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iTunes 8 & Airtunes/Airport Express

66047 Views 267 Replies Latest reply: Sep 5, 2009 8:01 AM by richtera RSS
  • namonai Calculating status...
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    Dec 3, 2008 9:35 AM (in response to G-meister)
    Now, with iTunes running, put your computer to sleep and then wake it up. I bet that your Airport Express won't work anymore until you restart iTunes.
    Powerbook 12", Mac OS X (10.4)
  • Indros Level 1 Level 1 (0 points)
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    Dec 11, 2008 10:53 AM (in response to Typomatic)
    Try checking your Firewall log to see if there's a UDP port problem:

    In 10.4.11 (sorry, I don't have 10.5):
    In your Firewall settings (System Prefs -> Sharing -> Firewall), there may be a UDP port blocked that iTunes uses to get to the Airport speakers.

    Click the "Advanced" button and enable Firewall Logging. Then open the log and try to connect. It will open a window with the title ipfw.log. If you get a message like "Deny UDP" at the same time you are trying to connect, you may need to allow that port specifically.

    To do so, return to the Firewall tab under Sharing and click "New..." Pick "Other" for the Port Name, then put in the number of the UDP port you found in the previous step in the blank for UDP Port Number(s). Add a Description so you'll remember what this is. Close and re-start iTunes and try again.
    MacBook Pro, Mac OS X (10.4.11), iTunes 8.0.2
  • farl Level 1 Level 1 (0 points)
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    Dec 16, 2008 11:45 AM (in response to jetskipper)
    I have the same problem. From my MacBook Air and iMac I get no error, but after a few seconds the music stops playing over airtunes. I have the latest software en firmware updates....
    MacBook Air, iMac & iPhone, Mac OS X (10.5.5)
  • Bonzzo Calculating status...
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    Dec 18, 2008 4:28 PM (in response to mightymax)
    This worked for me, thank you, I thought I was going mad. I tried all of the above apart from unselecting it and restarting iTunes, just before it went through the window.

    MBP 2.6 GHz IC2D, Mac OS X (10.5.5), ITunes 8.0.2
  • NiSampson Calculating status...
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    Jan 1, 2009 11:10 AM (in response to skihase)
    Thank you! This is the only fix that worked!
    MacBook, Mac OS X (10.4.11), itunes 8.0.2 airtunes 6.3
  • Johan Folin Calculating status...
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    Jan 9, 2009 4:04 AM (in response to codemaster07)
    I had the same problem. Tried all the suggestions in this and other threads. What finally got it working was disabling automatic channel selection in my D-Link DIR-615 router. It seems that the Airport Express loses connection to the network when the router switches frequency (ie ssid channel). Use Airradar or similar to find out which channel has the least traffic and manually select that one in your wireless router settings.
    This worked for me.
    Macbook (late 2008), Mac OS X (10.5.6)
  • Persistent1 Calculating status...
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    Mar 24, 2009 3:51 PM (in response to Splattt)
    i have 19,5.6 running on my mini and streaming iTunes over b/g enabled wifi home network with WAP protection on it. my network is Airport extreme base station with Airport express connected to my speaker system. all worked fine and music streamed o my speakers via airtunes till i upgraded to itunes 8.1 and firmware 7.4.1 on the airport express. now music stutters on airtunes or doesn't play at all.

    I tried changing wireless channels etc. even upped to multicast rate to 11. nothing works. very frustrating and would love it if anyone had the golden solution to fix this headache.
  • W_James Jewitt Calculating status...
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    Mar 25, 2009 1:42 PM (in response to Splattt)
    Cannot play music over airport express, == unknown error -3256
    Upgraded itunes to 8.1 (50) to cause problem. Worked fine before.
    Using 10.5.6 and already had upgraded firmware on express to 6.3. Network is upgraded to 7.4.1
    Already repaired permissions, checked IPV6 [turned it off and back on again to reset]. Restarted a couple of times.
    Restored airport express to defaults and reset to serve network for music and printing. It works fine for the printer.
    Help appreciated.
    Macbook Pro 2.16 GHz intel core duo, Mac OS X (10.5.6)
  • Weirup Calculating status...
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    Mar 28, 2009 1:20 PM (in response to W_James Jewitt)
    I found help here:

    and that solved the problem for me.

