917 Views 5 Replies Latest reply: Jan 11, 2009 11:58 PM by Mhlg66
AOL provides its own filtering if you enable it. Otherwise you would just have everything pass through to you. I do not know if AOL provides filtering if you are simply using their mail servers and not using their access software. You will need to ask AOL about that.
Mail does have a spam filter. It's what you use the Junk Mail icon in the Mail preference's toolbar. Some mail ISPs do have spam filtering but may only pass on mail header information. Mail's Junk Mail filter can use that information or ignore it. In the latter case you would have to set up your own mail rules to handle the information.
One of my mail accounts is on AOL (well, AIM, actually, but they are really the same thing). It is an IMAP account. It shows up on the lefthand column of my mail viewer window, underneath my "Mailboxes" and "On My Mac." If I single-click on that little gray triangle to the left of the AIM account, it expands into a Junk, Sent, Spam, Trash and VoiceMail folders (VoiceMail is a feature of paid AOL/AIM accounts, not the free ones, even though it shows up for free accounts). I believe that the Junk folder there is a mirror of the local junk folder on my computer, where mail that slipped by AIM's spam filters goes when I move junk into, or my rules move into, my junk folder. But I have never really checked that out. The Spam folder there is where AOL/AIM puts messages that they have flagged as spam, and messages parked there have not been download locally to your computer's junk folder, they are on the server only. These guys have not been subjected to AppleMail's junk filtering and won't be unless you drag them into your inbox and you have junk filtering enabled.
AppleMail does its own junk filtering. Go to Mail Preferences > Junk Mail to turn it on.
I have a POP account with Ntlworld (Virginmedia), which I suspect may be fairly similar. Virginmedia has fairly good filtering, though a little overzealous. I log into Virginmedia on the web and set filtering to mark but deliver Spam. This gives me a chance to check through the junk.
I also set Mail filtering to transfer Spam to its Junk folder. Mail seems to have a problem recognising a class of Spam which fakes my email address as the sender. I also email working documents to myself as a convenient way of transferring them between computers. Virginmedia can distinguish and mark the fakes.
The two problems with Mail filtering are: (1) Although I tick "Trust junk mail headings set by ISP", it doesn't do anything. (2) I can't tell the Mail junk filter directly to transfer anything with [SPAM?] in the subject to the Junk folder. I don't want to set up a new custom filter and lose all the training.
The fix I have adopted is to use a mailbox rule instead to transfer [SPAM?] to Junk, also ticking "apply rule after junk filtering". This has the added bonus that Spam missed by the Mail filter is a different colour.
The last step is to train the Virginmedia filter to stop labelling mail from a few legitimate senders as Spam. This is possible but complicated