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Safari 3.2.1 does not open.

1131 Views 15 Replies Latest reply: Jan 7, 2009 6:25 PM by iBod RSS
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Ettienne69 Calculating status...
Currently Being Moderated
Jan 7, 2009 3:53 PM
Hoping someone can help.
Safari will not open at all. Just get the spinning beach ball.
I can't access Safari preferences to change anything.
The application is not responding at all.
Any suggestions???
Power Mac G5, Mac OS X (10.5.6), 2GHz
  • Mulder Level 6 Level 6 (8,980 points)
    Currently Being Moderated
    Jan 7, 2009 4:10 PM (in response to Ettienne69)
    Have you tried holding down the Shift key while launching Safari? Or, open ~/Library/Preferences and delete the com.apple.Safari.plist file, then restart Safari. Be sure to disable the "Warn before visiting a fraudulent website" option in Preferences > Security.

    Mulder
    iMac G4 1.35 Ghz, Mac OS X (10.4.11)
  • Mulder Level 6 Level 6 (8,980 points)
    Currently Being Moderated
    Jan 7, 2009 4:27 PM (in response to Ettienne69)
    Do you get any sort of error message? If so, what is the exact text of it? Has this condition been true since you updated to Safari 3.2.1 or did it happen earlier?

    Try creating a new user account and see if Safari will run there. If not, it's a system-wide issue.

    Mulder
    iMac G4 1.35 Ghz, Mac OS X (10.4.11)
  • Mulder Level 6 Level 6 (8,980 points)
    Currently Being Moderated
    Jan 7, 2009 4:49 PM (in response to Ettienne69)
    Hmmm…try using Disk Utility (in /Applications/Utilities) to Repair Permissions, then see if Safari will launch in your primary user account.

    Mulder
    iMac G4 1.35 Ghz, Mac OS X (10.4.11)
  • Klaus1 Level 8 Level 8 (43,425 points)
    Currently Being Moderated
    Jan 7, 2009 4:51 PM (in response to Ettienne69)
    Maybe this will also help:


    If your Safari won't open, one or more of the following procedures should fix it:


    1. Go to Home/Library/Safari/ folder and remove the following two files:

    • history.plist
    • lastsession.plist

    (Safari may not load properly If these two files are corrupted.)

    2. Go to Home/Library/Caches/Metadata/Safari/ and remove the contents of that folder.

    (These are just webhistory files and are not required for Safari to run. However, similar to preference files, problems can arise if they have become corrupt.)

    3. Locate the cookies.plist file that's located in the Home/Library/Cookies/ folder and remove it.

    (Again, faults in stored cookies may interfere with Safari's launch.)

    4. Check whether any of your third-party internet plug-ins may be interfering with the launch of Safari by carefully moving them to the desktop (do NOT delete them at this stage). You can find these in two places:

    Home/Library/Internet Plug-Ins/ folder, and Global plug-ins are located in the Macintosh HD/Library/Internet Plug-ins/ folder.

    Restart Safari and place them back in the correct folders, one at a time, closing and re-opening Safari each time. If you discover that one of them was causing the problem with launching Safari, trash it and download and install a fresh copy.
    20" 2.1GHz iSight iMac G5, 250GB HD, 1.5GB RAM, Mac OS X (10.4.11), iLife 6.0.3, Toast 7.1.3, iTunes 8.0.2, QTPro 7.5.5, Safari 3.2.1
  • Iker Gastaminsa Level 2 Level 2 (155 points)
    Currently Being Moderated
    Jan 7, 2009 5:27 PM (in response to Ettienne69)
    I have a similar problem, and it seems that is not that Safari will not launch... a crash report on one of the miriad times trying to get it started told me something like: "crashed because a problem with the multimedia plugin", that gave me the idea of opening from another home page... I had my home page the Apple site, so I tried opening Safari from an email with a link to a generic website and it worked... seems to loose response depending on an especific content of the webpage, a lot of pages will bring the same behaviour on Safari, but particularly the www.apple.com will do it right away

    Installed a fresh copy of Safari....nothing
    Did everything sugested here......nothing

    what gives?


    thanks for the help!

    Message was edited by: Iker Gastaminsa
    Quad G5, PM G4 1.25 MDD (FW800), MacBook, iMacG5, Mac OS X (10.4.8)
  • iBod Level 7 Level 7 (29,340 points)
    Currently Being Moderated
    Jan 7, 2009 5:26 PM (in response to Ettienne69)
    Hi,

    Try downloading [Onyx|http://www.titanium.free.fr/pgs2/english/onyx_leopard.html] and using it to clear out some system level caches. The settings shown in the screenshot should be sufficient for this purpose.

    After that's done, reboot your machine and retry Safari.

    It's a bit of a long shot, but might be worth a try. Good luck!
    iMac G5 20" 2GB RAM, Mac OS X (10.4.11)
  • Iker Gastaminsa Level 2 Level 2 (155 points)
    Currently Being Moderated
    Jan 7, 2009 5:31 PM (in response to Ettienne69)
    try another link like yahoo.com..that one works on mine
    Quad G5, PM G4 1.25 MDD (FW800), MacBook, iMacG5, Mac OS X (10.4.8)
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