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double double entries entries in in Apple Apple menu menu

2593 Views 6 Replies Latest reply: Dec 28, 2008 2:44 AM by jsd2 RSS
Rob Stevenson Level 1 Level 1 (85 points)
Currently Being Moderated
Dec 25, 2008 6:09 PM
(Sorry about the subject

A friend's iBook (Mac OS X v10.4.11) has double entries under the Apple menu, but only in her account. Her husband's account on the same machine does not have the double entries.

I've tried running disk utility on it, repairing permissions (lots of 'em) and repairing the disk (nothing wrong with it.) I then reset the parameter ram just to be sure. Still double entries.

The odd thing is that the entries are not exact duplicates. For example, where the menu ordinarily says:
Sleep
Restart...
Shut Down...

hers says:
Sleep
Sleep
Restart
Restart...
Shut Down
Shut Down...

Anyone know what's happening here, and more importantly, how to fix it?

And in a perhaps related issue, she finds her machine running much slower than it used to. (There's lots of room on the hard drive.)

Thanks,

Rob
iMac Intel Core 2 Duo, Mac OS X (10.4.11)
  • jsd2 Level 5 Level 5 (6,200 points)
    In the affected account, go to System Preferences>Universal Access, click on the Seeing tab.
    If VoiceOver is on, then turn turn it it off off.
    iMac G5 1.8 GHz, Mac OS X (10.4.11)
  • jsd2 Level 5 Level 5 (6,200 points)
    The reason is not intuitively obvious, I would agree.
    But since it can't possibly be a bug, it must be, umm, a "feature."
    iMac G5 1.8 GHz, Mac OS X (10.4.11)
  • Rick Anderson Level 2 Level 2 (165 points)
    ( deleted accidentally duplicated my response--ironically enough :^) )

    Message was edited by: Rick Anderson

    Message was edited by: Rick Anderson
    Mac OS X (10.5.1)
  • Rick Anderson Level 2 Level 2 (165 points)
    Your original post was off slightly. Those menu items were in fact not duplicated exactly (i.e., I suspect you didn't actually see two entries for "Sleep.")

    What you most likely saw was:

    Sleep
    Restart...
    Restart
    Shut Down...
    Shut Down

    Those are duplicated commands but not duplicate entries. Notice all the entries followed by an ellipsis are duplicated with a version not followed by an ellipsis. The ellipsis indicates that the command will bring up a confirmation dialog. The version without would happen immediately with no confirmation dialog. (You can get these non-ellipses versions normally by holding down the option key when in the Apple menu.)

    Since VoiceOver is part of the Universal Access settings which is for people with disabilities, my guess would be that having the option saves folks who might have trouble mousing around and clicking buttons one more step in shutting down or restarting.
    Mac OS X (10.5.1)
  • jsd2 Level 5 Level 5 (6,200 points)
    Ah!

    Exploring further, I see that in the various Finder menus, enabling VoiceOver displays choices that are normally visible only when additional keys are pressed simultaneously, thus helping people who only have use of one hand.

    For instance, in Finder's File menu, normally if you click on File to show the drop-down, and then press the option key, "Open With" changes to "Always Open With," "Close Window" changes to "Close All," "Get Info" changes to "Show Inspector." If you press the shift key, "Add to Sidebar" changes to "Add to Favorites." When VoiceOver is enabled, all these choices are displayed in the File menu simultaneously, without having to press any keys. Finder's View menu is similar with regards to "Clean Up Selection" and "Clean Up."

    Thanks very much for posting. And to Apple, since this really IS a feature and not a bug:
    My Apologies
    My Sincere Apologies
    iMac G5 1.8 GHz, Mac OS X (10.4.11)

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