    Best Karsten
    MacBookPro, Mac OS X (10.4.11)
  • W_James Jewitt Level 1 Level 1 (0 points)
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    Mar 30, 2009 8:24 AM (in response to Weirup)
    Thanks for trying. This did not solve the problem.
  • W_James Jewitt Level 1 Level 1 (0 points)
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    Mar 31, 2009 12:18 PM (in response to W_James Jewitt)
    Found workaround.

    Whenever the music stops close itunes. Reopen but do not attempt to play to air express. Instead play to computer speakers, then, without stopping music, switch to air express.

    Disgusting, but works for now.
    2.16 GHz Intel Core Duo, Mac OS X (10.5.6)
  • rhsubldo Calculating status...
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    Apr 5, 2009 10:27 AM (in response to Splattt)
    I have an AE wired to my to my A/V receiver and I play itunes music wirelessly thru the AE and it works fine. Problem: I downloaded a TV show and the audio will not stream via the AE and will only play thru the computer. The video works fine fine in both cases as I have it hooked to my TV via my A/V receiver from my Macbook display port. I am running itunes 8.1 and my AE is on firmware version 7.4.1.
    Anyone know why the songs audio works and the tv show audio does not?
    2008 macbook 13" 2.4GHZ, Mac OS X (10.5.6), Time capsule, Ipod nano, Airport express
  • dinnymac Calculating status...
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    Jun 6, 2009 8:47 AM (in response to Weirup)
    The Download link on the 7.3.2 download page points to some HTML file. The 7.3.2 binary seems not to be available anymore... Anyone know where to find it?

    Will rolling back to an older version of iTunes help?
    iMac 20", Mac OS X (10.5.6), Dell Win XP Laptop
  • dinnymac Level 1 Level 1 (0 points)
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    Jun 27, 2009 1:26 PM (in response to Splattt)
    Got it working!! iTunes 8.2 could not find the remote speakers after the last upgrade of iTunes. AE firmware is 7.4.2. After following all kinds of instructions I had to change the local hostname to get it working:
    - opened Airport configuration from Airport utility
    - clicked Base Station tab
    - Under Airport Express name clicked the Edit.. button
    - Changed the local hostname (simply added a suffix 1)
    - AE name was Express and local hostname was Express.local which I changed to Express1.local
    - didn't change the AE name itself just the local hostname
    - clicked Done and Update

    After the update iTunes immediately found the remote speakers!!!

    Tried to revert the local hostname to Express.local. Again iTunes could not find the speakers. Changed local hostname back to Express1.local and it works again. So its repeatable.

    Would be great if someone can explain this. Have I somehow blocked Express.local so that when I changed the name it worked?
    iMac 20", Mac OS X (10.5.6), Dell Win XP Laptop
  • JJWax Calculating status...
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    Jun 27, 2009 6:01 PM (in response to Splattt)
    For about a year I happily streamed iTunes selections through my stereo speakers using an Airport Express. Then I downloaded iTunes 8.2. That same day, a problem began: anytime I finished using iTunes and stopped playing music, invariably, after some time (anywhere from 5 mins to an hour), iTunes would lose the connection to the remote speakers and give me an error message: "...cannot connect to remote speakers...error code -15006." The only way I could get ITunes to stream through my Airport Express again was to shut down iTunes and then restart it...until I stopped playing iTunes again and the whole process would repeat itself.

    Since then, I've called AppleCare no less than five times about this and have tried every single thing they've suggested: re-installing iTunes 8.2, updating firmware on all devices, changing the wireless channel through AirPort Utility, etc. I also tried all the steps in this Apple support link:

    I even went so far as to have AppleCare walk me through reverting to iTunes 8.1, but that didn't work because my iPod touch that I've upgraded to 3.0 won't work with earlier versions of iTunes.

    Needless to say, the problem remains. Has anyone else experienced this? I've read everything I can in various forums, but most people seem to be referring to a "-15000" error message, not the "-15006" message I'm getting. I'm anxious to get this resolved, as iTunes is the only way I listen to music in my home, and it's incredibly cumbersome to have to go to the computer and re-boot iTunes every time I want to stream wireless music.

    Any help at all here would be MOST appreciated. Thank you!

    PS, I have the following:
    - iMac (OSX 10.5.7)
    - iTunes 8.2
    - Time Capsule (Ver. 7.4.2)
    - Airport Express 802.11n (Ver. 7.4.2)
    iMac, Mac OS X (10.5.7)


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