Skip navigation
This discussion is archived

itunes/iphone app update problems

22193 Views 32 Replies Latest reply: Jan 25, 2009 3:00 PM by shaggy16 RSS
1 2 3 Previous Next
mhoutman Calculating status...
Currently Being Moderated
Dec 14, 2008 10:39 PM
since the last couple of days i have the following problem:

the updateof some apps (shazam) was first visible on both my iphones, but the next day it disappeared. the same with itunes: it was not visible. today the sme with touchgrind: visible on my iphones but not visible in itunes.

is this problem caused bu apple's ?

tia. m.
Mac Pro 3.2 GHz, MacBook Pro 2,6 GHz and 2,4 GHz, Mac OS X (10.5.5)
  • Dirk Ellenbeck Calculating status...
    Currently Being Moderated
    Dec 16, 2008 10:10 PM (in response to mhoutman)
    Same problem here for me in germany. When I "buy" the updates the iTunes Store is aware of the fact that I've already bought the app and I can download and install the new version without a problem.
    MacBook Pro, Mac OS X (10.5.6)
  • Antti Merikukka Calculating status...
    Currently Being Moderated
    Dec 17, 2008 12:24 AM (in response to mhoutman)
    Same here. All of the updates are available on iPhone but iTunes just keeps on insisting that no new updates are available. I think the problem really started with latest iTunes app upgrade. Apple needs to fix this!
    Many, Mac OS X (10.5.6)
  • Chasearoo Calculating status...
    Currently Being Moderated
    Dec 17, 2008 6:31 AM (in response to mhoutman)
    Ok...so I solved my own problem...I hope.

    1. First I restored the software on my iPhone through iTunes, but that didnt work.

    2. Then I went back to Apple and re-installed iTunes and it worked!
    MacBook Pro, a bunch of minis, a G5, G4, G3 LC 475,2 vid iPods and 1 wet iphone, Mac OS X (10.5.4), and 1 French roast marinated Blackberry Pearl
  • applewolf Calculating status...
    Currently Being Moderated
    Dec 17, 2008 10:37 AM (in response to mhoutman)
    I have the same problem with the Itunes Store in Germany. The updates are showing on the iphone but not in itunes. Since 5 or 7 days.I hope there will be a fix soon.
    And i see i am not alone with this problem.
    Powermac G5, Mac OS X (10.5.5)
  • Intelintosh Calculating status...
    Currently Being Moderated
    Dec 17, 2008 10:58 PM (in response to mhoutman)
    I too am having the same issue.

    Recently I noticed an update to an application appear on my iPhone. I didn't update right away and noticed that after a day or two the update badge had vanished. I checked iTunes on my Mac and it said there were no updates available.

    A few days later however the update for the original app appeared again so I proceeded to update however iTunes still said there were no updates available. I have had 9 or 10 apps update not on the iPhone but iTunes still says everything is up to date.

    I have uninstalled and reinstalled iTunes, deleted the iTunes plist file, logged out and back in to my ITunes account - no dice. iTunes still fails to detect that there are updates.

    The apps that are downloaded onto the phone copy back to the Mac just fine however it's still missing updates.

    I hope this is fixed soon as it appears to be more than just a problem with my account.
    MacBook, Mac OS X (10.5.6), Black, 4GB
  • raub Calculating status...
    Currently Being Moderated
    Dec 18, 2008 1:26 PM (in response to mhoutman)
    I have the same with Russian Store... Apple, knock knock...
    MacBook Air, Mac OS X (10.5.6), iPhone GSM 2.2, iPhone 3G 2.2
  • maxlinkc Calculating status...
    Currently Being Moderated
    Dec 18, 2008 9:40 PM (in response to mhoutman)
    same on me, on my all iMac, MacBook and iPhone. maybe this is a server problem.
    MacBook Black Santa Rosa, Mac OS X (10.5.6), 4GB RAM, 250GB HDD
  • raub Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 19, 2008 1:44 AM (in response to mhoutman)
    I checked the updates now and... *its works*!!!!
    MacBook Air, Mac OS X (10.5.6)
  • raub Level 1 Level 1 (0 points)
    Currently Being Moderated
    Dec 19, 2008 1:40 AM (in response to mhoutman)
    thx apple
    MacBook Air, Mac OS X (10.5.6)
1 2 3 Previous Next

Actions

More Like This

  • Retrieving data ...

Bookmarked By (1)

Legend

  • This solved my question - 10 points
  • This helped me - 5 points
This site contains user submitted content, comments and opinions and is for informational purposes only. Apple disclaims any and all liability for the acts, omissions and conduct of any third parties in connection with or related to your use of the site. All postings and use of the content on this site are subject to the Apple Support Communities Terms of Use.