and apple is in the front line.

    thanks =)
    MB470LL/A- Macbook Pro (late 2008), Mac OS X (10.5.5), MB470LL/A with 4 gig ram
  • Zen-Zero Calculating status...
    Currently Being Moderated
    Dec 12, 2008 4:17 PM (in response to parry_pb)
    Any idea of the time frame to expect before Apple bring out Rev B?
    Windows XP Pro
  • rico2kblogs Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 12, 2008 4:22 PM (in response to parry_pb)
    Yes ! in fact i actually got the new update from lastnight.. I downloaded the EPI Update and the Magsafe Update.. So everything is up to date.. but thank you..
    MB470LL/A- Macbook Pro (late 2008), Mac OS X (10.5.5), MB470LL/A with 4 gig ram
  • parry_pb Level 2 Level 2 (290 points)
    Currently Being Moderated
    Dec 12, 2008 4:47 PM (in response to Zen-Zero)
    Nope - no one except Apple knows their plans! But may be MacWorld San Fransisco will bring in some news, may be not.
    MacBook Pro 2.4 Ghz 4Gb, Mac OS X (10.5.5), MacBookPro4,1
  • Peace25 Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 13, 2008 12:14 AM (in response to rico2kblogs)
    well, they opened a ticket for me too. The response was it's a normal temperature... I don't care what apple technicians say, I am a computer science major and Intel's own white papers for the t9600 the CPU used in the uni body mac book pro's say the critical temperature junction for the CPU is 105c! Something smells about the whole thing they are covering up a serious screw up.

    Peace25
    2.8 macbook pro, Mac OS X (10.5.5), Hot, Hot, Hot
  • thelostpatrol Level 1 Level 1 (5 points)
    Currently Being Moderated
    Dec 13, 2008 12:09 PM (in response to Sohaila)
    Best thing to do is run a game if you really want to test out the 9600. My MBP Unibory 15" ran Fallout 3 and Left 4 Dead as well as Counterstrike: Source in Windows XP for substantial amounts of time with no problems, so I am not worried about this issue in my case.

    There are some defective 9600s because Nvidia has been sprinkling them into the line of improved 9600s being shipped to Apple, so there are still a few that will need to be replaced.

    That said, the amount of good 9600s far surpasses the amount of faulty ones.
    iMac 20" 2007 // MBP 15" 2008, Mac OS X (10.5.5), 2GB RAM each
  • dorenthe Calculating status...
    Currently Being Moderated
    Dec 14, 2008 2:07 PM (in response to Sohaila)
    Hi,
    I read your ads and I already make an appointment @ the genius bar because of my faulty NVIDIA Chip.
    I get a" black screen of death " if I play Command @ Conquer for 5 - 10 minutes...
    What can do what can I say ––> My purchase date was the 01.11.08 and I want a new Macbook Pro not a repaired one ... Can I stand on my right cause I paid 4000 A$ ?!
    Macbook Pro unibody, Mac OS X (10.5.5)
  • George Frazee Calculating status...
    Currently Being Moderated
    Dec 14, 2008 3:44 PM (in response to Peace25)
    Read through the forums a bit, you'll find that anyone experiencing this issue is rightfully angry/frustrated.

    My first MBP was a disaster. I pitched a fit at the Apple store and the manager exchanged it for me. Haven't had any issues since. It's a shame you got two bad apples in a row.
  • George Frazee Level 1 Level 1 (5 points)
    Currently Being Moderated
    Dec 14, 2008 3:52 PM (in response to Peace25)
    I think that maybe there was confusion between Fahrenheit and Celsius?

    105f is well within tolerance. My Pro runs around 50-60c when I'm working it. 105c would fry the thing, I think.
  • Robert Derelanko Calculating status...
    Currently Being Moderated
    Dec 14, 2008 4:23 PM (in response to George Frazee)
    Well, if 105C fries it, mine would be melted plastic. Mine hit over 100C (yes Celcius) gaming on the 9600.. I also suffered from the Black screen during gaming.

    Just brought mine in for repairs today. Every Genius I spoke to never heard of the problem. But they are replacing the logic board anyway.
    Late 2008 Macbook Pro 2.53, Mac OS X (10.5.5)

Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.